--- title: "Innago Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Innago. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Innago is a good fit for you!" source_url: "https://www.softwareadvice.com/za/property/innago-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Innago](https://www.softwareadvice.com/property/innago-profile/) / Innago Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/innago-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/innago-profile/alternatives/) # Innago User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 529 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 5.0/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 472 reviews (89%) - 4 stars: 47 reviews (9%) - 3 stars: 7 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - Innago has been a fantastic software for a rookie like me, someone just starting out in real estate, it really streamlines all necessities in one place - screening tenants, sending applications, starting leases, collecting payments, managing leases, literally everything! - The tenant portal is also a big plus—it allows tenants to pay rent, submit maintenance requests, and communicate efficiently, which has improved our overall tenant experience. - Being able to coordinate lease signatures, managing rental payments, recorded expenses, and going all the way down to financial reporting makes filing taxes super easy. ### Most mentioned cons - The software I used to use didn't charge fees to tenants for making payments, so now some of my tenants mail me checks to avoid paying through Innago. - I seem to remember the home page feature walkthrough popups trigger often even if I've gone through them once, which is annoying, and the app shows a red unread notification on my phone home screen even though I'm not signed into the app. - If the rent increases, I can’t apply it automatically; I have to adjust it manually month by month, which isn’t convenient when the goal is to save time. ## Innago customer reviews Showing reviews 1-25 of 529 (page 1). ### Innago for a Homeowner - Overall rating: 5/5 - Reviewer: Kelsey B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a very positive experience with Innago overall from making a lease to payments and repairs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the software is so customizable. I can include cash payments or split payments. I had to call customer service, and they were efficient and US based. #### Cons I dislike how they push renter's insurance. I realize they make most of their money off of renter's insurance, but I still find it annoying. #### Reasons for choosing Innago The ease of use and price point for homeowner and tenant. --- ### Best landlord software on the market! - Overall rating: 5/5 - Reviewer: Meg B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Innago has made it a breeze for me to manage my rental properties. With lots of user directives on the site, it's easy to learn. Feedback from my tenants is very positive too. I also love that it's free to use as a landlord - no hidden fees or unexpected costs. Thanks, Innago!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is the best landlord software out there! Super easy and intuitive to use. Easily track all the details of my properties, tenants and maintenance. Best of all it's free to use! I'll be using Innago from now on! #### Cons While there is so many great feature with Innago, it can sometimes be overwelming to keep track of all the details and how to navigate the site. That said, the customer service team is eager to help. --- ### Update on innago - Overall rating: 4/5 - Reviewer: Isaiah C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the expense tracking feature. I never really used it in the past and using it now makes a difference for my accounting team. #### Cons It can be a bit confusing at times to find where everything’s at in the app sometimes lacks functionality, but overall it’s decently user-friendly --- ### Seamless Landlord - Overall rating: 5/5 - Reviewer: Jose Q. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ilove that Innago provides a seamless, one-stop hub for landlords and tenants, making it so much easier to manage tasks like handling payments, invoices, and legal documents all in one place. It's completely free except for some ACH credit card transactions, which is amazing. The ease of use is a big plus, especially for a first-time landlord like me. I also find it invaluable for securely connecting with tenants and handling legally binding documents and payments. I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago. #### Cons Yeah. I'II say the tutorials need a bit more help. Providing more in-depth step by step guides and also a lot of the stuff is online. But it has so many features that usually for a first time landlord, it looks a little overwhelming. You can't get a little bit lost. And once you know what you're looking for, everything is there and more. --- ### Great platform, refreshingly simple! - Overall rating: 5/5 - Reviewer: Cathy W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After researching all of the apps & comparing prices, I found Innago to be the best bang for the buck. The platform experience, along with the available features, has been impressively simple. A lot of the other platforms immediately began calling and spamming but nothing of the sort from Innago! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Value, features (maintenance, etc), tenant screening, multisite listings (Zillow, etc), free for landlords, e-signature #### Cons I truly love the platform; the one item that is a con is time surpassed between tenant rental payment to landlord bank deposit. It was about 5 business days. --- ### Great Platform - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Tenants were able to get set up on their end quick and easily. Especially the ability to track income and expenses all in one place. Eliminating the need for multiple software solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many features all in one free app. Create leases in any state, and can manage multiple properties and units on one app. The maintenance request feature is great as well as rent payment and documentation for both tenant and landlord. #### Cons New lease creation is easy and straightforward. However if you are aquiring a property that already has tenants. Can be tricky to navigate setting up or transitioning. --- ### Great Free Easy to Use Software - Overall rating: 5/5 - Reviewer: Riley D. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is free and easy to use. I can navigate to most settings fairly easily. I like that rent collection fees from either ACH or credit card can be set to either the landlord or tenants responsibility. #### Cons I haven't found anything I really dislike yet. Sometimes certain features or settings arent exactly where I would think they'd be. I also have not used some of the features so I cannot speak on those. --- ### Straightforward, free software for creating leases and receiving rent payments - Overall rating: 5/5 - Reviewer: David Y. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is straightforward to use for setting up leases and onboarding new tenants. I had an issue with validating my tenant's renter's insurance and had reached out to Innago's customer support team for assistance. They were quick to respond and were able to alleviate my issue. Innago is practically free and is great value! #### Cons I have yet to run into any issues with Innago that are worth discussing. I think with any new software there is some learning but Innago makes it easy. --- ### Useful for an independent landlord - Overall rating: 5/5 - Reviewer: Iryna C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive. I use Innago to manage rent payments, invoices, leases, and tenant information. Having everything in one place helps me stay organized and makes managing my rental property easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Innago keeps my rent payments, leases, invoices, and tenant information organized in one place. It is easy to use and makes managing my rental property much more convenient. #### Cons Sometimes the automatic invoicing and payment reminders can be confusing. I would like these features to be a little easier to understand and manage. --- ### Innago: a centralized rental property resource - Overall rating: 5/5 - Reviewer: Nicole T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the expense tracking capabilities and the centralized nature of my rental property rent collection / maintenance / leases. #### Cons I wish the phone app was a little more intuitive. I think that it’s a little confusing when clicking through all of the icons --- ### Great Solution for my Rentals! - Overall rating: 5/5 - Reviewer: Brent O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve been using Innago for over a year now, and it has completely streamlined how I manage my rental properties. From tenant screening and lease management to online rent collection and maintenance tracking, everything is intuitive and easy to use. I especially appreciate the automation features, like late fee scheduling and rent reminders, which save me a ton of time. What really sets Innago apart is their customer service. Any time I’ve had a question or needed support, their team has been incredibly responsive and helpful. And best of all, it’s free—no hidden fees or upcharges. It’s rare to find software this robust at no cost. As someone managing multiple short- and long-term rentals, I highly recommend Innago to any landlord or property manager looking for an efficient, reliable platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Invoicing, Dashboard, Applications process, Lease signatures. #### Cons Limited for mid-term leases but still works #### Reasons for choosing Innago Door loop seems like an amazing solution for somebody who has a large amount of doors, but it was expensive for someone like myself who doesn’t have that many #### Reasons for switching to Innago The automatic payment processing with QuickBooks was terrible --- ### Easy and Economical Rental Software - Overall rating: 5/5 - Reviewer: Deb G. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Innago for 3 years now for two rental properties. It's simple to use, easy to configure and works as expected. Very economical too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, simple. lightweight yet feature-rich. Economical too. Appropriate even if you just have one rental or several rentals. #### Cons I wish the money could be disbursed sooner. If the tenant is making the payment outside of Innago, landlords should have the ability to record the offline payment by categorizing it correctly as "Wire" or "ACH" and include the relevant transaction ID for tracking purposes. #### Reasons for choosing Innago Cheaper, Scalable and easy setup were critical considerations. --- ### Easy transition and great customer service - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was easy to transition over to, and the customer service was great when I had questions. The pricing is much better. I’m not paying for a bunch of features that I don’t need and would never use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to use and very intuitive. The old program was much more complicated to do simpler tasks. #### Cons I haven’t really had an issue. There was a learning curve at the start, which is normal and the couple of questions that I had to call in or answered prompt and easily. #### Reasons for switching to Innago After 10 years, they had grown so bloated with software upgrades that I didn’t need, but they wanted me to pay for I got tired of it --- ### Innago Rental Property/Tenent Management System - Overall rating: 5/5 - Reviewer: Jennifer M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been positive. There has been a steady stream of improvements in the approximately 2 years of our use of it. I'm happy with the functionality provided, and anticipate additional features and functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has given our business the ability to formalize more processes, and offer our tenants more and easier features, communications, and functions than what we had previously. The software for the most part is self-explanatory, with only occasional need to refer to the help on contact support. #### Cons It's still in the process of growing into a fully robust software package. There are some limitations that are built in the software that prevent us from doing all that we would like to do. #### Reasons for choosing Innago Innago and better price/feature combination than the others we looked at. #### Reasons for switching to Innago Better features and functions that what we had before. --- ### Innago Rental Application Review - Overall rating: 5/5 - Reviewer: Nico V. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With one small glitch, solved with quick phone support, the entire online setup went like a breeze. All features necessary for rental apartment management are included free of charge. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of setup and the virtual elimination of paperwork. And the whole application and approval process is much faster. Most tenants choose online rent payment, thus eliminating the old check collection and deposit work. Much more efficient. #### Cons The three day waiting period (more likely 5-7 days, including non-business days) to deposit the first rent payment. Therefore tenants need to wait longer to move-in. #### Reasons for switching to Innago Setup nightmare took a week to complete with incoherent support by email only. --- ### Best of the Best - Overall rating: 5/5 - Reviewer: Tyler S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I was struggling with rent collection and tracking. Previously used calendar reminders to manually check and follow up on outstanding payments made through PayPal or Venmo. Tried about 10 different platforms and Innago by far the best. Excellent for monthly collection I now use it for maintenance requests and Tennant communication. Tennant communication has gotten a lot better since it first rolled out. Innago appears to be investing heavily in the platform as it has continually improved over the last couple of years #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, tenants have an app they can use, monthly billing with automated late fee calculation #### Cons Lease templates are uneditable after creation. Have to upload a new template and start over to make lease changes. #### Reasons for choosing Innago I downloaded about 10 programs when looking to leave Zillow. I dont remember all the others but easy to pick Innago due to ease of use, features, the tenant app is awesome #### Reasons for switching to Innago Clunky, poor user experience with Zillow --- ### Great Property Management App - Overall rating: 5/5 - Reviewer: Dennis W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been very positive. I often have the thought that I can't believe Innago is free considering all I am able to do with it. In a world where nothing is free, it is nice to discover a product the "little guy" can make use of without a heavy monthly cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago has a robust set of features that can all be used without a monthly subscription. This was really important for me because I manage only a handful of properties for a non-profit. It was easy to set up and seems to be secure. I like that tenants can connect with me through the app about issues and pay their rent electronically. I can stay on top of all the important details of our properties without taking a lot of time. #### Cons There have been a few times I had trouble figuring out how to do a simple task. I haven't always found online help to be helpful. But, customer support has been very responsive when needed. It also takes several days for payments to post in our bank account after a tenant has paid online. --- ### Easy, Streamlined, Organized, and Free - Overall rating: 5/5 - Reviewer: Benjamin M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Innago for rental property management. It organizes rental documents, tracks expenses, facilitates communication, and aids in tax preparation. The tabs and document structuring keep information consolidated and accessible, while the reminders about timelines and dates are very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the organization of the tabs and document structuring in Innago, which keeps all of my information consolidated and easy to access, especially for tax prep. The graphics that outline applicable information are helpful, and the reminders about timelines and dates, like lease expirations, are extremely useful. The initial setup was very easy, and the step-by-step guides ensured that I had all the necessary documents and covered all bases while allowing me to skip parts that weren't applicable. It was great to learn about things like renter's insurance that I needed from the software. I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools. #### Cons Although the information is consolidated well, a minor complaint would be navigating and filtering data. The filters are great, just not laid out well. Maybe saving searches? Like saving a search for whole year data. --- ### Very good platform - Overall rating: 5/5 - Reviewer: Richard and Catherine R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Innago has been a reliable and cost-effective solution for managing our rentals, and we would definitely recommend it to other landlords and property managers looking for a simple but powerful system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had a great experience using Innago for managing our rental properties. The platform is very user-friendly and makes it easy to handle tenant screening, lease management, rent collection, and financial tracking all in one place. One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems. Online rent collection and automatic payment tracking have streamlined our operations and saved us a significant amount of time. The tenant portal is also a big plus—it allows tenants to pay rent, submit maintenance requests, and communicate efficiently, which has improved our overall tenant experience. #### Cons The only thing I could think of is, with todays technology, why do I have to wait for my funds after the tenant has paid? --- ### Very helpful for small landlords like me - Overall rating: 4/5 - Reviewer: Paul J. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am liking it more and more and have come to rely on it. I am using more features. It has made rent collection and management much easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payment processing, applications, lease management, income tracking. Tenants also seem to like it. It has saved me time. #### Cons Sometimes hard to find information. It's getting better with time, though. The reports should be put on the main menu, not buried or hard to find. The P&L report on the mobile app shows income, profit, expense. It should be income, expenses, profit. Thanks for fixing this on desktop. #### Reasons for choosing Innago Looking for the best features for the money. --- ### Great for small businesses - Overall rating: 5/5 - Reviewer: Brittany S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love Innago. My business would not run without it. Seriously Innago is my right hand man in my business and the customer service is great too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is Easy to set up. It is also super easy to learn. It is free other than credit card fees as well! #### Cons That they don’t take payment over the phone for typed in credit card. Everything else is great. The contract was plows was a little tricky at first but nothing major --- ### Best Property Management Software - Overall rating: 5/5 - Reviewer: London A. - Verified reviewer: Yes - Industry: Investment Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been wonderful. Never have gotten complaints from tenants. Everyone I have suggested it to and has implemented it loved it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Innago for my student housing properties and I really like that it's free and super user-friendly. It allows me to automatically send late payment notices, setting firm boundaries with tenants. I love their new feature for leases, which is easier for tenants to use compared to DocuSign and doesn't cost me extra. I also appreciate that it lets me add multiple line items, making it easy to charge utilities separately and letting tenants know exactly what they are paying for. The ability for tenants to submit maintenance requests is great, and I love that it automatically sends payment reminders to tenants. Overall, it's a great app that perfectly meets my needs. Setting it up was super simple. #### Cons I Dont have anything in particular. It works perfect for the current needs of the business. And I recommend it to everyone. --- ### Tech Forward & Easy to Use Software - Overall rating: 5/5 - Reviewer: Gabriel C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use - Tenants find it easy as well. Payments and maintenance requests are all in one spot. Very safe for them to use and getting started is easy, overall great product! #### Cons Takes time to add all the information in on a monthly basis for the expenses. Would be nice to have some AI incorporated where you can insert an excel spreadsheet and it pulls the data --- ### Fantastic comprehensive rental management tool - Overall rating: 5/5 - Reviewer: Marija P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago has been a fantastic software for a rookie like me, someone just starting out in real estate, it really streamlines all necessities in one place - screening tenants, sending applications, starting leases, collecting payments, managing leases, literally everything! it is so easy to use, so even if you don't understand everything the platform is so intuitive and if I've figured it out, so will you! And if you can't figure something out, they have great support they will help you and send you easy instructions on how to complete your tasks. I've been loving it, and can't imagine using any other software for collecting rents or managing my rentals! #### Cons I can't think of anything! It's been great so far and I have nothing negative to say about it. Just good words --- ### Long time user and fan! - Overall rating: 5/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing leases, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy the user interface, and how it sections things off in a clear manner. It is a clear way to track and I enjoy how it already has almost anything I need to do already built into the system. #### Cons The software I used to use didn't charge fees to tenants for making payments, so now some of my tenants mail me checks to avoid paying through Innago. ## More reviews [Next reviews](https://www.softwareadvice.com/property/innago-profile/reviews/?page=2) --- Innago Reviews, Pros and Cons - 2026 Software Advice