StoriiCare

RATING:

4.7

(36)

About StoriiCare

Storiicare is a cloud-based long-term care solution that enables adult daycare centers, assisted living providers and nursing homes to manage processes related to patients’ admissions, communications, staff scheduling and more. It comes with an application programming interface, which allows users to import data and integrate the solution with several third-party systems. Storiicare helps care providers communicate with staff or family members, curate custom music/film playlists for users and maintain notes on patients’ progress. Professionals can create custom care plans, track updates, manage documents and receive reminders on various activities. Additionally, it lets users manage maintenance tasks, record accidents and stream content via digital screens. St...
StoriiCare service users
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StoriiCare Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for StoriiCare

1 - 5 of 36 Reviews

User Profile

Zyra Joy

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

By far the most loved platform

PROS

This software was incredibly user-friendly, meeting the needs of even the most technologically inexperienced users. It contains a slew of technological characteristics that have proven to be highly effective in the delivery of telehealth services. Furthermore, the ease of use of this software contributed to its overall usability.

CONS

At the moment, there is one unfulfilled goal of mine: the potential for activities to be accompanied by linked images, rather than just in separate photo albums. In other words, while the system's existing capability is adequate in many ways, the ability to integrate photographs directly into the activity stream would be a big improvement, particularly in terms of improving the user experience and visually attractive the platform.

Logan

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

StoriiCare Transforms Adult Day

Customer Service has been excellent! [sensitive content hidden] worked tirelessly to help us integrate to their program. We are getting more out of StoriiCare the longer we use it.

PROS

Customizability and user-friendly software! Storii makes it a cinch to organize patient data, chart on medications, and complete Care Plans.

CONS

Storii took some time to get used to -- like any new software. Also, its relative newness to the field means many bugs are still being worked out.

Reason for choosing StoriiCare

Storii offers a unique way to chart based around person-centered care. This is KEY to our Adult Day service.

Reasons for switching to StoriiCare

WellSky (formerly ADS) was bloated and slow -- completely not user-friendly. Their customer services was slow/unresponsive, and it did not suit our relational work culture.

Vendor Response

Thanks, Logan!

Replied May 2023

Ben

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Health and Social Care Perspective

PROS

The Care Planning and Outcomes modules are good, as well as the Look and Feel of the site as a whole. We have had good feedback about the mobile app and the help chat too. The ability to request features and see the roadmap as it progresses is useful and gives a platform to shape the product. StoriiCare has given us a good solution to digital care planning and is mostly easy to use and intuitive.

CONS

Some features which we believed were already functioning from the initial sales pitch and demo are not yet implemented such as custom forms, custom tasks, custom assessments. The format of care plan (and other) exports is not very well implemented as there is no page break logic included. Many features added seem to be aimed towards a different user base than our own sector - with many additions being focused on US centric day care centres.

Kathryn

Mental Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Extremely user-friendly, person-centered approach to data management

StoriiCare's product is top of the line, absolutely unmatched in other database software particularly for Adult Day Programs such as my organization. What I have been the most impressed with, however, is the customer service. Every person on my team was able to have private training sessions with a StoriiCare team member, allowing them to learn the software at their own pace and ask any relevant questions. I would give StoriiCare a 10/10 and am confident this software will become a staple in all high efficiency senior programs.

PROS

Everyone in my organization has enjoyed this software, even those who take a bit more time in adopting new technologies. I think the interface is perfect, very simple and no fuss. I like the importance of photos, for staff and service users, in this software as a visual cue is extremely helpful in note taking and task assignments.

CONS

I found everything in this software easy to use.

Reason for choosing StoriiCare

I chose StoriiCare because [SENSITIVE CONTENT HIDDEN] made it easy to sell! Over a one year span, he hosted about three in depth demos for various stakeholders, was quick to reply with any info we needed for grants and kept in touch while we worked on acquiring funds for the software. His level of contact and attention, which was extremely mindful and not at all pushy, is a primary reason I chose StoriiCare.

Saira

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

My experience with Storiicare

It has helped us to keep good record of all of our clients.

PROS

I found this software easy to use for friendly user. It had many features that helped us to Telehealth. The access was easy too.

CONS

There are some features that are not customized and it would be great if the customer can make changes for Printing (for example). There is information that we don't want to be seen and it's not possible without deactivating that feature.

Reason for choosing StoriiCare

The accessibility by using the Web. Opica closed and we started working from home.

Reasons for switching to StoriiCare

At that moment they were only working with work stations and not the Web.

Vendor Response

Thanks for the review, Saira!

Replied May 2023