It is difficult when some participants do not sign up or fill out the forms for our programs and we have no information.

Overall it's been a good experience with helpful staff and troubleshooting by the staff.

We appreciate the excellent customer service and customization. It is great value for your investment and we are very pleased with the overall outcome.

The experience setting up our forms and working with the support team has been top notch. I highly recommend ePACT.

It is easy to use and immediate access for information help was amazing both in person and on line.

Access to required paperwork, registrations ease for families. The team support and designated account managers that have been consistent since we started.

Ease of use, company support, quick changes and adjustments, price.

Very helpful that ePACT talks directly with our registration software - rectrac.

There were a couple of parents who had problems upload their child's picture. Some people had problems with the phone number.

Like the ability to look up information remotely using a phone. Also like that parents can update information as often as needed.

It helps with keeping attendance and providing some legal documentation for the students.

We moved our childcare user forms from paper to ePact. Both our customers and staff like the accessibility, ease of use and management of participant information.

User friendly and ease of set up in working with ePact staff.

The ease of using the software and how great customer service has been. The software has everything that I was looking for all in one place making running reports great.

I liked being able to access all medical information or dietary needs so quickly. I also liked having the photo for each camper available.

When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing.

Costumer service is amazing. The Software is pretty straight forward and easy to use both for administrator and user.

It does not let you know not to add spaces or dashes with the phone number. Some parents also got hooked up with emergency and authorized pick ups address.

Some of the general ePact functionality vs our set up has been confusing for customers.

We love being able to search participants by allergies and other concerns. Lots of great efficiencies with this easy-to-use program.

A lot of accounts incomplete and people don't know why so it needs to be very known to customer what they are missing so we can download files.

I like the easy of use of the product. The end user experience is very simple and easy to interface.

The integration of the software with our operations seemed daunting. But, Ash really made the transition easy.

The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well.

Integration into my website was easy, as it setting up new services. Calendars synch well now.

The features are pretty decent to run a studio, service, fitness type of business. It's helpful in automating many of the processes when running the above type of service business.

Great tool for selling classes and class packs online, works best for physical locations.

Omnify has an excellent customer service team.

After the basic set up is done, advance settings can be quit confusing.

The customer service has been great, ash gave me a great demo of the product and showed me how to use it efficiently.

The integration of the software with our operations seemed daunting. But, [SENSITIVE CONTENT HIDDEN] really made the transition easy.

It is also very easy to schedule new sessions and the cloning feature is very helpful.

There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details.

Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner.

Great platform, easy to use, user friendly. Amazing customer support.

Staff was extremely helpful with my small business software. Highly recommended, Beth.

After using it successfully for a couple months we also realized we could use it to allow our users to sing up for other things - like massages and haircuts as well.

The only real issue we had was cancelling a class/block. The platform does not allow cancelling after the class starts which puts the waitlisted parties at a loss.

The product was easy to set up and use and was an exceptionally well priced option for our neighborhood needs during the 2020 Summer of Covid.

I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions.

Omnify regularly double-booked appointments on my Google Calendar to the point that I actually lost valuable clients. It harmed my reputation because I let people down due to missed appointments.

I loved the price, I purchased the product from AppSumo and grabbed the lifetime deal. I also appreciated that they are super responsive.

My overall experience has been great. My questions are answered quickly, registrations are coming in seamlessly, and customer service has been exceptional.

The Omnify reservation system has excellent functionality and has exceeded our expectations for a pool reservation system. The platform provides excellent features and is very user friendly.

Easy, coast effective, and the costumer service is quick, nice and reliable. The app is amazing value for money.

It was very easy to use on both fronts and had all the functionality we needed for our pool. The season went smoothly because the system was easy to use.

I love all the features and how I am supported as I learn to use them.

And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution.

We launched today to our residents and so far the reception has been good.

Product was easy to use for both end customer and administrator. They also have a strong client support team that is available with a phone call.

What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is.

I got it through App Sumo deal, so great value at the discounted price. If I was paying ongoing fees I would have left them a long time ago.

Omnify's staff is very friendly and they are also always available to help out. The platform is extremely user friendly and easy to adapt to.

It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service.

It promised so much, but failed to deliver to the point that it harmed my business.

Excellent site, easy to use, amazing customer service.

It looked good at first but the problems far outweighed the apparent benefits.

It would be a crime for me to write anything wrong about this company. They took my business to the next level and I cannot complain.

However It was very helpful to have [SENSITIVE CONTENT HIDDEN] respond very quickly to my inquiries.

US Dollar

ePACT is a cloud-based health and emergency information  management software designed for recreation departments, YMCAs, communities/municipalities and sports associations. The system helps users manage emergency information of students/participants on electronic forms. Key features include data collection, check in / out waivers and consents, omni-channel messaging and reporting.


ePACT allows users to meet legislative and compliance requirements governing the exchange of and access to medical and contact details by staff and families. Additionally, families can use their online accounts to quickly communicate with staff when in crisis, accept waivers with date-stamped e-signatures and IP address, sync records before entering offline modes and more. The platform protects families’ information with TSL encryption, firewalls, anti-virus, phishing and email fraud protection and other privacy breaches.


Additionally, ePACT provides mobile applications for Android and iOS devices enabling users to manage to access critical data anywhere, even when offline. 


Services are offered on a yearly subscription basis  with per user fees. 


LongDescription

Employee Management

Status Tracking

Recurring/Subscription Billing

Customizable Reports

Document Storage

Access Controls/Permissions

SMS Messaging

Digital Signature

Child Care

Electronic Signature

Attendance Management

Communication Management

Customer Database

Data Capture and Transfer

Full Text Search

Data Import/Export

Offline Access

Two-Way Communication

Self Service Portal

Contact Management

Mobile Access

Multi-Channel Communication

Forms Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Customizable Templates

Real Time Reporting

Reporting/Analytics

Contact Database

Customizable Forms

Mass Notifications

Secure Data Storage

Archiving & Retention

Document Management

Check-in/Check-out

Web browser (OS agnostic)

Pricing is subscription-based (annual) and the cost is per unique user.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ePACT

In Person

Live Online

Webinars

Documentation

Videos

Omnify is a FREE cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features.


Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments.


The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using custom text, languages and colors.


Omnify offers mobile applications for both Android and iOS devices, which allow customers to manage registration from their mobile phones. Support is provided through in-app chat, tutorials, a forum and via email.

Omnify has launched its Forever Free Plan with all the features that a business would need while starting out. 

And there is something for every stage of a business- Businesses can choose the plan that's the best fit for them. 

Find details here- https://www.getomnify.com/plans-pricing

Member Accounts

Parent Portal

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Committee Management

Payment Processing

Real-time Scheduling

Group Registration

HIPAA Compliant

Contract/License Management

Group Scheduling

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

Invoice Management

Wait List Management

Attendance Tracking

Sales Management

Customer Accounts

Recurring Appointments

Registration Management

Class Scheduling

Calendar Management

Room Booking

Member Database

Attendee Tracking

Scheduling

Parent/Student Portal

Promotions Management

Customer Support

Email Templates

Multi-Location

Onsite Registration

Booking Notes

Self Check-in/Check-out

Facility Management

Student Management

Booking Management

Email Marketing

Online Payments

Sales Reports

Capacity Management

Membership Renewals

Enrollment Confirmation

Vendor Management

Membership Management

Resource Scheduling

Business Coaching

Marketing Automation

Client Portal

Event Scheduling

Event Ticketing

Website Integration

Class Registration

Online Booking

Attendee Management

Client Profiles

Class Management

Group Reservations

Automated Scheduling

Event Management

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Customer Management

Multi-Facility

Event Calendar

Program Management

Web Forms

Website Management

Discount Management

Online Trainer

Customizable Branding

Member Types

Activities Booking

Member Communication

Facility Scheduling

Free Plan: $0 per month | 2 Team Members and 100 Clients
Growth Plan: $79 per month | 5 Team Members and 1000 Clients
Accelerate Plan: $199 per month | Upto 10 Team Members and 5000 Clients
Scale Plan: $499 per month | Starts at 10 Team Members and Custom Clients

ePACT vs Omnify

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