About LastPass

LastPass is a password management solution for consumers and businesses that allows users to store their passwords in a digital vault. It uses single sign-on with password vaulting to protect users’ passwords. Users can save the websites into which they login frequently. They can also import websites from their email accounts or other password manager tools.

LastPass uses AES-256 bit encryption with PBKDF2 SHA-256 and salted hashes for securing data in the cloud. The user data is encrypted and decrypted at the device level. The multi-factor authentication makes users enter both username and password to access their LastPass account.

Other features include a password generator, encrypted file storage, family manager dashbo...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

2,029 Reviews of LastPass

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,326)

1,326

4 stars

(398)

398

3 stars

(74)

74

2 stars

(12)

12

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2029 results

May 2021

Jake from Media Training Worldwide

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2021

LastPass is the Last Password Management Software your Team Needs

LastPass did a phenomenal job of solving the problem that our business previously faced–– sharing passwords with too many people. Every time we shared login information with others, we were facing a potential compromise if freelancers lacked character or their email accounts had been hacked. Thankfully, we never had bad luck. LastPass is a great form of insurance for helping business owners have peace of mind.

Pros

LastPass is a fantastic software solution for so many reasons–– My chief use of it is so my team doesn't have to personally know all the various passwords to websites and SAAS solutions our organization uses. Certain users have access to using different sites without knowing what the passwords are. This makes me feel much more secure hiring freelancers. It also really helps to be able to safely give more access to our company resources for colleagues.

Cons

With some lower-grade freelancers I hired, they had a harder time figuring out how to use the software to log into websites that I had requested from them. LastPass is not completely foolproof, but it is the best alternative to keeping your login information safe when sharing with workers.

Reasons for Choosing LastPass

I considered Bitwarden as a free alternative, but sometimes open-source solutions can be harder to tailor for use with teams. Lastpass clearly came out as superior with its long array of team-sharing features.

Reasons for Switching to LastPass

Bitwarden was a free solution. While it has high-level encryption, It didn't have the ease of use or the team features that LastPass has.

July 2021

Alhassan from DRIAN Ghana

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2021

With LastPass, I no longer have to keep one password across all products and services I access

I no longer had to keep requesting for password changes from service providers because I simply couldn't remember what the last one was. And also Lastpass helped me rid of a lot of bad practices like sending unencrypted emails to myself with passwords, or keeping the same passwords across multiple products and services.

Pros

Generating passwords can be very frustrating -- my choices were either too weak (and got rejected) or too complicated to remember easily without needing to note it down somewhere. To solve this problem, I would typically come up with one password every year and use it across all tools I use. And this was very risky, because once someone found it out, they could access every single thing I used. With Lastpass' robust password generator, I no longer have to worry about that. I am able to generate unique and strong passwords for each service and safely tuck it away without needing to keep it in memory.

Cons

I wonder if there could be a system where we could create baskets of associated passwords within the general vault. This would be useful in situations where I needed someone to do some work on some work tools that required password access. I could then give them access to the general vault and the specific basket with the tools they would be using.

Reasons for Choosing LastPass

At the time, Lastpass seemed like the more secure option. And it came recommended by our systems administrator

April 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2021

It once was a great Password Manager

We've all been there: You've been using the same password for months, only to realize that it was breached in a recent data breach and is no longer secure. Now you have to change your password on several accounts. Most password managers can't help here, since it won't know what all those new passwords are supposed to be. There was a nice feature in Lastpass that helped you change multiple passwords. That was probably their strongest feature, besides the core password management features

Pros

A password manager helps you manage all your passwords. Each password is unique and is protected with a master password only you know. That means you can use unique, strong passwords for every account without having to remember them. This is extremely important for accounts with sensitive information like your email or banking account. Lastpass has done a great job up until recently.

Cons

I loved using LastPass, and had been using it for over a year. After they changed their pricing model to pay for a subscription I decided to see if there were any other great password managers out there. I'm not against paying for services, but I don't like how they pulled the rug out of everyone who relied on the free version, where they get so used to the software as apart of their daily life, that it forces many to just pay the fee (many of whom would likely have never signed up in the first place if it were not free). So to me, it feels like a bait and switch, where they had this planned all along. So it's the principle for me. The smarter way (to strengthen, and not harm their brand), would have been to all along offer a freemium version and offer other extra features that a small percentage of all users are willing to pay for. Essentially they trapped people into using the free version, and are forcing people to pay to now use on multiple devices. It feels shady and left a bad taste in my mouth towards their software and brand. I've decided to look more into Mozillas free password manager. There are also those from the likes of Google's and Apple's built in password managers. After testing other products, I believe google or mozilla are the way to go, since apples is too proprietary (*they are a closed ecosystem - you can't as easily use cross platform and on other browsers)

April 2021

Goran from Zagreb iTV

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

The absolute best in password security

I use it to secure all of my passwords. Since I installed LastPass I actually have a different password for every service, and have no fear that I will forget them. It also includes a very handy password generator I love to use when creating new user accounts everywhere. It is the single best password manager I have ever had the pleasure of using.

Pros

It is so easy to use. You just install it in your browser and forget it exists until you need to punch in a password you forgot. It is a perfect way to manage your passwords!

Cons

I would like it to remember my passwords automatically instead of asking me every time. I'm not sure that option exists so far. Other than that, it is great!

Reasons for Choosing LastPass

LastPass premium price is very affordable and it looks and feels much better than the competition. I must admit, the price was the main reason.

Reasons for Switching to LastPass

Dashlane is very expensive and LastPass offered a free version (that I later upgraded rather recently when they switched their free account policy).

April 2021

Rick from Sandoval Agency

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

April 2021

LastPass - It was nice while it lasted

I've used LastPass for years but the pricing update makes it less appealing for my needs. It just feels weird to pay for something that has nothing new to offer at this point.

Pros

I'll be honest. I liked that it was accessible across all devices for free. I could share passwords with other users on the free tier. I like that extension functionality

Cons

The fact that they've changed their pricing structure and are now making you choose between mobile or desktop if you want to keep it free. I've started to migrate back to apple password manager.

Reasons for Choosing LastPass

The price was the biggest deciding factor

Reasons for Switching to LastPass

LastPass was free and offered so much functionality.