About Keeper Business

Keeper is a cloud-based business security solution that offers multi-tenant password management and secure file storage. It offers a "zero-knowledge" security feature, which allows users only with access to the information being stored on the device and in the Keeper cloud security vault. The solution synchronizes with multiple devices and can be used by multiple users. It allows users to create high-strength random passwords. Users can make password policies and monitor password compliance with Keeper's dashboards, reporting, auditing and notifications.

Keeper provides mobile security and data loss prevention and is compatible with desktop computers and mobile devices. Key features include an IT admin console with password security enforcement...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

415 Reviews of Keeper Business

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(316)

316

4 stars

(78)

78

3 stars

(9)

9

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 415 results

May 2021

Abbie from Public Relations

Verified Reviewer

Company Size: 2-10 employees

Industry: Public Relations and Communications

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Great app to store and manage passwords!

We have hundreds of sites we manage and managing passwords for a team was not easy. An excel ss doesn't cut it. Keeper makes it easy for the team to update passwords as needed and everyone else has easy access to shared passwords.

Pros

The ease to implement and store passwords. I really like how easy it is to find stored passwords. I like that you can copy and past to the site you need to access. It's intuitive and just easy to use.

Cons

I wish the alphabet line to the right was a little bigger when I am using the phone app. This is not a big deal but I would like more of a variety and color options for the background.

Reasons for Choosing Keeper Business

It's definitely easier to manage and personally I think Keeper is smoother? I can't really tell you other than to say I love Keeper.

October 2020

Briann from INC Technologies

Company Size: 2-10 employees

Industry: Information Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

October 2020

Keeper for Business is a great password keeper

Overall my experience with Keeper for business has been a good one, I'm getting more used to it everyday.

Pros

What I like most of the software is it's ease of use. The GUI is very well laid out and intuitive; most other password managers are very basic and Keeper definitely looks the part of a profession software.

Cons

What I like least about Keeper are two things; First, the search function could use some work, it's very clunky and often makes finding what you're searching for a pain. Also the load times when first opening the software are long.

Reasons for Switching to Keeper Business

Keeper allows you to keep your data in the cloud and has better security features keeping your data safe.

August 2019

James from Brain Power LLC

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2019

Not Suitable for Business Use

Even though we pay for the "business" level of this software, their support is terrible. Their online chat support is only available for consumer, not for enterprise. There's no phone number for business support. All you can do is fill out a contact form on their support website, and they are extremely slow to respond. When I pushed for a phone number from the "consumer" support person in online chat, they did finally give me a number, but it went straight to voicemail. They eventually called me back and tried to blame me for the problem. They said that if you don't set up your folders from the beginning with "default permissions" then there's nothing you can do afterwards to fix the problem. I explained that when a product advertises itself as "enterprise" grade, they have to understand that (1) employees come and go rapidly; and (2) admins must have full authority to edit permissions on any record within the organization, especially those created by previous admins or employees. If any of your employees stores a record as "Read Only" then not even an admin can change this. If that employee leaves the company there's no way for you to ever change the records that the employee created. The Keeper support person made it seem as if this is a perfectly normal and logical way to do things, and tried to blame me for "not setting up the default folder permissions correctly at the beginning". Of course, I wasn't the one who set it up originally, that was a previous admin!

Pros

Allows you to set up teams and roles. Allows you to upload your company logo.

Cons

This software is not suitable for businesses who have to manage multiple users. Even though the software allows you to create "Shared Folders", the records stored in each folder are still owned by individual users. So, even if you are an administrator and you have admin privileges on a shared folder, you still can't edit records that were saved by other users. If those users go on to leave the company, you will be permanently unable to edit those records. In a large company, people come and go, so you could end up with hundreds of "orphaned" records that you are unable to manage.

Reasons for Choosing Keeper Business

They advertised themselves as being "enterprise" grade, but in reality they are not. I really regret choosing Keeper Security.

June 2021

Grietz from Smartsourcing

Company Size: 201-500 employees

Industry: Outsourcing/Offshoring

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

June 2021

Keeping your information safe!

I really love the product and I recommend this to my colleagues. I even helped in the implementation of this application company-wide. Before, we were using it for the management level, but now, it is now used in all levels promoting data security and protecting client's data by providing masked logins to operation staff.

Pros

I love that it has the ability to set the access of a user and apply privacy screen. I also love the Breachwatch function that alerts us if there are passwords that are weak and those that need updating.

Cons

It's not that I like it least but I would love it if it's cheaper so it's available to anyone. Pricing.

Reasons for Choosing Keeper Business

It's just everything we need in terms of the data protection of our clients. Before we implemented this company-wide, we were recording logins in spreadsheets, notepads, and notebooks and this setup was very risky. Good thing we have it implemented! Now, we are able to share logins of paid applications without the worry of being hacked.

May 2020

User Profile Picture

Neal from Cosaint Cyber LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Quality Password Storage Capability

Pros

The browser plugins make it easy to manage and input long secure passwords without retyping and hand-jamming

Cons

Can be difficult to use Single Sign On application when pop-ups are not allowed in your organization

Reasons for Choosing Keeper Business

Had used Keeper Personal in the past and liked the product so I upgraded to the business version