SignUpGenius

RATING:

4.6

(1943)

About SignUpGenius

SignUpGenius is an online sign up tool for volunteer organizing and event planning. The service provides nonprofit organizations, schools, businesses and groups with an alternative to "reply-all" emails, phone trees and paper sign ups, and helps visitors sign up for tasks online. SignUpGenius is suitable for groups regardless of their size or operating budget. Sign up creators can choose from layout designs and customize online sign ups to schedule volunteers, fundraise, schedule training and more. At the same time, email reporting enables coordination by keeping event planners up-to-date on volunteer participation and event details. We offer free, paid, and Enterprise plans with tiers to suit your needs and budget. Premium subscribers can customize themes, add additi...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SignUpGenius Pricing

Free trial of SignUpGenius Premium, no credit card required. Basic: free Silver: $11.99 per month Gold: $29.99 per month Platinum: $59.99 per month Annual and Enterprise plans also available

Starting price: 

$11.99 per month

Free trial: 

Available

Free version: 

Available

SignUpGenius Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SignUpGenius

1 - 5 of 1,941 Reviews

Ryan

Higher Education, 1,001 - 5,000 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Useful free features, dated aesthetic, quirky interface

User Profile

Rebecca

Verified reviewer

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

SignUpGenius Review from a Teacher

We use the free version in our small school and it works great!

PROS

The SignUpGenius is instrumental in our schools success of always having a teacher/administrator at each of our events. Thoughout our school year it is easy to forget something we had signed up to help with and that means that the students will suffer. With SignUpGenius we sign up for dates and it will email us reminders. Also you can go in and look at the calendar in case something comes up and you can change availability dates (If its not too close to the sign up date). It's also all in one spot.

CONS

Sometimes things come up last minute and you can't change you dates. But other than that it works like it should and we have very few scheduling problems/headaches.

Vendor Response

Hi Rebecca, Thank you for your kind review. I'm so glad to hear that we've been able to help your school! Please know that volunteers can change their sign up at any time as long as the creator has not locked the page. Locking a sign up page is a paid feature. We offer several options that allow the volunteers to change their sign up. If you have questions on how this is done or how to lock your page, please email support@signupgenius.com to reach our support team. We are happy to answer your questions!

Replied July 2023

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed July 2019

Flexible tool, recent update was a set back.

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

PROS

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

CONS

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right. Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Reason for choosing SignUpGenius

SUG was the most robust and capable.

Reasons for switching to SignUpGenius

PAT was a Java-based pain to manage and while simple for the end-user, it was ugly and had a steep learning curve meaning one employee ended up having to do everything for everyone. SUG was more easily understood and easy for teachers and other administrators to manage their items, so we could distribute the responsibility and support.

Vendor Response

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support Thank you for using SignUpGenius!

Replied August 2019

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2023

signUpGenius

overall experience was good.

PROS

its easy to use.can easily integrate with other tools and it is time saving.

CONS

it does not have dedicated mobile app and it has security issues.

Vendor Response

Hello, Thank you for submitting a review. We do offer an app as well as a mobile version of the site. If the app is not available on your device, you can use the mobile version. It is also helpful to know that we have excellent security protection for basic PII data. The application provides options for you to choose how secure/private you want your data to be including hiding names and password protecting your sign up page. If you would like information on these items, please email out support team. You can send your message to support@signupgenius.com. We are happy to help you!

Replied March 2023

Nicole

Consumer Goods, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Sign up genius was my go to when I was asking for volunteers

I would highly recommend using sign up genius when asking for people to volunteer or help participate in events

PROS

I like the way that it was set up and very easy to use

CONS

I found that some people had some trouble with finding the times section

Vendor Response

Hi Nicole, Thank you for submitting a review. If your participants are having an issue with your page, please contact our support team. We can help you structure your page using the best format and provide instructions that you can share with your volunteers. You can email support@signupgenius.com to reach our support team. We are happy to help you!

Replied January 2024