Solink

RATING:

4.7

(7)
Overview

About Solink

Solink is a physical security solution that enables restaurants and businesses in the financial and retail industries to streamline processes related to loss prevention, remote monitoring, video surveillance and more. Administrators can use a dashboard to gain visibility into revenue metrics based on store, staff and transactions on a centralized dashboard. Solink allows organizations to send security clips to managers and analyze collected revenue, event and motion data in the form of histograms. Administrators can use the search functionality to retrieve relevant information based on keywords, timestamps, or data points. Additionally, professionals can set up motion alerts for specific cameras and automatically receive notifications via email or mobile phone in c...

Solink Pricing

Monthly subscription starts at $175/month/location and the fee includes hardware, upgrade and licensing. Contact Solink for more information on pricing.

Starting price: 

$175.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Solink histograms
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Solink Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Solink

7 Reviews

Jason

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

The Best video loss prevention system I have ever used

Solink has been a huge help with all of our Loss Prevention efforts, as well as training, and operational oversight, and their team is great to work with.

PROS

The system is effective and has a ton of tools that allow you full oversight into your operations, as well as allowing you to pinpoint, record and share issues and concerns. We are able to use it not just for loss prevention, oversight and recording incidents, but also as an effective teaching tool for our management teams and our team members.

CONS

It has so many tools that the learning curve can seem a bit steep, and it can take a while before you are able to really use this tool to its full ability...I'm still finding out ways that we can utilize it.

Reasons for switching to Solink

The tools that Solink offers was a huge leap in what we were getting from our previous system

Judy

Food & Beverages, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Love this System so much we have migrated to use Solink ONLY at all of our locations

Overall an excellent tool with excellent support

PROS

Links to our register system so you can see the receipt on the screen. Easy search engine. Really great support and constantly getting updated so it gets better and better. Loads of storage capacity so you can go back a search for a long time.

CONS

Receipt numbers in Solink are different then our register system. Sometimes the system slows down when we are watching history and the cameras freeze up. Not sure if this is on our end (internet speed) or at peak times when the solink system is being used the most. Possibly a solink capacity issue as they grow their user base.

Damien

Restaurants, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Solink Review

PROS

- Email notifications on the spot - Great customer service - Ease of use

CONS

- Reports need to be more user friendly and easy to understand - Sometimes when POS systems change their coding it takes a few days for Solink to adapt

Renee

Restaurants, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Renée's Review

I think it is great. We as well as our employees bare well protected with this software.

PROS

It is very clear inages, very easy to use, fast.

CONS

I can't say there are any cons as when you have questions about the program there is always someone available to help...

Cristina

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Accessibility

PROS

Easy to use, sends update on new things. Once I had a question got answers right away Someone responds efficiently

CONS

Nothing so far. This system is fast and reliable

Stephen

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

SoLink is Amazing

PROS

Ease of use. Cloud-based storage of bookmarked video. Integrated chat/support feature. Multiple search criteria makes finding useful video very easy. Constantly upgraded with new features. 90 Days of SD video storage

CONS

System only retains 7 days of HD video before overwriting the data.

Akshay

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Solink

This is Revolutionary. This saves $1000 from theft

PROS

Easy to use and Understand. Clear Imaging.

CONS

Too much Buttons , Links at the Home page.

7 Reviews