About Bugzilla

Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.

Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.

Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.

Bugzilla allows managers and team leaders to ass...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

116 Reviews of Bugzilla

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(68)

68

3 stars

(14)

14

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 116 results

December 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2019

Good option for test case management

Its a great tool, if you have time and resources to install it and maintain it, it will serve you well in all your projects.

Pros

This is free software, that you can create your own server for it, and have total control over it. Configuration, users, permissions, etc. The only limit is the resources you are willing to invest in it.

Cons

Since this is free open source software, you have all the responsibility for maintaining your implementation of it. There is a big community using it, but you won't have direct support.

April 2019

Ramindu from Virtusa Corporation

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Bugzilla: The grandad of modern bug tracking software

Bugzilla has been a part of our organization's roster of bug tracking tools for as far as I can remember, and has always been simple, effective and up to the mark in terms of managing large applications with a large number of issues being reported by an active QA team all day, every day.

Pros

Bugzilla has always been, and always will be one of the best and most well-known bug tracking tools. It is so well-known that it will get used as the basic yardstick against which other newer tools are measured. That being said, Bugzilla provides a simple interface which gets you towards getting your job done, which is to report/fix bugs, in a hurry. The controls are intuitive and self-explanatory. You don't need a huge manual to figure it out.

Cons

Throughout the years Bugzilla has been quite clunky at times with saved bug reports not getting saved, search not working properly etc., but the modern version has next to no issues.

September 2019

Ian from Computer Software

Company Size: 51-200 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Awesome Product

Pros

An Open Source project that can be used with the largest software that you plan on developing to keep track of bugs among hundreds of people. Before this software came out in 2011, I was always looking for something more effective to mark and track bugs in my software. Bugzilla is extremely easy to use and at the same functions perfectly for any project that you or your company are working on.

Cons

I haven't found anything wrong with this software besides fighting bugs in mine or other peoples programs.

February 2017

Kshitij from Persistent System Limited

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2017

The best free bug-tracker.

This was the market pioneer for free-ware bug tracking. It is easy to set up and host on your office system. Though the UI has a few things to be desired and you need to circumvent the lack of usability, but some good user training(which you will anyways be giving with process implementation with your team) helps a lot. If you are looking for a free ware tool - esp where you need to start from scratch and have a limited budget, then look no further. Major cons - 1. I felt the UI needs some improvement - alongwith Usability. 2. The other paid tools have good customizability - defining the workflows or even showing proper labels. Overall Bugzilla has a proven track record of being a very good tool - esp for start-ups with less money and/or either a company or a new sub-department within the organization - where the management doesn't want to invest a lot of money. But with good process definition and proper implementation(which will also help in long) these shortcomings can be overcome. Though

Pros

1. Free of cost with updates. 2. Easy of installation. 3. Browser compatible- with most of the varieties of standard ones.

Cons

1. UI design not attractive. 2. Customization difficult.

December 2019

Darshan from IBM

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Best tool to keep a track of bug

Bugzilla is the integral part of our devops team, We used in on daily basis to keep a track of bugs being filed

Pros

One of the best open source tools available in market to keep a track on bugs being logged, Track there progress until the fix being applied

Cons

Being a community edition Bugzilla still lags in terms of extensions & API's available for integration with third party tools