About Avaza


Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices and more. Avaza also integrates with third-party platforms to manage workflows. Avaza is an integrated cloud solution for professional services companies and is supported on tablets and mobile devices.

Users can run their entire client-focused business in Avaza, allowing them to run projects with support for resource management, project and task tracking, time and expense management, quoting, invoices and online payments. The platform offers online project collaboration with clients and allows users to drag and drop tasks and files as needed. Tasks can be viewed in list view, Kanban boards or on Gantt charts.

Avaza offers time and expense tracking, as well as online payments directly from invoices. Users can generate reports on metrics such as estimates by status, financial transactions, expenses by customer and more, in order to provide business insight.



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Supported Operating System(s):

Web browser (OS agnostic)

231 Reviews of Avaza

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(151)

4 stars

(67)

3 stars

(12)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 231 reviews

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June 2018

Miguel from MiAGon LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Delivering Client Projects Is Easy With Avaza

Avaza is not overly complex, so it cannot accommodate really heavy projects with large teams or complexities. It does, though, provide amazing results for teams with a more direct approach to project delivery. I was able to implement its use in a software development firm that specialized in cloud applications. Specializing in Microsoft's online SharePoint environments, Avaza was the tool of choice to manage projects dealing with migrations and customization of such sites. It did include large projects and small ones, and managed time tracking for billing, as these were on an hourly basis. The features were just right. But because there was no custom coding and developing for which unit testing or QA department involvement, Avaza worked extremely well for them.

Pros

Avaza has all the core functionality that lets any business successfully manage and deliver client projects. It is not just for development projects. It can be used in a wide array of industries because of this basic general core of features.

For starters, Avaza manages contacts and distinguishes them between clients (external contacts) and team members. It uses this to connect projects to its clients and the resources that will be working on these projects. The roles for the contacts are manage in the contacts section as well, allowing the admin to connect just the right resources and the features they need.

Adding projects is fairly simple, as well. Create a new project and allocate the client to it. That is it. Then add the necessary tasks for the project, allocating team members from the contact list. You can even group into sections that can represent milestones, features, epics, or any description that fits your project or organizational business needs. Project views can also be customized. You can view projects in a Kanban styled board, as a Gantt chart or even as a list.

Team members track time against the tasks until completion and the process is quite simple and straightforward. Avaza also provides team scheduling and provides forecasting capabilities across one or more projects. You can also manage timesheets, expenses and recurring expenses for all the projects in Avaza.

Avaza offers the capabilities of providing your clients with quotes or estimates for projects, as well as managing invoicing, recurring invoices, credit notes and payments. And you can track all the work via an extensive library of reports.

Cons

Avaza is not a feature rich product for large enterprises or large projects with large teams, as these must track defects, reworks, testing and a host of other tasks that often have dependencies upon others. This is something Avaza does not manage and trying to track this level of effort is not something that can be done. So, this is definitely for smaller organizations or teams with basic projects.

April 2018

Jitendra from Redflix Media Pvt Ltd [PowerPoint Geek]

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

We as a startup company were looking for 360 degree solution.

Our startup company PowerPoint Geek. We started using this software from day 1. In between we tried another software and our customers were not happy. The reason was they were not able to pay from other software. Our customer asked to send invoice from Avaza only. As they find it very easy to make payment online from the direct invoice web version link.

Pros

We found Avaza from google. First we tried a free trial and after that we subscribe for premium. We send customer estimates and invoices from Avaza. Also, whenever someone approves or disapprove estimates is done directly from the online web version of estimates. When we send customer a invoice, he can directly make paypal payment from the web version and it get updated directly to our dashboard. Now we have started using projects to assign task to our designer and that also work great. Live support are quick to reply.

PowerPoint Geek are permanent member of this software and we are quite comfortable in using this software.

Cons

No Cons. Really good online software. We have tried many other and found this to be the best. So no cons at all.

March 2019

Gemma from GEM Design Studio

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2019

Avaza has changed my business and alongside that... life!

The best thing about Avaza is it solves so many problems in one easy to use program that can be accessed from anywhere. Couple this with a Dropbox account and you can access everything you could possibly need from anywhere with an internet connection. They even have a handy app version for your phone and iPad. Currently my whole sales and design process from start to finish runs from Avaza - estimate, management, invoice, payment and follow ups. My life is easier and I am more productive.

Pros

Project management has become a dream. It is so simple and easy to create and schedule tasks. I can work at a fixed rate or with timesheets easily. Clients can view beautiful estimates and invoices in PDF format or online. The 'pay online' feature is great as it makes it so much easier to get paid - which means less time chasing up invoices!

Cons

I wish Avaza was easier to use in the first instance. After spending some time getting my head round it I have realised it is perfect for what I need but in the beginning I was missing out on some really useful tools as I didn't know about them or didn't know how to use them. Although it is worth mentioning that Avaza's support team are extremely friendly and helpful whenever you have a question. Stick with it, ask the questions and you won't look back.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great Billing System for Professional Services

Great product at a reasonable price. Can help a small company be professional and appear big.

Pros

1) Professional Invoicing- electronic or paper options and highly customizable.
2) Time Sheets - These are easy and flexible. Love the copy from prior week feature. Time sheet entry is based on projects I've set up with my clients. Tracks against my budget.
3) Reports - these are helpful to run several times a month to see how I'm performing to budget. I can save my favorites.
4) Customer Service - Staff is always available quickly when I need help.
5) Integrations - Integrates easily with email and PayPal.

Cons

I wish they had a simple workflow or training feature that explained how to initially setup: Inventory Items, Projects, Sections, Tasks and Categories and then explained how they related to invoices and time sheets. I figured it out, but it wasn't intuitive when I started.

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

I enjoy using this app for my team projects. It's one of those apps that makes you so productive!

I realy enjoy this app and the support is great. I guess I would just say that it's to bad it took me 6 hours to find it because if I would of found it first I would of saved 6 hours.

Pros

I wanted to share my positive experience getting started with Avaza.
I spent about 4-6 hours searching for a system that would enable my team to manage our internal and external projects of ppc ads and email marketing campaign projects. I played with many apps that were missing some of the features I was looking for. I finally came across Avaza and was so happy since it had exactly what I was looking for!

After getting excited about all the valuable features I was amazed to see that support was a top notch 5 star integral part of the service that is on-board 24/7. I was welcomed the minute I logged in followed by another rep. that answered kindly and professionally all my initial questions. I was so happy with the customer service and the wonderful product that I signed up immediately for the webinar that took place the following day. The webinar support agent was very kind and professional and gave me a one hour, one on one webinar answering all my questions and giving me great tips to get started. I see myself using Avaza for many years to come as well as recommending it to all my friends and associates.

Wishing all lots of productive and happy moments

August 2016

Anonymous

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Excellent, full of features and inexpensive.

I've been a web development contractor for 5 years. Software for project-planning, time-tracking, invoicing... believe me I've tried them all. Avaza has all of the above rolled into one software. The monthly subscription is pennies compared to what I was spending on multiple other softwares and the time it took to move information around.

Pros

Avaza is simple, clean, and intuitive. Time tracking is stolen straight from Harvest, time items are straight from project management tasks, and invoices are inherently customizable by populating from tracked time or manually entering expenses. There is also recurring invoicing and online payment links. The Avaza team is always rolling out some new features and honing the UI, plus email or ticket support has been at most an hour delay.

Cons

I used to have a small list of cons, but I sent them as ideas to the Avaza team and they actually built what I needed. Awesome.

September 2016

Leonda from Running Start Partners

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2016

Very User Friendly!

I was searching for a project management software and combed through several of them to see which one best fit my needs and landed on Avaza. It had everything I needed. The ability to create projects for my clients, send them invoices, upload documents, communicate with my clients on specific tasks and much more.

Pros

The best feature is that it is very user friendly, great user interface. I needed something that would be easy for my clients to use more than anything and it gave me that.

Cons

There are no any cons that I can think of at this time. The only thing missing is the ability to actually create a proposal document that my clients could review, sign electronically and pay. Avaza has a quote or estimate feature which is really awesome but if I could also get those features I wouldn't have to use any other products such as Adobe Sign. Overall, the best online project management tool out there - hands down!!

November 2016

Jean-Sébastien from Idhéa Marketing web

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Saves us so much time

It does it all. We can punch our work time, skip from task to task and projects to projects and keep track of everything. The billing then grabs everything automatically so we don't forget to bill anything. We used to have a billing system indepedent of our task system. Bringing these together saves so much time. And we're just 2... We do web marketing and web development for small businesses wich means lots of small clients. Cutting down billing time was a must for our growth.

Pros

Fast and convenient billing
Clear and usefull reports on just about evrything
Convenient time entry
Works well on mobile to enter tasks right after client meetings
Does automatic billing
Can create tasks by forwarding an email to avaza's project email

Cons

Could improve a little bit the customer data so we could also use it has a basic CMS.
Could automate the report sending for weekly KPIs and check-ups.

January 2019

Katie from Katie Cartwright Photography

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Project and Client Management with Invoicing All in One Place!

Avaza allows me to keep all my clients and their individual projects in one place without sorting through a maze of emails (or worse - missing an email). Since I'm already tracking projects here it makes since to also include my invoicing in the same place. My clients are informed every step of the way and can view and pay invoices from the same place. I believe it is helping me create a better client experience and their customer service has been fantastic!

Pros

I love being able to manage and collaborate with my clients in one place. It's easy to track my time and expenses and then add them to their invoice. They can view project progress, leave comments, and view and pay invoices. On my end I can easily see tasks in the order they should be done according to their due dates. It's ideal for my job as a private photo editor.

Cons

Avaza has the tools I need but I do have a wishlist of things I'd like to see in the future. For one, the dashboard isn't interactive, so you can't actually click on anything and go to that task - it's just a snapshot. I also wish that there would be more options for notifying clients when project status changes to started and complete. Currently I leave a comment to notify them when things are done.

February 2018

Kevin from Precision Solutions, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Fantastic product, even better support

Pros

The support is just plain awesome. There is someone there to respond to support requests almost all the time even though they are in a timezone that is over a day away. The time tracking portion of the software just works fantastically, the billing is excellent, and it's just very impressive how much this product can do.

Cons

Time is calculated out to 4 decimal places but they don't always show all of the decimals, which can create some goofy reports. There is an option to round the time for billing and reporting but often times we would prefer to adjust the time up or down rather than simply round.

November 2018

Debjit from Alpana Web Solutions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

A simple and powerful client and project manager.

I just love the simple easy to setup approach. I can set up and start using the software within days, and there are no learning curves. I just used their project management and time tracking which is great. I can recommend my customer/user to use this service so they can simplify their task. I am still trying this and getting some awesome result.

Pros

Simple and clean setup is what I can set up easily. I like the simple wizard just in front of me and all the process updates are in front of me. The UI is clear simple and just workes as they should be. I love the minimalistic and to the point menu of it. Menu structure is also just in front of me, no more finding or take a note for just a menu. And yes it really does what it tells even in the free plan it is so much initiative then others I have tried. Project management and Time tracking are what I use most of the time and just workes. I am happy that I gave this a try.

Cons

Reports can be improved. I am not very comfortable with the report features. I just get confused and get lost with so much reporting options. Also, I think the report should be under every particular subject.

February 2017

Takashi from Orient Strategy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2017

Great looking app, simple and intuitive

After looking at several apps, Avaza had an integrated solution that was simple and intuitive, and it's actually affordable. No complicated function add-ons, no over the top services. Definitely the top pick for start-ups like us and still has the functionality you need to run things on a bigger scale!

Pros

Look. Feel. So easy to use.

We love how creating projects and organizing is simple and intuitive, yet leaves room for customization. The timesheet is easy to use since we don't have to tie in every single entry to a task prior to starting. The report options offered as default were helpful too! We have powerful visualizations without having to pay additional for the same thing. Other apps offer similar or even better reports, but with a hefty price tag.

Cons

- Would have liked to assign multiple people to one task.
- The task status only offers "not started", "in Progress", "completed", but would love to have a completion bar (i.e. 60% status completion)
- Customizable reports? Would be nice.

Response from Avaza Software of Avaza Software Pty Ltd. - Not a Fit Location

Replied October 2017

Hi Takashi, Happy to inform you that you can now enter a percentage complete on tasks, and it is visible in all Task views. :)

December 2018

Quintus from Oxygen Marketing Systems

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Avaza is absolutely amazing

The software is really amazing in that I have used it for so much more than what I initially anticipated. I now use it for recurring invoices too and managing support contracts. It is so easy to use overall

Pros

The huge list of functionality and ease of use. Great set of standard reports. The software replaces a few other tools - project management, financial, timesheets, tracking expenses, reporting

Cons

I feel the project scheduling part of the software can be enhanced and the Gantt Chart view. That does not mean that it is not useful - it just does not work easily when the plan changes or for advanced scheduling

March 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

As a new entrant to the PM field, Avaza promises much. Easy, quick and supportive

Pros

Quick to set up.
True Gantt charting AND resource loading - great that we can plan ahead visually.
Nice workflow from quoting to invoicing, without becoming intrusive or cumbersome.

Cons

Still some work to do, but we'll keep station:
Can't for example progress invoice and easily see what's billed/what's left to bill, and you can't add true supplier costs and sell on as margin (they have to be added as expenses which isn't the right method in PM).
Also, for the 65%+ of colour-blind males out there - once you reach your 8 hours, the schedule changes to 'Full'. So far so good. However, go over 8 hours and it changes from green to red - which is extremely difficult to interpret at a glance if you're red-green colourblind. Some UX refinement required here.
What makes this harder is that the number then changes to how many hours 'over' your 8 hour day you are rather than showing either a '-' against the number, or more appropriately just continuing to add up the hours you need to do on that day.
We're sure these are niggles that will be ironed out as the product develops.

September 2017

Josh from Vendor Centric

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Excellent and affordable project management tool

This software has enabled our company to successfully manage our client engagements. We can easily track our progress on project deliverables, and can ensure we stay on time and under budget.

Pros

Avaza is an extremely user-friendly project management tool that includes all of the important components of project management in one easy-to-use interface (i.e. project tasks, scheduling, timekeeping and expense management, invoicing, reporting, etc.). Their support is also top-notch. The support documentation on their website is very detailed, and the support team is always very quick to reply. In my experience, they have replied to me in just a few minutes when I chat with them using their support tool and they respond very quickly via email as well.

Cons

There are some features that do not currently exist in Avaza, such as the ability to send automatic overdue invoice reminders and the ability to apply detailed permissions to external/client users, however Avaza seems to be working constantly to improve the system and will take your input into consideration when documenting feature requests.

November 2016

Cheryl from Biz Latin Hub

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

AVAZA highly recommended!!!

I am the General Manager of a developing business in Lima, Peru and we have now been using the AVAZA time and expenses recording system for the last 9 months. Both myself and my team have found that this system is extremely user friendly and easy to use. From a managerial perspective, this system has improved the efficiency of our time and expenses recording, as well as the generation of key reports and monthly invoices issued to clients. The system and the reports available have the opportunity to be developed further and the AVAZA team have been excellent in taking on board our feedback and personalising the system in accordance with our needs. Overall, I would highly recommend this system and support team to any small to medium sized business!

Pros

Ease of use, the availability of management reports and the efficiency of invoice generating & tracking.

Cons

Some reports can be improved or developed, but the AVAZA are supportive of assisting with the same!

Response from Avaza Software of Avaza Software Pty Ltd. - Not a Fit Location

Replied December 2016

Hi Cheryl, Thank you for your review and feedback! Just wanted to let you know that you can now pay for your Avaza account using a Paypal account :) Have a great day! Nida

February 2018

Lukasz from LAD CAD Solutions, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great first impression, tons of features and functionality in reasonable price.

Great project tracking with tasks well organized, time tracking against tasks and very nice reporting as well as exporting data and importing.

Pros

I like that I can create project structure with sections, tasks and sub-tasks.
All tasks can be tracked against time and completion and shown in nice gantt chart.
Add estimates for each task
Rich and custom reporting
Assign users to tasks and add followers
Capability for clients to have access and see progress of their projects
Uploading files
adding comments

Cons

It seams to take few extra clicks to start timer against task, like select project task and so on.
I wish there was better integration with google drive.
That dashboard is not be customized to user needs.

Response from Avaza Software of Avaza Software Pty Ltd. - Not a Fit Location

Replied February 2018

Hi Lukasz, Thank you for your review! I noticed you mentioned that it takes a few clicks to start tracking time. You can use our timer (shown at the top of every screen) to start tracking time with one click. We also support attaching files from Google Drive to your Tasks, Task Comments, Estimates and Invoices. Thank you again for your review, and for any clarifications, please contact support@avaza.com :) Nida

February 2018

Chris from Dijitle

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Feature Rich, Great Value, Full Customization!

Pros

We spent some time reviewing our options for a solution to help us manage multiple client projects. Did our due diligence and made sure all (almost all) our requirements were checked off. Avaza is a solid solution, with a vast array of features that we can now leverage to deliver our projects more effectively. We can assign external resources (including our clients) to project tasks, track schedule, budget - among maybe a thousand things we haven't even found yet.

The support team at Avaza is fantastic, very helpful and responsive. Customer reps are rockstars!

The number of integrations (either direct or through Zapier) is phenomenal. Especially the direct integration with Quickbooks.

If you're looking for a comprehensive delivery and project management solution you should definitely give Avaza a deep look.

Cons

With such a comprehensive solution, the initial setup took some time. Probably a bit more than we were expecting, but it was time well spent.

March 2017

Ahmad from AC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2017

The Perfect Project Management Platform for Small Businesses

Migrated to Avaza from another larger PSA cloud platform, and amazed at the ease of use - the workflow and intuitiveness is on a whole different level and there's really no handholding needed to figure out your way around Avaza. It's really designed for small teams that need a project management tool to loop the whole team together but not be bloated with so many other unnecessary 'extras' that you wouldn't use. This also translates to a very affordable and value for money subscription plan that's clear and provides everything that you need. My only (very minor) complaint is that the mobile app is not a native app and so it's a little bit unwieldy to use (eg pressing back on the phone messes up with the Javascript loads). Apart from that, the team has been using Avaza for nearly 3 months now and are very satisfied with Avaza's simplicity, intuitiveness and adaptability. Keep it up, Avaza team!

Pros

Very easy to use and responsive support team. Quick way to record time and match against items.

Cons

Mobile app is not native. Task swim lane view breaks the screen going sideways.

November 2017

Aaron J from DesignWorks Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Great software for basic job/project management

Great, cheap tool for basic job and project management.

Pros

First, Avaza has great customer support. I never waited longer than a couple minutes for a response. The price is incredibly affordable, and the features are great if you're using Avaza as your main job/project management tool.

Cons

Avaza, while customizable within itself, doesn't always work well with other systems/software which is only a problem because it's not in-depth enough to eliminate all other software. I wouldn't really call the software customizable as much as you just have a lot of options you can choose from. If you run a lot of different software that needs to tie together, Avaza may not be the way to go.