About Survio

Survio is an online solution designed to help businesses create customizable surveys using in-built templates with various content, layout and style types. It enables employees to distribute surveys and capture results in various formats in real-time.

The application lets administrators gain insights into customer requirements, assess employee performances and analyze market trends by collecting user responses. Features of Survio include customer feedback, data export, white labeling, customizable footer content, reporting and more. Additionally, it allows professionals to generate shareable links to engage with the target audience through emails or social media platforms.

Survio comes with an application programming inte...


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341 Reviews of Survio

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Showing 1 - 20 of 341 results

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May 2021

Alexander from UPTC

Verified Reviewer

Company Size: 1 employee

Industry: Civil Engineering

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

May 2021

Facilidades tecnologicas

Estuve revisando varios proveedores de encuestas digitales, la verdad esta me llamo mucho la atención y es muy intuitiva para hacer la encuesta. Además su aspecto es más agradable para mi a comparación de otros.

Pros

Les he realizado varias consultas y contestan muy rápido. Me gusta la interfaz y como se ve. pero pienso que deberían hacer la encuesta completa (con todas las funciones) con el fin de poder ver el potencial de la misma y así poder tomar la decision de pagar el Premium.

Cons

No permite crear diferentes respuestas para una misma pregunta (de manera aleatoria), sin tener que estar unida a alguna otra pregunta, lo cual se me dificulto ya que mi encuesta era de preferencias declaradas.

Response from Survio

Replied June 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

December 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

December 2020

Survio review

My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys

Pros

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

Cons

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Reasons for Choosing Survio

At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio

Response from Survio

Replied January 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

May 2021

Ariadna from Toysline

Company Size: 2-10 employees

Industry: Wholesale

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

May 2021

Survio is the perfect platform for creating surveys.

Excellent experience. Easy to use.

Pros

The design possibilities it offers. It enables you to create a captivating survey.

Cons

The fact that I have to pay to use some of the functionalities.

Reasons for Choosing Survio

Because the design is better. You can personalize it more.

Reasons for Switching to Survio

The design possibilities.

Response from Survio

Replied June 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

April 2021

Hélène from PYX4

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Functionality

1.0

April 2021

Un logiciel qui ne tiens pas ses promesses

Mauvaise. Je ne recommande pas.

Pros

Mon expérience est telle que je ne sais plus quoi dire de positif sur Survio

Cons

Problème de responsive (pas adapter au téléphone ...) les images on un concourt qui ne s'enlèvent pas quand on a un fon transparent, difficulté de comprendre quelle fonctionnalité on à le droit, titre qui ne se centre pas si on n'utilise pas de logo... résultat : une preview qui ne ressemble plus à notre plan de travail. Impossible de faire une graduation sans l'option des "points" à utiliser (pour ça il faut payer encore plus). Pour avoir un rendu qui est lent, non responsive, et cher.

Reasons for Choosing Survio

Formule la moins cher de départ et bonne recommandation

Reasons for Switching to Survio

Je pensais qu'en payant une solution professionnelle, recommandée par capterra je gagnerais forcément au change, par rapport à une solution gratuite de google ... la réalité montre qu'il faut se méfier des retours sur certains sites. Pour prouver ma bonne fois voici ma référence cleverbridge chez survio : 271147754

Response from Survio

Replied May 2021

Hello, Thanks for your feedback, we would like to contact you from our support email to see how can we solve your problem. We would like to know what was the issue with your results so we can help you with that. Please write us to: support@survio.com and we will take care of you. Looking forward to hearing from you soon! Kind regards,

June 2021

stacey from Cumbria University

Company Size: 1 employee

Industry: Printing

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Easy to use

Easy to use, customer service was excellent and came back to me promptly with any questions i had. Would definately recommend to friends and colleagues!

Pros

It was extremely easy to use. Navigation tools were fantastic, and the layout of the statistical analysis was excellent!

Cons

The fact it isn't clear about the additional costs when wanting extra information. By the time i had submitted and sent my review i realised you had to pay for statistical analysis. This shouldn't be advertised as "free" because it isn't. Probably 90% of people do questionnaires for a statistical analysis.

Reasons for Switching to Survio

Easier to use.

Response from Survio

Replied June 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

August 2020

Stefanie from Heritage St. Norbert

Company Size: 11-50 employees

Industry: Museums and Institutions

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2020

Simple, Easy, Quick

Pros

Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored for your and your company's purpose.

Cons

Wish you could label the pages when creating a survey, it would save a lot of time. Would also like to be able to change question type (i. e. single choice to multiple choice) without having to create a new question from scratch.

Reasons for Choosing Survio

Survio is simple to use, has a great assortment of question types, allows for easy survey distribution, okay analysis of results, and has skip logic (important feature for my research) all at an affordable price (Personal Plan).

Response from Survio

Replied October 2020

Thank you for your review Stefanie, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

December 2020

Filip from Warsaw University of Technology Business School

Company Size: 11-50 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Interesting tool for School and Universities

We were looking for a tool where students can quickly write an anonymous opinion about his lecturer. The first impression with the trial version convinced us to decide to buy a premium edition.

Pros

Easy to use Nice appearance Available in Polish language Convenient to fill evaluation on a smartphone

Cons

Test version does not allow for this test all functions e.g. export to excel file

Reasons for Choosing Survio

Better price than alternatives products.

Reasons for Switching to Survio

Outdated appearance and Google Domain is blocked in such companies.

Response from Survio

Replied January 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

February 2020

Michal from Jessnius faculty of Medicine in Martin, Comenius university in Bratislava

Company Size: 501-1,000 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Functionality

5.0

February 2020

We are using Survio at univesity

We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.

Pros

Free version of Survio provides enough functions for creation of simply questionnaire.

Cons

There is nothing to do not like about this software.

Reasons for Choosing Survio

because it is Czech made application

Reasons for Switching to Survio

Survio povides more functions, much pretty backround

Response from Survio

Replied May 2020

Thank you for your review Michal, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

April 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2020

Easy and intuitive tool to conduct an online survey

Pros

It is easier and more intuitiva than oher similar product. I have been impressed because in few steps I have been able to customize my questionnare.

Cons

Nothing of important until now. I would like to change the size of the font.

Reasons for Choosing Survio

I found it more intuitive and more more advantageous in the quality / price ratio.

Response from Survio

Replied May 2020

Thank you for your review, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

November 2020

Ondřej from Kino Varsava z.s.

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2020

Survio for non-profit organizations - art cinema

Our team in Kino Varsava z.s. has experience with Survio free version from several non-profits organizations and other projects. We want to use the bussiness version now for our project "Let´s go to Cinema", that allows great logic rules structure, branding and PDF, PPTx, DOCx exports.

Pros

Free version of Survio, we have experience with, provides enough functions for making simply questionnaires, for non-profit sector great point to start with. It is very intuitive and easy to use. We like the user friendly design and easy integration.

Cons

Nothing, maybe that the logic rules structure is not in the free version of Survio.

Reasons for Choosing Survio

Survio has better easy to use design and multilingual options.

Response from Survio

Replied January 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

November 2020

Jana from University of Economics, Prague

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

November 2020

Survio as an easy (even unpdaid) tool to create and manage surveys

I like using Survio, it has so far all the features that I need.

Pros

Easy creation of the questionnaire, ability to use some of the presets. Easy to navigate when creating the survey and its questions. Possibility to choose different types of questions. Possibility to write the title page, divide the questions into different sheets which makes it more organized. Easy to share the link of the survey with others. Possibility to set the language which is very helpful if you need to create a survey for an audience from abroad. You can choose from different background types so the survey can be comfortable for any audience. Easy way how to interpret the results of the survey - in the unpaid version there is no possibility to download the data into any format, you can preview them only as an image. But in the paid version you can also download the data as PDF, Excel, CSV file and much more which makes it very easy for managing large sets of data. You can also choose from different types of interpreting the data, such as which kind of graph you would like to use, which set of colors and you can also leave or delete the numbers in the graph.

Cons

The limited capacity of responses (in the unpaid version you can get only 100 responses) and also limited tools. In the unpaid version, it´s not possible to download the data set in any way, you can only preview it as an image (but again it doesn´t even allow to download the image, so you can only do a screenshot). It would be great to download the image at least. Also, as a university student, I would highly appreciate if there would be some kind of partnership between universities and the Survio company in order to receive a student discount given to the fact that students use this tool very often and therefore they also spread awareness of this company and its services.

Response from Survio

Replied January 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

November 2019

Tamara from Fachhochschule Graubünden

Company Size: 51-200 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

School Survey with Survio

Our survey on Survio enabled us to do the Needfinding for a school project very quickly and easily.

Pros

With Survio, we were able to conduct a survey of over 100 people for our studies. Creating the survey was child's play. Even during the period when the survey was running, everything worked without any problems.

Cons

We needed a chargeable upgrade for the desired evaluation display. Until then, we were not aware of this, which was a bit annoying. Therefore I subtract a star here. For it I was then again very content with the service. On the inquiry, whether we get a reduction on the subscription costs (since we are all poor students ;) ), Survio met equal with 20% Discount. I think it's really great!

Response from Survio

Replied November 2019

Dear Tamara, Thank you very much for your evaluation. We are glad that you are satisfied with our tool. You can compare all the features and limits of all our plans here: https://www.survio.com/en/survey-tool-features-comparison Please do not hesitate to contact us at support@survio.com if you need help or you need to clarify anything. I wish you good luck with your surveys and at your school. Your survio Team

November 2019

Maria from Politechnika Krakowska, Biblioteka

Company Size: 1,001-5,000 employees

Industry: Libraries

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2019

Survio

Pros

The Library of Cracow University of Technology has been using Survio (Elite version) for one year. Based on the experience gained during several user satisfaction surveys, we conclude that Survio is easy and intuitive to be used. An institution carrying out the surveys has at its disposal a large selection of survey templates and types of questions. The surveys look very professional. Analysis of results is available in various formats, which allows for further work on them in other programs designed for data analysis. Technical support and customer service is carried out professionally, efficiently and on time. We are pleased to announce that Survio has met our expectations and we recommend it as an effective tool for carrying smart surveys.

Cons

One of the drawbacks of Survio is that it is not possible to edit the size of columns in question types and it is not possible to change the font size.

Response from Survio

Replied January 2020

Dear Maria, Thank you very much for your evaluation. We are glad you were satisfied with Survio, and it meets your needs. We are preparing a new version of Survio with improved features, faster, and more sexy, so stay tuned! :-) Good luck with your surveys! Your Survio Team

January 2020

elise from ISFSC

Company Size: 1 employee

Industry: Individual & Family Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

5.0

Functionality

4.0

January 2020

Avis en français

j'ai par mégarde informé la mauvaise adresse mail lors de mon inscription, le lendemain je n'arrivais plus à me connecter. Heureusement le site a un service d'aide en ligne très efficace, en discutant par mail avec une Francophone, mon problème fut résolu en 4 mails et 25 minutes

Pros

Le site a une très belle esthétique, il est bien traduit en Français et en Néerlandais ce qui rend son utilisation simple

Cons

Malheureusement le sondage ne peut récupérer que 100 résultats en version Free, cela est fort peu et payer 25€ pour 1 mois me semble fort cher payé pour atteindre les 1000 résultats. Heureusement si on ne prend pas de compte premium avant de lancer le sondage, les résultats dépassant les 100 réponses ne sont pas perdus, ils restent consultables après payement de la version premium

Response from Survio

Replied January 2020

Thank you for your comments Elise, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

November 2017

Natalia from INIBIOMA-Universidad Nacional del Comahue

Company Size: 2-10 employees

Industry: Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2017

I started using Survio to study the problem of conservation of birds that collide with windows.

This software will allow me to obtain information on how important is the problem of birds that collide with windows for bird conservation in Argentina. The survey will be disseminated at universities across the country for the purpose of obtaining valuable information. The data will be analysed and subsequently published in a scientific journal. The survey will have a national scope and I will be able to collect data that would otherwise be very difficult.

Pros

Survio allows me to obtain data for my research studies. What I like best is the ease of creating a survey and the amount of choice of question types it offers. Before I decided to use Survio I searched many other sites but Survio seemed to me the most suitable for my interests. The free option offers more services than other survey pages. Another very valuable thing is the possibility of discarding some answers that I will not include in the final results. It's really a very easy tool to use!

Cons

I would like the free option to allow you to place a logo (in this case the university) and download the data in XLS format.

Response from Survio

Replied November 2017

Hi Natalia, I love your feedback. You made my day :) really. If you ever need any help, just get in touch with us. Anytime. Have a nice day Ondrej (Survio team)

November 2017

Albert Jan from PThU

Company Size: 1 employee

Industry: Religious Institutions

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

November 2017

Very convenient and easy to use

Do a good research for my study in a very easy way. Survio helps with conducting a survey and offers useful tools for analyzing the results.

Pros

A very useful website to quickly put together a nice survey. Through a simple link or even a QR code you can invite respondents to participate. After respondents have submitted their answers, Survio has very nice and useful tools to analyze the results. You can easily apply your own filters to generate even more specific results.

Cons

It is only a pity that the possibilities (eg to export results) in the free version are rather limited. The premium services are not cheap and can only be purchased annually.

Response from Survio

Replied November 2017

Hi Albert, we really appreciate your review. It is long and nicely written. As we try to explain value of Survio - our competitors do not have reports and exports we have, or they are more expensive. We are working on new updates to bring you higher value. By the end of the year there is going to be a big update you will love. I am sure! Have a nice day Ondrej (Survio team)

September 2020

Milada from Charles University, Faculty of humanities

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

Friendly environment for questionnaire preparation

Survio offers the necessary features and allows basic interviewing. Very good for introductory also for advanced projects.

Pros

The best feature is the variety of question types and a very friendly environment for questionnaire preparation.

Cons

The not very nice features are: 1. very narrow appearance of the questionnaire on the screen, so the question and options for answers are many times divided into many rows 2. The limit for the length of the wording of the question is very low for social science research, esp. for psychologists.

Reasons for Choosing Survio

Nice combination of price and features, very good price plan for one year license.

Response from Survio

Replied October 2020

Thank you for your review Milada, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

April 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Survio - get feedback by yourself

Good alternative Survey application with some cool features and good UI.

Pros

As a medical graduate, I have so many experiences with all kinds of public surveys. The UI of Survio is very convenient and easy to use. We can easily edit and add all types of questions within a second and easily narrate all the things with an attractive UI. The response rate of "Survio" is high when compared to the market available alternative survey applications because of the compactness of Survio.

Cons

I can't find any cons inside the Survio. But the limitations of unpaid versions are disgusting. Only data preview available for unpaid version and at least they need to derestrict these limitations to serve students and attract more users.

Response from Survio

Replied May 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio

November 2020

Jane from Perm State University

Company Size: 51-200 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

November 2020

Good app

Marketing research Using in education of students Collected feedback

Pros

I like most interface and simple reporting

Cons

I like least Price in rubbles and there are not som options

Reasons for Switching to Survio

Problem with data

Response from Survio

Replied January 2021

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

February 2021

Eliza from Newcastle University

Company Size: 1 employee

Industry: E-Learning

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

February 2021

Easy to use

Pros

It is easy to use and the interface of the website is clear.

Cons

None. Most of the things are goods in this price

Reasons for Switching to Survio

Too expensive for student

Response from Survio

Replied March 2021

Hello, thank you for your evaluation of Survio. It is highly appreciated. Kind regards, Survio