iLobby vs Omnigo

RATING:

4.61

(121)

iLobby has 121 reviews and a rating of 4.61 / 5 stars vs Omnigo which has 85 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.61 / 5 (121)
4.36 / 5 (85)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 27, 2021
November 7, 2022
Pros/Cons
  • Pros

  • The best feature is the ease of use. All visitors and vendors have complemented the system and how efficient it is.
  • ILobby customer service agents are courteous quick to respond.
  • Cons

  • We have 6 iLobby units with thermal cameras. On average we have at least one or two system crash every single week.
  • With the iPad scanning a license is difficult because the camera is on the back of the iPad.
  • Pros

  • Ease of use, quick support. It will do what high priced reporting programs do and fills our needs.
  • Cons

  • I'm a system network admin at my company and service about 10-12 other services and this support is around the worst that I've ever seen.
  • Dispatchers also struggle to get current info on a person if on a current trespass or in the system. We were told it should run this as soon as you enter someone in.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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