ManageEngine Patch Manager Plus Software


 

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance and reporting.

Patch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 250 third-party applications including Adobe, Java, WinRAR and more. Other features include service pack deployment, role-based access, antivirus updates, server application patch management and two-factor authentication.

It is available in a subscription and one-time license pricing option. It is compatible with Windows, Linux and Mac operating systems. Support is offered via email and over the phone. Other support options include FAQs, a knowledge base, user guides and demo videos.

 

ManageEngine Patch Manager Plus - Patch deployment
 
  • ManageEngine Patch Manager Plus - Patch deployment
    Patch deployment
  • ManageEngine Patch Manager Plus - Scan summary
    Scan summary
  • ManageEngine Patch Manager Plus - Setup
    Setup
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

20 Reviews of ManageEngine Patch Manager Plus

 

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Software Advice Reviews (6)
More Reviews (14)

Showing 1-6 of 6

Igor from Autorambler
Specialty: Marketing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Software update.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ManageEngine Patch Manager Plus very well updates Microsoft software like WSUS, but also allows us to automatically update other software. Software installation is also great.

Cons

There really is not much that I do not like about ManageEngine Patch Manager Plus but technical support is at a very low level.

Review Source
 
 

Rafael from holcim
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Patch management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

Cons

I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Review Source

  Response: Vaishnavi , Zoho Corporation

Date: August 2018

August 2018

 

Hello Rafael,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have also taken your feedback and
are working on the report module. Also, the 'All Patches' view will offer different reports
based on patches, vulnerability status, health of systems, etc.

If you are not satisfied with support, do let me know if you'd like to have a personalized
session to resolve your issues fast or for a small briefing of all our new features in Patch
Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

 
 

Robert from o2
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Windows update

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use ManageEngine Patch Manager Plus to updating Windows systems and many other applications system works quite well.

Cons

Sometimes we have problems with updating non-English applications. I also think that the reporting module can be improved

Review Source

  Response: Vaishnavi , Zoho Corporation

Date: August 2018

August 2018

 

Hello Robert,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We have taken your feedback and are
working on the report module. Also, the 'All Patches' view will offer different reports based
on patches, vulnerability status, health of systems, etc.

Do let me know if you'd like to have a personalized session briefing you about the
enhancements we've brought and the best practices to employ in Patch Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

 
 

Miroslaw from o2
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Patch Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

ManageEngine Patch Manager Plus system is relatively easy to use and provides the opportunity to update Microsoft software and third-party applications

Cons

Technical support model offered by the manufacturer is very bad. The answer time for questions is very long.

Review Source

  Response: Vaishnavi , Zoho Corporation

Date: August 2018

August 2018

 

Hello Miroslaw,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry about your experience
with our support. Now, we have a dedicated team working on resolving issues with Patch
Manager Plus at lightspeed.

Do let me know if you'd like to have a personalized session to resolve your issues fast or for a
small briefing of all our new features in Patch Manager Plus. You can also drop in mail to
patchmanagerplus-support@manageengine.com.

 
 

Brian from GI SPORTZ
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

ManageEngine Patch Manager Plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software lets you test patches before deployment to mitigate security risks as well as scan an detect endpoints to detect missing patches.

Cons

After testing and using this product their are no cons about it. It does what it says and is very easy to use.

Review Source

  Response: Vaishnavi , Zoho Corporation

Date: August 2018

August 2018

 

Hello Brian,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

Also, in case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

 
 

Luke from CKCAREERS
Specialty: Government
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great deal for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Pros

Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Cons

While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Review Source

  Response: Vaishnavi, Zoho Corporation

Date: August 2018

August 2018

 

Hello Luke,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. We are sorry to hear about your
experience with UK support time. We do have a team exclusively working in the UK time
zone to address tickets.

Patch Manager Plus is now brimming with a lot of features to enhance your patching process.
Do let me know if you'd like to have a personalized session briefing you about the
enhancements.

If case of any queries to be resolved, you can let me know or drop in mail to
patchmanagerplus-support@manageengine.com.

 
 
 
Showing 1-14 of 14

Martin from Laron Incorporated
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Set it and forget it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Once Patch Manager Plus was properly tested and configured my only need is to review the reports that are in my inbox each week. If there are problems (windows related 90% of the time) I get pointed in the right direction from support and get the issue resolved.

Pros

A set/forget type of system!
Lots of flexibility
Great support

Cons

Took a bit to configure as there are a lot of options, not really a con, but worth considering for the less experienced.

Review Source: Capterra
 

Tre from MBC
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very well

Pros

Works Well, Support helps, fast support

Cons

Couple minor annoying bugs. Nothing critical

Review Source: Capterra
 

Rajesh from Indegene
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

PMP easy update

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We 1st time implemented the PMP in the production, as we used use Microsoft WSUS services & no third party patches were updated. Once we started using PMP, we could achieve less complaint systems in the production. Guess in another few months every systems will be 100% patched.

Pros

Easy way of deployment patches for client & managing the same.

Cons

Turn around time when we raise any issues with support.
SLA should be set.

Review Source: Capterra
 

Frankie from MannaCare
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Missing Patches & Network Status

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and setup
Easy to upgrade
Latest Security News is very helpful

Cons

Problem with missing patches by severity
Hardly to know the network computers is up to date
Deployment Failed
APD policy recently changed but I will need to know more

Review Source: Capterra
 

Jay from Fenton Law Firm
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Patch Manager Plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I enjoy the automation and reporting function to see all status of our computer in the environment.

Cons

sometimes the patches are not applicable and will not install correctly.

Review Source: Capterra
 


September 2018

September 2018

Great for Server Patching, workstation patching needs some improvement.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

This has helped us manage our patching, servers have been awesome, end user workstations can use some improvement.

Pros

Great product for patching servers. Solid list of supported products and related patches.

Cons

Workstation patching is not as reliant as server patching. Pending reboot status is listed even after rebooting endpoint.

Review Source: Capterra
 

Luis from Grupo Segrove
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Complete panorama of your devices

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Have all control of the devices

Pros

Do you have all whole pictire of the status of your device, the straight forward setup and function is very easy, you can have the status of romaing users and can patch many brands

Cons

Don have a kind of liveupdate to apply service pack to the server

Review Source: Capterra
 

Jerard from Liturgy Training Publications
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Simplified Patching Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has saved us a lot of time with updating our computers. It is nice to have one place to manage all updates for Windows and OSX.

Pros

Easy deployment of clients. Updates 3rd party apps such as Chrome and Firefox. We are now able to manage the updates of our Apple computers as well. It has made keeping our computers updated much easier while taking less time by the technology staff.

Cons

Takes a little while to get use to and figure out the interface. Not a real con as I just was trying to figure it out without any tutorials.

Review Source: Capterra
 

Cullen from CXT Software
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Patch Manager Plus for Windows Patch Administration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

PMP has become an essential administrative application which improves security and saves time and energy.

Pros

Automation tools. The 'Automate Patch Deployment' mechanism of the software is instrumental in maintaining secure infrastructure without sinking time into manually managing updates.

Cons

The setup, teardown, migration and maintenance of the software in an on-prem installation using built-in binaries and tools can be clunky and hard to understand.

Review Source: Capterra
 

Kareem from International Trade and Development
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Update the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Windows update and software third party application

Pros

Patch and update the system

Cons

They cover a lot of software update

Review Source: Capterra
 

James from Spectrum of Hope
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Good product for a great price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great all around. The program has been out for a while and it very polished. There have been instances where I needed support and was able to get it very quickly, which is very nice.

Pros

It is very easy to setup and use and it costs next to nothing which is a huge plus. It does 3rd party updates which WSUS does not do, so it is a great package.

Cons

I cant think of any deal breakers. The software doesnt constantly need to be updated and seems to be rock solid from my experiences.

Review Source: Capterra
 

Joe from The childrens village
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Great idea...but still needs work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Management of devices. Adding clients. The GUI/web interface is great. The listing of patches needed is great too.

Cons

Support is very slow to respond. Considering it’s email. The product feels clunky when deploying software and configuring. Not very straight forward and again. Support is virtually non existent.

Review Source: Capterra
 


September 2018

September 2018

Great Product For Small Businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software is very easy to use and takes the hard work out of keeping computers up to date.

Cons

Sometimes the program has a difficult time with Office 365 updates.

Review Source: Capterra
 

Steve from FirstKey Mortgage
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Inexpensive but Effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to set up and once you do, it pretty much runs itself. We are a smaller company so it took us about 2 days to set it up.

Cons

We tried to run it in AWS and had issues with downloading patches. We moved it to an on-premise server and it worked much better.

Review Source: Capterra

  Response: ManageEngine, Zoho Corporation

Date: August 2018

August 2018

 

Hello Steve,

Greetings from ManageEngine.

We're glad Patch Manager Plus worked well for you. If you are still interested in running it on AWS, do let me know. I'd be happy to set up a personalized session briefing you about the setup and also about the enhancements we've brought to get the best out of Patch Manager Plus.

If case of any queries to be resolved, you can let me know or drop in mail to patchmanagerplus-support@manageengine.com.