Tap2pay

RATING:

4.9

(9)
Overview

About Tap2pay

Tap2pay is a cloud-based platform for accepting payments in messengers and social networks to open new sales channels for e-commerce. It allows e-commerce and online-business accept payments via Facebook Messenger, Telegram and Viber. Tap2Pay helps users to set up online shops and sell products and subscriptions, send shipment notifications and manage interactions with customers. It provides lead management functionality and a central dashboard that displays statistics and aggregated analytics across platforms. The solution helps users automate their billing processes. Users can also generate and send invoices for complementary services while chatting with customers. Pre-defined message and invoice templates are also provided by the solution. Support is...

Tap2pay Pricing

Comission fee per transaction

Free trial: 

Not Available

Free version: 

Not Available

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Tap2pay Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Tap2pay

9 Reviews

User Profile

Adir

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

The new era of online payments

Higher revenew. Faster payment process, incredible bot.

PROS

Tap2Pay, is a wonderful service for your payment gateway. With easy implementation, you will be able to generate profits quickly like me.

CONS

I have tried to find what can be change but I just couldn't find anything. It can only get better with time with more gateways.

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

We successfully selling conference tickets with Tap2pay with 30% sales conversion rate.

PROS

You can sell your product in through social media posts or advertising, it's additional sales channel for us. After a customer clicks on buy button he immediately receives an invoice in messenger chat and can buy in two clicks, and we know who is the customer can support him, chat with him. It's amazing.

CONS

The Tap2pay support team is not always answered as soon as possible.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed June 2022

I wish to move away asap

When once in a couple of months we need help of their support it becomes a blocker for our activity

PROS

Ability to create widgets with several products

CONS

Support has mostly been unresponsive or unhelpful

Reason for choosing Tap2pay

Previous Admin used it for personal business

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Great tool for invoicing, customers support, and lead generation the same time. It's magic.

The low percent of commission compared to previous services, which our company used.

PROS

Tap2pay easily integrates with our website and even with advertising posts in social networks. We have a huge audience in social networks, it's very convenient for us, to enable our users to see ads and after then can buy in one click right in the messenger chat. And we always know who, clicked on the ads and can chat with the buyer instantly. As a result, both the customer and the seller are satisfied.

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

fast, smooth and convenient online payments

I can sell right in social media Sales from my website increase, customer not need to feel registration form, they can pay in two clicks and I can support them, that with them, send notification. It's cost effective, convenient and fast payments gateway.

PROS

Not deed any installation; Easy to integrate; Increase our sales conversion rate by 30%; I can sell in all channel: website, social media post or advertising, messengers, even offline with QR code.

Jerome

Computer Software, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2022

it's great that you can integrate with social media accounts

PROS

fast service, good for invoices and social media integrations

CONS

it would be great if customer service would be easier to reach

Alexis

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

Affordable way to pay and collect payments outside the office

PROS

I love that I can collect payments over my website and though messenger. It makes life a lot easier as a small business operator not having complicated set up and with the Pay as you go option i don't feel like I'm being overcharged a lot of the extra fees elsewhere.

CONS

I wish there was a way to integrate with Venmo, however with the PayPal option it's easy to get around the roadblock.

User Profile

Paul

Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Great tool to implement payments into chatbots!

Greatest tool to implement payments into chatbots!

PROS

Open API allow to play with products and invoices easily. Clean interface let you bring you products to customers the way you need. FREE usage plan is totally amazing!!!

CONS

On the API I get a lot of information about products and invoices, but not all information describer in API documentation.

Daria

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Fast and secure payments Gateway,It's provide: invoicing, customers support in messen

PROS

Convenient merchant account on the Tap2pay website, With the dashboard I can see all users analytics. It's absolutely secure service. Tap2pay easy integrate with my website with js code or with my facebook post or ads with the special link and I can start selling, it is easy.

CONS

It doesn't give the possibility of making person to persons payments. I didn't notice any more cons using the Tap2pay platform throughout more than 1 year.

9 Reviews