All Secret Server Password Manager Reviews

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Tim

Verified reviewer

Utilities, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

PAM

Thycotic has made managing service accounts and admin account so much easier. I can reset passwords in seconds. I can audit activity in who is using these accounts.

PROS

The importing of the account is simple and I like the history of the password. I can roll back the password in seconds. And importing different domain account works.

CONS

The training could be updated to match the new GUI interface and be interactive. It's very dry and while the videos are short, they seem longer due to no interactive learning.

Adam

Law Practice, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Revolutionizes the way you think about privileged access

With that many serevrs and systems owned, and with Secret Server capabilities, this allow to stop worrying about dependencies and password lifecycle management. It does the job - and lets you to get in when you need it.

PROS

We started by looking for a replacement product to password vault that we used as a team; we hoped to find a product that would provide more flexibility, universal access, auditing and role-based access. With Thycotic Secret Server we have found a comprehensive, all-in one system to maintain, provide, rotate and synchronize passwords across our versatile set of resources. It sports a great integration support with browsers and a tailored integrated putty (no more remote management solutions needed!) and provides a lot of flexibility including APIs that made our CI/CD pipelines happy. Oh, and a nice mobile app, too.

CONS

It has a remarkable learning curve, and also still not all integrations are available (eg cannot update passwords stored in config files or registry).

Reason for choosing Secret Server Password Manager

Most mature product at a competitive pricing.

Reasons for switching to Secret Server Password Manager

Required more capabilities

Paul

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Passwords made easy

PROS

This is the most convenient way to manage passwords in a busy office that requires multiple logins.

CONS

The software goes down from time to time.

Anonymous

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2018

Gets the job done.

PROS

This software is pretty straight forward and without frills. It gets the job done and doesn't get too much in the way with flashy or over the top functionality.

CONS

I wish they could keep the unnecessary functions down but give the interface a face lift. It's straight out of windows 95.

Matthew

Law Enforcement, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2022

Fully Featured Enterprise Password Manager

In summary a very solid option for enterprise level password management. Lots of great features and no major complaints.

PROS

The UI is very clean and easy to navigate. Very professional with functions laid out in a very intuitive way. We also like the ability to create a series of folders and subfolders to organize everything in a logical and customizable way. We just imported everything from our old password manager and that was a very easy process. Overall, it's a very solid option.

CONS

My only complaint is that back before Delinea bought out Thycotic there use to be a very obvious "Favorites" button but now I can't seem to find it but not a huge deal. It's easy to just navigate to the information that we need. Also it's somewhat pricey so make sure it's worth your dollars.

Reasons for switching to Secret Server Password Manager

More modern and secure option.

Shaun

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2023

Top tier at what it does

Positive in both implementations I've been a part of, great at what it does if that's what you're looking for but less so if you need to stretch it beyond its niche.

PROS

Ease of setup and use was the biggest pro for use. I've implemented this twice now in two different organizations and both time was able to design and implement a structure that offer better security and accessiblity in a couple of days, than previous systems and teams had accomplished in far longer.

CONS

While it does everything you'd probably want, there are definately somethings it does better than others. It's great to managing passwords, less so for documentation.

Yannick

Information Technology and Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Very secure and useful tool

We're using this tool for 4 years now in the business and are very happy with the possibilities of the tool. It's easy to manage and get reports based on activity which is very useful. It seamlessly integrates with AD for SSO authentication and 2-factor authentication is possible as well. A nice feature to have would be a captcha or SMS message for 2-factor authentication, but this has not been implemented (yet?).

PROS

- Lots of possibilities and integrations - Reporting and monitoring - Password heartbeat - Mobile app (with possibility to download a local copy of the secrets)

CONS

- Currently, 2-factor authentication relies on external parties for which a subscription is needed. It would be nice if they could offer free methods as well (captcha, mail, ...) - There used to be a Java-based application to get a local copy of the secrets in a computer, but they replaced it with a Chrome add-on which is pretty slow and easy to manage.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2018

Full-Featured Password Management Solution; Relatively Easy To Use

Secret Server provides a great way for us to store, manage, and provide access to passwords within our organization. Passwords stored range anywhere from company social accounts to AD service accounts used by IT/Engineering teams. I like that the software can be integrated into AD in order to manage access by group. It's also nice that the super admin cannot view all passwords in the software: they have the ability to add/remove users, but the access to the passwords themselves are separately managed.

PROS

I think the AD integration is the most important feature for us. It allows us to use our AD credentials when logging so we don't have to remember a separate set of credentials to get to all of our other credentials. It also allows for AD group management of access to our specific password folders within Secret Server.

CONS

We don't fully utilize all of the extended features, so the cost of the product is becoming a bit steep for us. We were able to negotiate good pricing when we had more users utilizing the software, but now that our team is much smaller now, our licensing is set to go up. That being said, the licensing cost is the worst part for our company as it is set to double at our upcoming renewal.

User Profile

Matthew

Verified reviewer

Computer & Network Security, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

One password portal to rule them all

PROS

Secret server is the best password site to be used between users. With the ability to sort clients, types of secrets, generate passwords, link directly to logins, copy and paste passwords, and obfuscation of passwords, the list honestly goes on. You can be scheduled to be notified if someone accesses a certain password, or if someone needs to get a password they don’t normally have access to. There is a free version that I use at home to store all my passwords so that my wife has access, should she need them.

CONS

The ability to make custom secrets is severely missed.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Easy to user interface - Secure storage for passwords

PROS

This ease of use for this software is great. We deployed it into our environment and users of all technical abilities have been able to utilize it. The ability to share secure passwords across teams is a handy feature as well. As admins, we share admin passwords for our Xerox machines, or other admin passwords that are needed throughout our daily work that need to be securely stored. There is also a feature to create complex passwords, which provides auto-generated passwords that can be as complex as you want.

Jordan

Information Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2022

Great password management app with extra features!

As my team and I are managing several type of servers / applications we use Secret Server to share passwords of these environments. In Secret Server, we can create folder and manage access right to specific folders. So specific passwords can be shared and not all passwords.

PROS

Secret Server has been implemented since several years, and I particularly like several features: - the launcher (it allows us to start a linux SSH console without filling credentials) - security information (if password has been compromised, last change, etc) - password generator complexity

CONS

I am missing 2 features for Secret Server Password Manager. I would appreciate a better integration with browser and I would like to be able to store personal passwords as well.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed December 2018

Enterprise Password Management

Coming from previous password solutions like KeePass make this an attractive product although it is expensive it offers many security minded features but like many products, its strength lies in the hands organizational or departmental leadership. For passwords that must be group shared, the tool is useful.

PROS

Functional password manager with features that allow users to share and update passwords without risking the compromise of authentication information. Allows for auditing and history to ensure that trust is maintained.

CONS

Too easy for someone to use master admin and access information that is not needed. Organizational policies and manager preferences can make this tool difficult to trust by users. Browser interface can be clunky and difficult to navigate. If you have multiple groups using the product, extra thought needs to be given to how data will be shared and organized.

Ian

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Amazing Password Storage Tool

Overall, Thycotic's Secret Server is a solid product, and one I would definitely recommend that anyone in the market for a password management tool at least take a look at for consideration.

PROS

This tool is very easy to use and has a Chrome Extension that makes it even more amazing. I really like the password generation tool, as well. You can setup templates and integrate with AD to determine who is allowed to view which groups of secrets based on their OU.

CONS

While I do like this product better than other password management tools I have used, it is certainly not the cheapest option out there. Also, there is no readily available warnings for when you are about to hit your licensing limits for number of secrets stored.

Jessica

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Awesome journal to keep all your passwords

PROS

I like that it saves & remembers all your passwords. It can also help create passwords too. Very easy to use!

CONS

Even though this program keeps a log off all your passwords, Ive always said, that it would be nice if you could use 1 password for everything.

User Profile

Andrew

Verified reviewer

Food Production, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Easy to use full featured password manager

PROS

It is easy to use and allows us to store and share all types of passwords.

CONS

More customization of the random password generator

User Profile

Dan

Verified reviewer

Sports, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2018

The best way to keep your network secure, with regularly changing passwords

It's a reassuring to know that our systems and software is safe with this software managing password changes,

PROS

It allows us to be able to maintain security at the highest level by regularly changing passwords to our most important networks

CONS

There is not much to dislike, the software allows us plenty of flexibility and opportunity to have our say in password security

Anonymous

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2018

I use this to store some passwords and other critical information.

Safe and secure storage of sensitive information. That is the main benefit.

PROS

I like the ease of use for this. It works quite well for being able to store information in a secure location and to be able to retrieve it quickly and easily

CONS

Honestly, the pronunciation. Every time I say it, it sounds like I have a lisp. This is partially in jest but even talking to someone about it makes it sounds silly. Go on, try it. Thycotic secret server, see what I mean?

John

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2010

Our Admin team uses Secret Server

Simple system to manage all our shared accounts. Couldn't live without it.

PROS

Simple install. Easy to use interface. These guys have thought of everything - the system is clearly based on feedback over the years and it shows. Request approval for access, templating, automatic password changes on the network, AD integration, even finding where our service accounts are used.

CONS

I wish it supported more password change platforms - currently it supports AD, Windows, SQL, oracle,, and *NIX. I wish it also handled network devices for auto password changing ... hopefully soon.

Vendor Response

Yes - we will definitely be adding support for additional password platforms in the future. 7.0 will ship with Sybase support and MySQL support is coming soon. Also Cisco device support should be soon after.

Replied January 2010

Daniel

Retail, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Just what the Dr ordered

We use both the on-premise and cloud Secret Server product to manage all of our passwords. It's one of the best and most secure products out there! There are advantages and disadvantages to both, but either one is an excellent product.

PROS

Highly secure. Easy to use interface. Reliable, consistent, and priced right.

CONS

They could probably work a bit on their integration with other environments. They do well with Linux/Unix, but not so well with browser passwords.

User Profile

Chris

Verified reviewer

Accounting, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

Best Identify manager I have used

PROS

Ease of use, Options for Cloud or on premise, additional identity management features when on premise. Shared passwords, OS independent. Neutralized, managed and secure, sharing of passwords based on roles.

CONS

The software takes allot of time to setup and configure for your needs, Creating templates, roles, etc. One setup the conversion of existing identity data can be tedious.

David

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed August 2012

Great Small Business Tool

I have no reservations about recommending this password manager. It's a huge time saver.

PROS

Extremely easy password management. Setting permissions for various users is easy (after learning how). I can view reports of what users have viewed when they leave the company. Support is responsive and they've even implemented one of my suggestions.

CONS

There were a few hiccups with permissions when setting up the software. A quickstart document could have helped me avoid those minor delays.

Anonymous

501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

When you want to keep your passwords safe.

Not easy to enforce use for users of other tools.

PROS

Easy and simple installation. Intuitive navigation.

CONS

Organizational measures and security policy can make this tool difficult to useby users.

Dan

Leisure, Travel & Tourism, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2021

Straightforward password management repository with nice templating

Good password management tool with features you would expect

PROS

Appreciate the template driven password management to ensure the salient details for each password are captured.

CONS

A custom template function would make it more flexible.

Showing 1 - 23 of 23 Reviews