Ecanvasser gives you powerful visuals of your voter universe, always ensuring that at any moment, you know exactly how you are doing and how much work you have left to do. Planning campaigns has never been easy because Ecanvasser puts all of the data points you need right at your fingertips.

I wish there was a better way of keeping campaign information cycle to cycle and some more useful export options. Information from previously completed campaigns can be extremely valuable and could be better incorporated into the software.

We were the top candidate in the primary election with 5 candidates with more than 2 votes to every 1 vote of the other 4 candidates.

I really liked the speed with which the system would convert individual voters to households and plot them on the map. For the most part, once I learned the time differences between Alabama and Ireland, the customer service was wonderful and the entire team was extremely helpful. In managing our door to door campaign with Ecanvasser we were able to lead a field of 5 candidates in the primary with 39% of the vote and the next closest opponent only getting 19%. The runoff election is tomorrow and we are anticipating a convincing victory due in large part to utilizing Ecanvasser.

The self help features could be more user friendly and there are still a few bugs where I could not get the system to do what I needed it to do. I wanted to be able to export a file of households rather than individual voters and was never able to do that unless they were part of a Group. I sometimes needed that info with different criteria (such as age, precinct #, etc). I was also never able to get the system to use the voter as the default when out canvasing and it always reverted back to anonymous canvassing even though I had checked all the right preference boxes. I simply resolved this issue as best I could with training of the canvassers to be sure to select the voter manually.

Frustrating

If it were working properly, I like the fact that it's a paperless option for canvassing.

The app is slow, crashes (to the point where we've had multiple canvassers give up mid shift), the map shows houses in different areas of the street, often causing people to have to backtrack, you cannot filter results by "notes" so the ONLY way to find notes input is to click on each name one by one (no one has time to do this), there is no way to cut turf and assign it through the app, when you try to print a paper list, there is no way to filter by "uncanvassed" or otherwise, and then the paper list asks for age and job, instead of the important results such as issues, email, requests window sign, volunteer, etc. When asking ecanvasser for help, all they can tell us is it seems to be working fine on their end. We've sent videos of the issues to no avail. We are not software engineers, we are trying to run an effective field program and this app is holding us back to our detriment.

Voter canvass

Generally user friendly and intuitive. Predictive text is good when searching for street names.

The app crashed occasionally and some data was lost. I would like to see street addresses ordered by number by default and for the app to retain this stetting unless changed. As it stands it's necessary to change this every time. Also the app doesn't work unless the phone location/GPS. is on which is a big drain on the battery

This has made it so easy for us to track and get value from our canvassing efforts. It's been easy to train end users on how to use the app, even if they aren't really tech savvy. There have been great strides forward in stability and speed, and the customer service is top notch.

The interface could be a bit more intuitive, but generally it's easy to use. Getting your data set up exactly as you want it can take a little time, but once you do, it's smooth sailing.

Simple. We're using it to identify voter support for our Candidate in our local area. The data is easy to enter right at the source and easy to pull and analyze after.

Simple and intuitive to learn and use. Data can be entered right at the source without handling the information twice. Even those who aren't very confident with technology find it easy to navigate.

Some small tech glitches when not on wifi

Y'all have a great app. The customer support team (in particular) is excellent. Even all the way here in the States I felt my campaigns got the attention they needed. You should think about integrating phone-banking, would basically conquer the world.

Ease of use. Simple for anyone to download the app and get going. Many different ways to cut turf (or not) and organize walks.

Billing is difficult. As a consultant, I wish I could charge multiple accounts on multiple different cards, rather than having to set different owners for every account. Additionally, there are some kinks that need to be worked out regarding canvasses at the household or individual level. Regardless of where the data goes, it shouldn't affect functionality of the backend as much as it does.

I have had great experience with Ecanvasser so far.

The ease of use on the back end of thee software is amazing! I have used Ecanvasser on a few campaigns now and the data manipulation is fantastic.

The biggest problem I have is with the groups and maps. Neither works together well. I would like to see when I put a group together and click on the map that it only shows that group and not everything assigned to me or another canvasser.

The basic functionality was fine- straight forward to learn.

It was frustrating that there was no "moved" option- our team had to add this to the notes and manually deal with that data. We would have also liked to have the reports come out in a way that allowed us to sort multiple survey response answers. It also would have made it easier if the maps view showed only houses/ people on that canvasser's individual turf, rather than all houses/ people. It was also difficult having a limit to the number of turfs we could draw/ the price going up for adding more canvassers to the system.

Using e canvasser during the Alberta election and have had no real issues that haven't been able to be address quickly.

Ease of use when on the doors. Easily navigate to where you need to be. Extremely user friendly. When you send the team at ecanvasser an issue it is resolved in a timely matter

Not having the ability to go back in and edit once something is saved

Not much. We've scraped it now and are doing paper.

It looked great and worked well from our laptops. It was customizable which we liked but it would often cause problems if someone didn't make it completely through the questions we created.

Couldn't sync with phones for canvassing. Our volunteers had a difficult time getting the app loaded and then trying to use it. We ended up having to do paper canvassing sheets and enter the data manually which is what we were trying to avoid.

Very useful for a local campaign, especially when you have an existing data source

App occasionally crashes, but support is good. Would like to be able to more easily do bulk updates / data import

It is great. I recommend it and have got several candidates and even a political party to use it.

When you are running campaigns on a limited budget, often you have to do without. I recommend Ecanvasser to all small campaigns with limited budgets. It gets the job done, is effective, and doesn't force you to buy extra stuff you don't need.

It imports to NationBuilder; however, the fields it imports could be improved upon.

Easy for campaign volunteers to use and provided me with real time data.

Easy to use touch screen interface, real time data.

Mapping can be off at the start. Easily fixed by customer service.

Increased engagement with voters.

I like the ability to rate voters, to organise my responses to their queries, to store information about them.

Originally, it wasn't as well set up for the peculiarities of elections in my country, but the system is regularly altered and improved.

The software is easy to use, as a campaign manager i was able to follow the volunteers for the project, the assistance was amazing : i had a quick response for every question i asked

The app Go Ecanvasser had too much bug and didn't work for old phones which made the work hard and complicated for our volunteers and campaign staffer.

Overall, I was impressed at the value of the product and quick turnaround for set up. Many providers take several days to onboard—we were up and running the same day. When you’re in a bind, this can make all the difference. Likewise, customer service was great and were very easy to get in touch with

The platform was at a reasonable price point for lower budget campaigns and provided a suite of useful features for experienced staffers to take advantage of. More, uploading and tagging data was relatively easy in comparison to other popular services.

Some features, including integration with other services, proved difficult for volunteer staff to navigate. The backend requires a certain degree of experience that doesn’t match the entry level pricing.

Worked with eCanvasser on a municipal political campaign

Very easy and intuitive to use while doorknocking

Sometimes it took too many clicks to get to the correct screen details

The ease of use of the map features and the integration with the Nation Builder platform were the best features of the Ecanvasser software.

It would bump us off or close us out once in a while. Other than that, there were not many problems. It was very helpful.

The placements of households on the map is fairly simple and the map view gives a very good quick visual overview of the campaign.

It only allows you to assign individuals and not households.

It was positive overall. Price advantageous.

I liked how easy it was to operate the software.

It was difficult to me to find out how to do some of the functions.

It’s been great

Very easy to use. I like all of the features.

Different on different phones. Had to figure that out

As a campaign manager I decided to give it a try. Although we cant pay for it due to the financial status of the race, we saw that it does provide a lot of advantages when it comes to organizing your team. The fact that you can assign your volunteers to a certain area and they could see the voter's location is pretty amazing.

Pricing is sometimes an issue especially for very small races with a very limited budget.

overall, it was waste of time and we ended up going with miniVan

didn't like any features, and most of my volunteers had hard time figuring it out. data input on mobile app didn't save at times

didn't like any features, and most of my volunteers had hard time figuring it out. data input on mobile app didn't save at times. very unintuitive

It was great for team use. Having teams that split uo into different areas to record information was a nice feature

There were difficulties in the mobile apps to have it run smoothly. Half the time the household was not inputted and adding a household via mobile while in the field was not easy.