About ManageEngine Patch Manager Plus

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance and reporting.

Patch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 250 third-party applications including Adobe, Java, WinRAR and more. Other features include service pack deployment, role-based access, antivirus updates, server application patch managemen...


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Supported Operating System(s):

Windows 7, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

65 Reviews of ManageEngine Patch Manager Plus

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(32)

32

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

October 2019

Brandon from Farm Bureau Bank

Company Size: 51-200 employees

Industry: Banking

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Patch Manager Plus Review

Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

Pros

To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

Cons

it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

Reasons for Choosing ManageEngine Patch Manager Plus

Automox relied on the built in Windows Update service causing many issues from the beginning. Kaseya utilized their own agent like Patch Manager Plus but: 1) they were a lot more expensive 2) the console was not user friendly and was filled with tons of features that we did not have access to.

January 2020

Sam from TrueCommerce EDI Solutions Group

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2020

Patch Manager Plus Review

We used to manually patch over 250+ servers, now, however, we use patch manager to automate our patching process which frees up an unbelievable about of time with our maintenance process.

Pros

I really like the ease of use with this product, the reporting is layed out nicely, and the customer service is excellent.

Cons

The initial set up of this software with our current infrastructure was challenging, but after that, it was pretty hassle free.

Reasons for Choosing ManageEngine Patch Manager Plus

We chose patch manager over the other competitors because of the solar winds name, the excellent customer service when dealing with the sales people, and the UI was very clean.

November 2019

Jerard from Liturgy Training Publications

Company Size: 11-50 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Patch Manager Plus Makes My Job Easier

The ability to schedule custom jobs for workstations versus servers greatly helps. The custom jobs including being able to use wake-on-lan to update the machines after business hours. We are a small IT staff and I handle all of the infrastructure related tasks including updates. This has greatly reduced the time I spend each week getting updates/patches deployed. After using it for a while there is very little effort needed in getting deployments scheduled.

Pros

The ability to download and deploy patches with ease for both Windows and OSX.

Cons

It took a little getting used to but that is probably my fault for not reading and going through the demo.

Reasons for Choosing ManageEngine Patch Manager Plus

It met our requirements for Windows, OSX, and WOL. It was also very reasonable priced especially for a nonprofit organization.

March 2019

Brett from LedgerGurus

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Functionality

3.0

March 2019

Cheap, but hard to use and implement with a remote office system

The cost is great, but it's hard to use and there doesn't seem to be a good way to force patches. All of our devices are missing patches that have not been pushed for some reason. Maybe something we failed to configure? There aren't really any good instructions that we can see to help us ensure we are using the system correctly.

Pros

It's cheap and has the ability to run with remote offices

Cons

It's hard to use and there doesn't seem to be a good way to force patches (all of our devices are missing patches that have not been pushed for some reason. Maybe something we failed to configure?)

November 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Patch Manager Plus: A decent alternative to SCCM

Overall, I would say the product is worth looking into. They have good customer service, and the product works really well for non-prod patching, and gets the job done for prod patching.

Pros

The customer support for this product is really great. They offer a chat support, with immediate response for your issues. The product can be scaled to your needs. The product utilizes a third-party repository (Manage Engine's repository) for patches, so there is a sense of security there for the user that the patches being put into the repository have gone through a vetting process (They allow the user to further vet the patches as well, giving the option to 'DENY' a patch at any level). Works very similar to SCCM.

Cons

We run a multi-domain, multi-location, Active/Non-Active environment, and configuring and optimizing the product for this type of environment has proven to be difficult. The Distribution servers do not pull all active patches from the main server, it only pulls patches that are being pushed, at the time you push them. Since patch downloads impact production servers, we have to push patches during a down window, which makes distribution servers in this solution useless, as it basically just adds another unnecessary step to the process. For environments where this would not be an issue (Non-production customer facing environments), this would not be an issue.

Reasons for Choosing ManageEngine Patch Manager Plus

Customer Service and easier to implement.