About Synoptive

Synoptive is a cloud-based configuration solution that can be used to configure, visualize, and price complex products. It offers various applications that can help businesses manage rule-based configuration, visual product customization, product bundling, guided selling, plus more. Synoptive is accessible from mobile devices and integrates with existing e-commerce platforms and ERPs.

Synoptive allows specified product configurators to be customized based on target audiences. This solution includes features to help businesses increase conversions including targeted recommendations, cross-selling, up-selling, plus more. Additional functionalities include custom interfaces, A/B testing, and user engagement analytics. 

Pricing for Synoptiv...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Synoptive

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 10 of 10 results

Do you use this product?Write a review

July 2018

Jodie from 5 Star Equine Products & Suppies, Inc.

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

Synoptive has been very easy to work with! We are pleased with the development.

Pros

The end user experience is excellent. The customer support is outstanding. We have a very complex, custom product, and Synoptive simplified the experience for both the customer and our sales team.

Cons

It takes a fair amount of upfront tech knowledge to maintain, however Synoptive is very supportive and provides assistance any time it is needed.

March 2020

LANE from Richardson Sports

Company Size: 201-500 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Great Product, Better Service

The Synoptive builder is a great flexible tool to add to your website. But working with customer support team [SENSITIVE CONTENT HIDDEN] and the team was even better. Super responsive to all our request, changes, and challenges.

Pros

Gave us the flexibility to configure and reconfigure the software as needs/wants changed.

Cons

Learning curve if you are not tech savvy.

February 2020

Brianne from AIS

Company Size: 501-1,000 employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Online Stylist

Great work and value!

Pros

Easy to use and manage. [SENSITIVE CONTENT HIDDEN] was friendly and works fast! Appreciate the support and timing to get us up and running.

Cons

Nothing to date has been an issue for us. We continue to expand the tool.

January 2020

Joel from STX

Company Size: 51-200 employees

Industry: Sporting Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

STX & NIke Lacrosse Custom Builder Sites

They have been great to work with and [SENSITIVE CONTENT HIDDEN] is always responsive, open to discuss challenges and offer solutions that are logical and viable.

Pros

Ease of use and ability to customize to maximize the user experience for our customers.

Cons

Took longer than expected to setup and beta test, but that was mainly due to the short timeline that we had to get everything developed and functional.

October 2015

Garrett from United Carports LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Simple and Effective Solution for Online Product Customization

Synoptive worked with us every step of the way to build a product configurator that gave our customers the ability to choose and customize their product to their preference. This makes customers feel empowered and helped increase sales revenue for our business. We always get compliments on how easy and straight forward this design feature is. Prior to working with Peter on our carport builder most of our sales were over the phone, even though we had products listed on our website through a basic cart. Once we launched our configurator our online total sales transitioned from 12% to 45% within the first month. Because of the work Peter did for us these sales are on top of our usual sales and with no manpower needed by our employees. I would highly recommend this service to anyone looking to increase sales on their website. We have been using Synoptive for 3 years now and will continue long into the future! Garrett Spates United Carports LLC

October 2015

Mike from BearBuggy.com

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Better than you could possibly imagine

This software was amazingly simple to jump into and if I had any questions or ideas on how to make my site more functional, Peter was very helpful and responsive to all requests. Above this, the back end software was already capable of doing everything I needed and more to create a very robust and dynamic product configurator. When we needed more functionality/custom development, everything was reasonable and, more importantly (to me), was fully functional by my required deadline. I had absolutely no trouble navigating the simple XML code used to modify my site quickly and painlessly, and with it being in XML, it was very easy to understand what was going on without much coding background. I would probably say the only downside would be that you need some type of coding knowledge as there's no simplified GUI to make it easier for people who only know how to or only want to point and click. Still very easy to use though.

March 2018

Christopher from Workrite Ergonomics

Company Size: 51-200 employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Synoptive gives our customers an easy way to configure our products.

Pros

Customers can generate a PDF quote after choosing from all of the options, they can also see all of the different color combinations.

September 2016

Christopher from SJC Drums

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2016

Great Experience and Customer Support

Synoptive was able to work with us to bring the concepts that we had for a configurator to life. Peter was flexible as the scope of our project changed and helped to shape a product that would be easy for our customers to use. The customer support was flawless throughout the entire process and they have been incredibly responsive even after the product launch.

October 2015

Mike from Fairway Holdings

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Outstanding product and service!

Synoptive is a great company to work with. They have helped us build a configurator for our business that we never thought possible. Their team is creative, responsive and wonderful to work with. Any time we had an issue, they were ready to help at a moment's notice. I give them my highest recommendation!

October 2015

Gabby from Best Ever Pads

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Amazing Customer Service

The customer service at Synoptive is on point. Fast response time, fast results, and quality results.