365villas
About 365villas
Awards and Recognition
365villas Pricing
Indicative Pricing: For 1-5 properties: Only Annual Subscriptions Professional Plan- $745 Enterprise Plan $1285 10-15 properties Monthly plan Professional Plan - $106/month Professional Plus Plan - $156/month Additional fee based services: - Add as many properties as you need to your subscription. - Assorted bolt-on options. - Integrated website, channel manager and revenue management solutions.
Free trial:
Not Available
Free version:
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Most Helpful Reviews for 365villas
1 - 5 of 166 Reviews
Zanneta
Verified reviewer
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Try it and you will never regret
Long story short: I was keeping an eye on 365villas property management software for 3 years. It was hard decision to start using vacation rental management software knowing that it could be way behind in properties management comparing to hotel field. When I knew that a trusted professional from hotel field start working where I decided to go ahead. Support team, it all because of you! It was not love from from sign, I had to give it a time and write dozen of emails to support team, expecting anwers in seconds. Guys from support were strong enough to handle my preassure and now I could definitely say that I will not change this PMS to any other. If you relax, give it a time and remember that vacation rentals software are young in comparison to hotel than 365villas is definitely the best to try. Latest update is simply brilliant!
PROSNew software update is just fabulous! Price is very competitive
CONSPreviously in 2017 support was not great, good that ts has improved significantly
Dianne
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Turnkey365 changed the way we work - for the better
Ease of use and how the developers thought about all the little things needed when managing properties and calendars
CONSThere are a few features that would suit our needs that are not on the system. Owner logins and blocking is very basic and more 'control' would be great. Reservations - integrating better with Outlook rather than either taking over the emails or not using 365Villas for emails is not enough.
Reason for choosing 365villas
365 Suited our need better
Reasons for switching to 365villas
Kigo was very outdated and were not helpful or flexible at all. Any issues that needed support took over a month (each!) to fix and the turn around time between emails was like 3 days each
Vendor Response
Dear Dianne, Thanks for the review and for making the switch from Kigo. We would welcome your suggestions on calendar blocking. Our Owner Login feature is highly customizable so perhaps we can offer some assistance here. Our email can be integrated with Outlook in various ways, but ultimately the fully Unified Inbox that is purpose-built for vacation rental businesses and integrates not only with your other communication mediums such as text messaging, Airbnb Messenger and WhatsApp, but also the entirety of your rental management workflow is the way to go. It's much more powerful than anything a stand-alone email system could ever offer, and you can still monitor and respond to messages from your external email. We're happy to offer an online session to go through all this together. Regards, The 365Villas Team
Replied January 2022
Chip
Hospitality, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
Fine from a computer, very hard from IOS
The sync between channel managers, accounting, automatically sending emails.
CONSI was told a mobile app was in the works a couple years back, it seems that has yet to come. It is very hard to use from a phone. We end up communicating via Airbnb or VRBO which makes it really hard to communicate with returning guest.
Vendor Response
Dear Chip, Thanks for your comments and for giving us the opportunity to elaborate on this critically important area. Currently, our system is classified as "Mobile Friendly". This refers to a desktop version of a software that can be used on mobile but is not expressly built for it. (Note that the vast majority of our users do manage their essential needs on their smartphones). This is the current state of the industry among PMS providers; especially those offering a comprehensive solution, as we do. Thus, creating a purpose-built mobile responsive version of an extensive system is a big undertaking. We aim to be among the first of the Tier-1 providers to do so and are about 2/3 done. We hope to have our 1st release within 2019. Conversely, it is relatively easy for systems without extensive feature functionality to develop an IoS, but obviously there are big compromises for users who go down this route. The 365villas Team
Replied September 2019
CRAIG
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Excellent Software that continues to improve
It's a one stop shop for us - there is very little that we can't do within the system so we are very happy with it. It's hard to imagine how we coped before we had it. It's an intrinsic part of our business now.
PROS365 villas provides a full property management solution that allows us to run our holiday rental management company efficiently and effectively. In particular the automated workflow and integration with the website module really is fantastic. Furthermore the ability to integrate automated payments with Stripe to pay out to different property owners is something that no other property management system could do for us.
CONSThe software is not yet mobile responsive and as a result our cleaners find it difficult to use on mobile devices - but I understand the mobile version is coming this month.
Reason for choosing 365villas
Had all the features we wanted at a competitive price.
Vendor Response
Dear Craig, Thanks so much for the review. You will know this for sure by now, but to clarify for other readers, our Gen-4 release at the beginning of last year ushered in a brand new fully mobile responsive version of our platform. It was 2 years in the making and we believe it is one of the most comprehensive mobile solutions on the market. We can monitor its usage and are pleased to report that over 75% of our user base is using our the mobile version of our solution on a semi-daily basis, which is wonderful to see. Regards, The 365Villas Team
Replied January 2022
Jaco
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great software with fast support
Great company to work with with really good software. They "listen" to change requests and their support is great. Highly recommended!
PROSThe management of reservations and bookings is easy and fast. With all the relevant information easy accessible and manageable. The expense manager works excellent to charge property owners for any expenses.
CONSNothing really - Obviously there are items we would like added but they do take the proposals seriously and consider amendments / changes.
Reason for choosing 365villas
365Villas was more open to assist with the South African market. Overall better software and service.
Reasons for switching to 365villas
365Villas was more open to assist with the South African market. Overall better software and service.
Vendor Response
Thank you, Jaco. The reviews from you and your team are greatly appreciated and really motivating. We appreciate your business and are glad to have you as a client. The 365villas Team
Replied September 2019
