We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.

We have been using Appfolio since 2011 and along with it's easy of use, it's customer service is amazing.

I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.

NO notifications when an e-mail is unable to send.

The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.

I've overall enjoyed this system and surely don't know all the cool things it does. I appreciate any education on how to better leverage the tools it offers and how to do things more efficiently.

The accounting side can get confusing at times when there is a problem and we need to trouble shoot to find the solution.

It really helps keep everything in one place, organized and accurate. I love that they are always improving by upgrading or adding new features.

This causes havoc for us as some tenants with due dates other than the 1st get charged twice in the longer months.

I love how simple this system is to use. The text message abilities are great and probably the most used feature for us.

We are very happy with Appfolio. And happy with the effort from Appfolio toward continued improvement of their product.

I like the easiness of the software. The pricing is affordable, and the reports are easily accessible.

When there is a problem and I need to speak with someone, due to lack of video instructions, it is nearly impossible to do so.

I also like that every tenant I have now pays online where I never have to process a check or money order, so collecting rent each month is easy. It is a great system to use.

Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.

This program may be able to take you to the moon and back but if support is garbage, then the software is worthless for the user.

It has so many great features, especially integration with the tenants. We can do electronic leasing.

They are super friendly and always willing to help. The yearly customer conferences are great.

Responsive customer service. Good integration with collection service.

This is a very easy software to learn. Finding the information you need quickly is one of the best features to help with efficiencies in every job.

Integration with other software has been a challenge. Marketing reports are not as detailed as a result and that is a problem with larger properties where marketing data is entered by many.

Great user friendly program, very easy to navigate through all areas and I love the way everything is tied together when researching things.

The customer service is amazing. I am always called back usually the same day and they email information to help solve an issue prior to calling you.

The on boarding was great. The service I have had while we have had Appfolio has been top notch.

I love the ease of use of this software. It gives me so many options for reporting, investigating any issues, and my tenants love that they can pay online and request maintenance online as well.

Overall, I love the product and when I can get the assistance I need I am very happy. We aren't a huge company but we manage close to 300 doors, so we are respectable.

We love the reporting, the customer support, the owners love the reports. The ACH payment to owners is great.

AppFolio is very user-friendly, intuitive and thorough. And the customer service is awesome.

Cloud Based, very well thought out and designed, excellent search, good quality accounting, excellent only help.

It has been an excellent experience. It is easy to use, easy to train on, easy to export information.

I love being able to communicate with vendors  and assign the work orders to them. Also residents love how user friendly the portal is.

The accounting or the processes are sometimes weird. If you do not follow them, you end up in trouble.

Later down the line they must've restructured their support team and it's been terrible.

The ease of navigation and the functions available make my job easier. I love that my company is taking on more and more aspects of this great software little by little.

There are management level approvals that are in place before a check is issued which would eliminate fraudulent activity from happening.

Easy to use, on the cloud, has everything you need to run a RE business, from payments to ticketing to accounting. Love the PayNearMe integration.

I think us renters all have the same feelings toward Booking.com I hate their system. Well, good news, Bookster removes that PAIN.

Very good support which can be customized as per the requirement.

So when Bookster calendar ICS is re-imported to Homeaway, Airbnb, Tripadvisor those export-and -re-imports  show up as conflicts. I can ignore those warnings, but I would rather not have them at all.

As result, we are increasing our booking lead-time, average price per booking and our hosts are really happy.

For example the ability do almost all tasks on a mobile while out and about - therefore it enables you to maximise the bookings of offer.

Great tool for bulk addition of promo codes, discounts, extras and more. Suitable for different kind of accommodation.

They also designed my website to a very high standard. The team involved in Bookster are exceptionally helpful, friendly and always there to assist your needs in anyway they can.

My favorite feature is the Booking.com integration where Ino longer have to chase down renters from Booking.com to pay. Bookster makes it happen automatically.

The constant improvements, great analytics and the dedicated customer support are making our life easier, speeding up our work process and helping us better understand the market.

Their personable helpful support, capability of the software, and the channel integration with Booking.com.

Its missing a multi room system as you would need for hotels.

If ever I feel any features are missing or need to be added Bookster immediately responds to my requests and feedback.

Ease of use - offering a professional platform for both guests and users.

Bookster is helping our small business stand out in an increasingly competitive market.

The day to day use has really changed my life - we are quite a small company but have managed to grow as the time we save using Bookster means we can take on more properties.

Great features included for my business needs. Excellent user friendly booking system.

And we've enlisted the work of quite a few. The team has an honest, open approach and is particularly adept at understanding and addressing operator needs.

It took time to figure out the different pieces. I couldn't easily see the pricing rules which resulted in mistakes.

For Bookster, this does not appear to be a difficult thing to fix  - I say that because all the others do it.

Our experience has been a welcome breath of fresh air in comparison with other software suppliers.

Excellent customer service. Even the basic website design service produces something with a quality look.

Great customer support, very responsive and friendly. Extensive booking analytics (Including Google Analytics).

Of particular valuable now,  in an industry struggling to cope with the destruction caused by the Covid pandemic. Customer communication and support has been available every step of the journey.

The back end navigation is slightly un-intuitive at first use. If you haven't often got reason to log in to this interface then it can be a little confusing.

US Dollar

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. 

AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.


LongDescription

File Management

Lease Tracking

Tax Management

User Management

Electronic Payments

Committee Management

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Retail Leases

Property Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

For Investors & Traders

SMS Messaging

Templates

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Task Scheduling

Financial Management

Residential Inspections

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Commercial Inspections

Transaction Monitoring

Calendar Management

Report Summary

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Repair Estimates

Lead Management

Email Marketing

Mobile Access

Online Payments

Property Database

Real Time Data

Background Screening

Vendor Management

Membership Management

Maintenance Management

Tenant Tracking

Client Portal

Event Scheduling

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Add & Edit Photos

Website Integration

Video Support

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Deal Management

Event Management

Work Order Management

Customizable Templates

Billing & Invoicing

Commercial Leases

Comment Library

Event Calendar

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Core (Residential): $1.49/unit/month, 
Plus (Residential): $3.20/unit/month, 
Max (Residential): $5.00/unit/month, 

Core (Commercial): $1.50/unit/month, 
Plus (Commercial): $3.20/unit/month, 
Max (Commercial): $5.00/unit/month, 

Community Associations: $0.85/unit/month. 

  Visit pricing plans & website for monthly minimum spends and other details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AppFolio Property Manager

Live Online

Webinars

Documentation

Videos

Pound Sterling

Bookster is a cloud-based vacation rental solution that helps businesses in the tourism and hospitality industries to manage bookings and collect payments. 

Key features include guest review management, arrival reports, email marketing tools, seasonal rate adjustments, and more.


Bookster also offers built-in templates that enable users to create custom booking websites. 

Websites can include an availability widget that displays both room availability and pricing. 

The solution can also generate promo codes if users wish to offer discounts, as well as automated email reminders for unpaid balances and damage deposits.


Bookster allows users to view booking sources, compare their properties and gather information about guests' length of stay and booking history. 

It offers integration with various third-party booking and payment applications such as Booking.com, Airbnb, Expedia, PayPal, Stripe, and more.

Services are offered on a monthly subscription basis that includes support via phone, email, and online FAQs.



Owner Statements

Reservations Management

Guest Communications

For Vacation Rentals

WordPress Integration

Guest Experience Management

eCommerce Management

Housekeeping Management

Content Management

Credit Card Management

Marketing Automation

Email Management

Online Booking

Solo: 
£21.00/month - for up to 3 vacation rentals. £3.15 per additional property.

Pro: 
£36.75/month - for up to 3 vacation rentals. £4.20 per additional property.

Max: 
£68.25/month - for up to 3 vacation rentals. £6.30 per additional property.

AppFolio Property Manager vs Bookster

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