There was nothing glaring that stands out as a bad feature.

Absolutely love the company and software at a great cost in comparison to all the monthly subscription based companies.

Overall I like this membership program and it is fairly easy to implement and very user friendly.

I love the simplicity of this software. You can enter info and get new members going in a snap.

Installed so easily and was super easy to train the end users on. Great database and reports available.

The function of the software is great. The software helps us manage our business better than we ever have prior to purchasing Gym Assistant.

Great support nice and pleasant people to deal with.

Customer support has always been very helpful, very friendly, and very quick to respond.

I love the software it is very easy to use and user-friendly great for my gym.

Opinions matter but constructive critisism is the nuts and bolts of a machine.

The ProShop integration is great. Charging to their account instead of having to require payment immediately has definitely increased sales.

The software is easy to use and maneuver. When we purchased the fitness center, this software was already being utilized and it was simple to jump into the program and learn how to use it.

Gym Assistant is a very user friendly program. We have a lot of volunteers helping out in our building and everyone has been able to use it with ease.

Very happy with the program has many features I would like to add on but it’s costly.

It is a great value and preferred over the monthly subscription software. Their customer service/tech help is excellent.

There has been a learning curve, but once we learned the system we are very pleased with our purchase.

The software is very user friendly. We run a busy Community Gym and the functionality and ease of use of the system makes it a perfect fit for our operation.

I like the fact that for a $100/year,  I can have the company at my disposal to talk me through any questions I may have in setting it up. The 24/7 access is wonderful.

I'll sometimes have problems with Gym Assistant connecting with ippay when I run the monthly gym dues.

System will crash when trying to take a members photos.

I liked it because with the help of my son, the set up was easy and the company was very helpful with taking him through the process.

Overall it has been good over the years, the key cards look great and professional.

All features are great, friendly user interface and seamless integration for billing if you choose one of the ones they have.

Their customer service has been outstanding. We are always able to get the help we need within the hour if not sooner, even on weekends.

The ease of implementation and use. Excellent return on investment.

Most daily tasks are easy to handle. It's integration with credit card  processors is great.

Been using the software for over a year and still having trouble getting to run smoothly. Very basic software for today's technology.

Unless I've missed instructions on how to do so, I have to process the payments daily.

My understanding is that my problem is a bit of an anomaly and we've found a way to work around it, but it's still kind of annoying.

Always prompt with getting us what we need...when we need it. Staff is very helpful & pleasant.

Customer service is friendly and fast, very helpful.

I love the ease of use and accessibility to support.

The software has very good features for logging , tracking in detail. The reports generated are for the most part good as well.

I just wish I would have found them years earlier. They are so user friendly and it's so easy to build programs and activities.

Any issues are very quickly resolved. It's great that customers can log in and see all of their families camps and activities in one spot.

I  stressed to the [SENSITIVE CONTENT HIDDEN] that I want to make it convenient for my patrons.

We like that we can build the custom forms to capture all the additional requirement for our registrants and that is easily applies to future registrations for the time period in which we designate.

The outside user struggles with the cart and add on items. These additions can be by passed so users think they have added them and have not.

Setting up a customer account can be confusing for non-tech savvy folks.

Simply putting in time for programs can be a problem.

I love the public side of the system- I think it is very user friendly. We especially like the access to instructors to go electronic and not have to use paper for everything anymore.

We are able to set up programs that can be reserved for a specific time, and sports activities that can be set up to create a schedule. All introduced and explained by MyRec's wonderful staff.

MyRec.com has singularly been the BEST addition to this position in 16 years. Additionally, in our district, 3 out of the 4 Rec.

If we could have the access to change our own headers, colors, etc. rather than be charged and ask someone to change our header.

We also love the fact that we can now refund a resident with only having to use MYREC and not have to go to Authorize.net as well.

Has the bones, I have great difficulty navigating.

Very user friendly, helpful support staff, easy registration.

It is extremely easy to use and essential for our services. The costumer service is exceptional.

The software is intuitive and very easy to use from Day One, and their excellent customer service helps us immediately whenever we have a question.

It doesn't matter who answers the phone they are always pleasant and ready to assist. I can't say enough positive about them.

MyRec is a great software product and their customer service is excellent. We know their staff by name.

We use it for our monthly billing and all of our online registrations and payments. It is very user friendly and easy to access either when working from home or in the office.

However, if I am stuck, I can always call someone and they'll walk me through it.

Easy of use, great price, amazing customer service and functionality.

I do not defend this company to the public at all. I constantly get negative feedback from the public and I have to turn into the IT person to fix it.

I was the lone ranger back in 2011 and still am and they were so helpful and kind and I persevered with their great patience and just love MyRec.

My experience with myrec has overall been a great one. The staff is knowledgeable, very responsive and easy to work with.

We were previously not able to refund directly back to cards, this has been a wonderful feature as well as monthly auto billing for our gymnastics team.

From start to finish line the service was outstanding. I felt like MyRec  listened to our needs on what we wanted, and they delivered.

All use MyRec.com so we are able to share information easily amongst the 3 different town departments. That has been incredibly helpful.

A complaint we have from our constituents  is that they are unable to re-set their password when they click the re-set password button.

Having to manually block an account that currently holds a balance which still allows the account holder to register for future programs, activities and events.

WE had a very difficult program to initiate and they came through.

When ever I need help the staff get back to me quickly. The software itself is always improving.

My Rec is very user friendly, fun to use and extremely well organized.

Need a little more options with regards to facility scheduling. Need to do a lot of work to put in class info - not sure what need to be  done.

Each and everyone is attentive, courteous, helpful and most importantly knowledgeable. They make me feel like I am their only customer.

It has been stable, and the customer service is excellent and friendly from the MyRec staff.

US Dollar

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports.  Member check-in & 24hr Access Control. Integrated POS software & equipment. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees.  You own it!
Simple. Powerful. Affordable.

LongDescription

Member Accounts

Employee Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

SMS Messaging

Contract/License Management

Online Registration

Credit Card Processing

Attendance Tracking

Customer Database

Registration Management

Customizable Fields

Member Database

Data Import/Export

Email Templates

Multi-Location

Self Check-in/Check-out

Email Marketing

Membership Renewals

Membership Management

Client Portal

File Sharing

Reporting & Statistics

Customizable Templates

Visitor Management

Billing & Invoicing

Member Types

For Martial Arts

Member Communication

Point of Sale (POS)

Member Portal

Inventory Management

Check-in/Check-out

Member Directory

For Gyms

Waiver Management

Windows 10

Please contact BioLogic directly for more pricing information

Email/Help Desk

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

Gym Assistant

Live Online

Documentation

MyRec.com is a web-based recreation activities and registration management solution that helps businesses streamline processes related to account creation, inventory tracking, ticket sequencing, financial reporting and more on a centralized platform. It allows staff members to create daily, weekly, monthly and annual membership plans with age and grade restrictions.

MyRec.com's registration module lets employees schedule programs, reserve facilities, process payments, update user information and maintain family calendars. The program management tool enables team members to handle sponsorships, assign coaches, schedule activities, track attendance, and monitor team sports standings, scores and upcoming events. Additionally, with the point of sale (POS) tool, supervisors can set up virtual cash registers, generate gift certificates and create products in multiple custom categories.

MyRec.com facilitates integration with several third-party solutions, including Constant Contact, Authorize.net, and Musco Lighting. It is available on annual subscriptions and support is extended via email, phone and other measures.

Gym Assistant vs MyRec.com

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