Omnigo

RATING:

4.4

(85)

About Omnigo

End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Free Demo. Save time and get back to focusing on what’s most important with Omnigo’s intuitive, flexible Public Safety solutions suite. Public Safety Trusted by More than 1,000 Casinos, Campuses, & Law Enforcement Agencies.

Omnigo Pricing

$115 per month per concurrent license Minimum of 3 total licenses Report Exec operates using concurrent licenses. There is no need to purchase a license for every single staff member.

Starting price: 

$115.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Omnigo - Dashboard
Slide 1 of 6

Omnigo Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Omnigo

1 - 5 of 85 Reviews

Cody

Security and Investigations, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Best Software Out There

Report Exec has always been a reliable, software for making our company run as smooth as possible. I would recommend it for anyone looking to further your companies growth.

PROS

The fast and easy way the software is set up.

CONS

The load times of the pages, and some parts of software are buggy.

Cameron

Public Safety, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Great Software and Support

Working with Report Exec for 6 years now, there has never been a time where I have felt unimportant. Tech Support is ready to lend an assist, quick response and aids in the "I forgot how to's." The integration of information is excellent and is the one-stop shop for our public safety needs. I am excited about the new features in development and look forward to the continued partnership between PBA and Report Exec.

PROS

Integration, all aspects of Report Exec talk to each other. Dispatch initiates all activity for the officers, so the connection between both Dispatch and Report Exec allows for the flow from one to the other and vice versa.

CONS

The Scheduling Module is a little complicated to use due to the dynamic nature of our institution and providing coverage.

Lance

Primary/Secondary Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed January 2019

Used to be a great product

The now Omnigo, formally Report Exec, used to be a great company. I've noticed a huge decline in customer service and support. When I call customer support I'm always on hold for more than 10 minutes and have to call in again. It is very difficult because they have us, our data cannot be exported out of the software. I would have given Omnigo a 4.5/5 rating in our first year. However, the decline in many features and services has brought to express my concerns an opinions.

PROS

Highly customizable and generally easy to use. Provides many useful features when working properly.

CONS

Before Report Exec merged into Omnigo they were a great company and provided excellent service. Now, the system crashes and our data at one point was corrupted leaving me to fix the errors for many months. I've voiced my concerns resulting in little response or initiative from them to correct the issue. In addition, every year the cost per license continues to increase. Lastly, The app is still very "clunky" and doesn't provide for a fast login or even an option for touch ID. For a tech company specializing in software, I expected better.

Don

Security and Investigations, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Outstanding Support Team

Had a great support agent to assist me with some technical issues and he rectified them right away. I look forward to attending some training at the next RCX Conference in Milwaukee, WI in June. Awesome!

PROS

Very easy to use!

CONS

All internet based, if the internet goes down then the system goes down.

Heather

Law Enforcement, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

Best consolidated system for CAD/RMS

We have been customers of Report Exec Direct since 2007 and have never been disappointed with the customer service or capabilities of the program.

PROS

Multifunctional

CONS

When you switch a CAD/Report group assignment, a new case number is issued