All Prisync Reviews
1-25 of 128 Reviews
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Katy
Verified reviewer
Retail, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Trusted competitor price tracker
We are able to keep on top of and be aware of our price positioning within the market and adjust accordingly so that we are always better priced or in line. This saves time scrawling the internet manually and means that we can just log in to one portal and see a summary of our price positioning at any given time.
PROSIt is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products.
CONSUnable to remove out of stock products at the moment without doing it manually.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Very easy to use. Being able to have data every day took us to have better business decisions .
easy to use and being able to have data every day took us to have better business decisions.
PROSVery easy to use and easy to compare competitor pricing. Being able to have data every day took us to have better business decisions.
CONSThere is no alerts information in prisync tools for broken URL. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.
Effie
Computer Hardware, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2021
Easy to use but time-consuming to set up
It's an useful tool if we only want to monitor certain websites.
PROSEasy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison
CONSSet-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
we can able to trace more than 1,5Kproducts daily basis which is impossible to make manually
Excellent customer service , easy to setup&use , we can able to trace more than 1,500 products daily basis , it gives ability to compare againts to competitors, and more important than this gives us to increase our profibility between 5-9 % more
CONSWe are selling fresh foods and package size sometimes different in competitors , there is no tool to adjusts units to make accurate trace
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2018
Easy, convenience and easy to use for price comparison.
Prisync API is very usefule, we can extact the data and do automation in-house. The dashboard and report are very helpful and insightful.
CONSThe pricing plans are a bit costly, and it is not working on some of the website. Also sometime the price update part is just gets slow.
Denise
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
A pricing tool that works
I am very happy with my experience. The customer service is quick and kind. The tool works and makes the pricing part of my job a lot easier. The freedom with which you can add as many links as you like to your products. It is also a system that works visually so you can see at a glance when you are cheaper or more expensive.
PROSThat I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.
CONSThere are some features I would like to see in the future. Those are more nice to have than anything though.
Aviva
Verified reviewer
Wholesale, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
We have used Prisync for 2 years and I can say that this tool is very useful to track our competitor
It’s possible to reach price history You can get daily reports for links you are looking for Excellent customer service Easy to setup and use Track pricing and stock
CONSWe have not found any for the moment, and we already use it for mor more than 2 years.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Great value for money
We wanted to keep a good overview of market prices in our segment. With Prisync we do exactly that. Their support team is incredible. Very happy customer.
PROSWe have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.
CONSto change items in bulk is not easy. We require the assistance of the helpdesk which was fine.
Mark
Verified reviewer
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
An essential tool for eCommerce
PriSync has enabled us to increase profitability by increasing pricing on underperforming products. Conversely it has enabled us to reduce some pricing to sell some products that had never before sold.
PROSGreat Product. Ease of use. Excellent value for money!
CONSThere is really nothing that we don't like about PriSync.
Stéphane
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great software
Easy to configured. Good report everyday to helps us stay on top
CONSThe import feature should be easier to setup.
Vinh
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2019
Prisync Review
The support team is knowlegable and helpful. The app has potential but a few more simple function or searchs should help the user to manage it better as link get broken everyday in our industry (camera) Thank you
PROSThe app is very easy to use the can be overview quite easily
CONS- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good. - No report to tell me which links are broken or not returning result - Still occasionally give me wrong prices. Though once report, it get fix quickly - I often get issue where i can't change the name of a product.
Onur
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2016
A look beyond the horizon
We are an online tyre expert, competing in a market that has very similar characteristics to a commodity market. We have been using Prisync since August 2014 to monitor market prices, which have enabled us to come up with a dynamic pricing model, where we always match the price level of our competitors. Using Prisync feels like working with a sales team of 5. It is a very efficient solution if you have market oriented pricing strategy.
PROSGreat team, very responsive, focused on customer success
CONSProduct matching can always be improved a bit more.
Erika
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Excellent pricing tool
It helps us also in tracking list prices of all the catalogue of our greatest competitor, in a really fast way.
PROSPrisync is really easy to use. Moreover, customer service is very fast and nice. You can get competitors prices in a few hours and be told with a daily report of any changes.
CONSYou need any single url of your competitors products.
Andrew
Food & Beverages
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Very positive experience, VERY useful too, pays for itself if you use it enough, Amazing team
Already submitted review.
PROS-Easy to use -Excellent Team -Pays for itself -Very Powerful *Track pricing and STOCK on multiple sites for multiple SKUs at a high value affordable cost. *Track your competitors, see what they are out of, see if they change prices. *Track your wholesalers, see if they are out of stock, see if they are selling below MAP.
CONSThese are more cautious than Cons: The price is good IF you have time to use it. If you have inactive periods due to any reason, it's more sensitive than for other types of apps (not competing apps, just other types). Also, you'll want to take some time to get your data-import ready BEFORE you start using the software in earnest (so during the trial). Get someone to help you make the import and get it right, so you don't waste valuable time.
Sven
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
a great tool, easy to use, ...
it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats. short line with the customer support
CONSextra conditions to define your smart price would be great
Vinai
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
The app is very easy to use and support is very helpful if needed
It makes it easy to track my competitors and also reduce to time taken to note any price changes.
PROSGreat insight into your competition. Tracks price changes and Out of stock The app lets you enter the cost of goods, so it is easy to work out if your products are profitable.
CONSWould love them to provide a calculator for the mark up on your item. As you have the ability to put in cost of goods
Paul
Industrial Automation, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Fantastic product that grows with our business
Great price tracking, easy to use, scales well.
PROSExtremely easy to use, Helpful daily updates deliver the information we need at a glance Filters make it simple to get down into the granular detail by category/brand/competitor Fantastic service, particularly when running large imports and updates Easy to upgrade the plan when you need more tracking
cathy
Music, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Prisync review
very positive
PROSI like the daily ease of use of this product
CONSI would prefer a weekly summary report than a daily report
Reason for choosing Prisync
ease of use, number of products, support
mhaz
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Playing a big part to our business
Good in tracking competitor's price movement. App easy to use, friendly customer service.
CONSManual search and adding competitor's URL.
Robin
Consumer Goods, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
Simple solution with great customer service.
Price comparison, stock level information
PROSThe software/service itself is very easy to use and we have had several people working with it without any training at all. Our favorite thing about the service has been the level of customer service we have recieved from from Prisync when there have been questions or issues. Phenomenal!
CONSSomewhat limited in functions sometimes, but new functions being added all the time and they have a really competitive price.
Kurt
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
User friendly product, perfectly designed.
- I love how efficient the product is, more importantly how much it makes our lives much easier. - How easy it is to add new competitors
CONS- That it takes a while before updating the links added. - I would appreciate the option to refresh
Oana
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Prisync is a very easy to use price monitoring tool that does the job it promises to do.
- the fact that is very easy to use, very good user experience - the possibility of batch uploading products - the customer service is impressive, everyone is very helpful
CONS- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account. - the fact that price history is shown just for the previous 30 days
Anthony
Retail, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Prisync Reviews
It is great to have such a readily available business solution for retails companies like us to get informed of the trending pricing for various products and make adequate price adjustment in a timely response.
CONSIt would be great if Prisync could upgrade the solution to automatically update the product list with respective website URL wherever new items/products are uploaded on the running ecommerce website.
Michael
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Works good - good functionality and daily emails with price changes is nice.
I use the daily emails with prices changes the most. Makes it easy to see competitors price changes and act when prices drop or other companies have campaigns/products on sale.
CONSOnly con i have is that the page is a tad slow - in our region at least. Page loads slow which should be fixed. but it's doable
Paul
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Very usefull, it helped with the organizing of price related information about our competitors.
It's easy to use and it has intuitive functions. It didn't take us long to upload about 800 products either automaticaly using the Batch Import button or one by one. If we had a problem they were very quick to respond, they are allways very helpful.
CONSWell, some of the urls don't allways turn up a result so you have to check it again and report it. But I guess this is from the way some websites protect themselves from price grabbing.