About Hubstaff

Whether businesses are starting up a new team or looking for a better way to manage employees, Hubstaff has everything required to run teams confidently. With the innovative and robust time tracking and task management solution, enterprises can track their team’s time with in-depth timesheets, GPS tracking and project management using the tasks module.

As employees track time with the lightweight desktop, web, iOS and Android applications, enterprises will be able to monitor their activity with time tracking, optional screenshots and app tracking, mouse and keyboard usage and even on-site time with geofences.  

Hubstaff allows team leaders to view detailed reports, send client invoices and even pay employees directly based on their work hou...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

1,110 Reviews of Hubstaff

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(734)

734

4 stars

(309)

309

3 stars

(56)

56

2 stars

(7)

7

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1110 results

July 2020

Ewan from Ewan McKechnie Production / Northern Hawk Media

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

The best solution for integrated task management and thorough time tracking and reporting.

Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Pros

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

Cons

- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Reasons for Choosing Hubstaff

Combination of functionality (thorough time tracking and agile task/project management), pricing, user experience and reviews.

February 2020

Arman from WebbingApps

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Delivers on the promise

When I started working as a freelancer I tested most of the most famous time tracking software services out there. I always ended up coming back to Hubstaff! The free plan was perfect for starting out, and now it also works perfectly for our small team. And we hope the same will happen once the company grows bigger.

Pros

The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.

Cons

I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.

Reasons for Choosing Hubstaff

Hubstaff has more features and better fit for our purposes.

November 2020

Jisselle from Little Bundle

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

November 2020

I have used Hubstaff for over 2 years

I love it! Still use it and recommend to other colleagues.

Pros

I like that it comes with the integrated time doctor, detailed reports for the team activity & productivity, as well as the recruitment Hubstaff Talent platform, I'd say it's the best remote hiring platform. Have found many employees from there.

Cons

There's no payroll integration with Payoneer. It's tough to do payroll with limited options.

Reasons for Choosing Hubstaff

Hubstaff Talent & Task Manager.

February 2019

Diane from DemandZEN

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

2.0

February 2019

Constantly Rated As Poor Productivity Even When Working Hard

My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.

Pros

I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Cons

However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Response from Hubstaff

Replied February 2019

Hey Diane, Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at support@hubstaff.com. Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/

October 2020

Pratik from WP OnlineSupport

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Good Time Tracking and Productivity Monitoring Tool

Hubstaff has really helped in the COVID-19 pandemic time. It has reduced many admin works and improved the productivity. We can easily analyze each and every work time process and improve it for growth. A tool that help you to grow!!

Pros

Product is quite easy to use and has a variety of integration. It has built-in project management for team. Now it is easy to manage the accuracy of work time and manage time sheets in no time.

Cons

I think there should be a leave management so admin can easily manage it. Sometime user forgot to complete the task at day end so when PC (Device) is logged off then tracker should be paused.

Reasons for Choosing Hubstaff

Hubstaff have many tools which is quite good and efficient for work flow and time tracking.