About Lodgix

Lodgix is a cloud-based vacation rental solution that provides tools for online booking, guest management and accounting for owners, vacation rental managers and boutique hotels. 

The Lodgix inquiry system helps customers find answers to various types of queries including pricing, quotes and availability using template-based responses. It supports integration with external websites for listing ads including Booking.com, AirBnB, Expedia, Flipkey and Tripadvisor.

Additionally, Lodgix supports importing and exporting information from iCal for all properties and third-party sites. Users have access to a free Lodgix WordPress plugin for their websites. It also supports Authorize.net for credit card processing.

Lodgix comes with subscripti...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

166 Reviews of Lodgix

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(148)

148

4 stars

(13)

13

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 166 results

November 2019

Gil from Parrish, Brumfield & Associates, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Market Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Simply the Best Short Term Rental Manager Available

We have implemented the program with one client and anticipate adding many more to this excellent program.

Pros

The program is very easy to implement. The online support is second-to-none! The chat/help program responds in minutes (not hours and days). The program requires no upfront investment except for the monthly module fee. There is NO obligation or contract and the program can be canceled at anytime with no hassell.

Cons

I wish there was a Wix version of the program. The embed option does not quite cut it.

November 2019

Helen from Ningaloo Reef Holiday Homes

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Ticks ALL the boxes!

From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.

Pros

Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place. We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the product we have. Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful.

Cons

I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!

Reasons for Choosing Lodgix

I had contracts signed with both companies (at different times). And they both let me down. One company could not comply with Australian taxation requirements, and the other decided to pull their accounting module last minute. So I couldn't waste any more time, I found Lodgix, and within the 60 day trial period I had my business fully functioning and kicking booking goals!! Never looked back.

January 2018

Bob from Jpc resort management

Company Size: 11-50 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

January 2018

Do not use

None waste of my time and poor customer service

Pros

After a long set up process I got everything up and running on my site after a small set up issue...

Cons

I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]

Response from Lodgix.com

Replied February 2018

This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties. This individual clearly needed technical hand holding and so we kindly suggested that he try a couple of other platforms that cater to individuals who don't understand all the technical nuances of wordpress and who cater to smaller companies. This did not sit well with this customer and I guess it upset him even though it was our intention to only steer him in a direction where his expectations would be met and happiness would result. He was a trial subscriber for less than 24 hours and does not represent the many 1000s of satisfied customers that are illustrated in the other reviews present here. Thanks! Lodgix

November 2019

Lisa from The Hide @ Mt Franklin

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

So glad we found Lodgix

Lodgix has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more.

Pros

I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from Lodgix has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year’s revenue with last year’s.

Cons

I’d like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn’t want the very reasonable fees to go up.

Reasons for Choosing Lodgix

It was more expensive and email templates were poor. The software was clunky too.

November 2019

Tim from The Willows

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Think about switching

Lodgix is an outstanding product for small to medium, hotel and property management users. Prior to switching to Lodgix I had two pressing objectives. Firstly, our older system had issues with credit card storage compliance (PCI). Lodgix solved this issue easily and this annual burden (PCI compliance) is a thing of the past. Secondly, we had developed our old system over many years to meet our needs, but we were seriously behind in our ease of getting inventory out to sales channels. Again, Lodgix solves this easily and inventory is synced without the worry of overbookings. Thank you Lodgix!!

Pros

Easy to use, can be used remotely outside the work location, good access to sales channels, comprehensive reporting options, great credit card payment options with Stripe link.

Cons

Lodgix is a wonderful out to the box solution. I have some improvements that would help our business and while Lodgix is responsive to my needs they have their own priorities for improvements.

Reasons for Choosing Lodgix

When talking to the Escapia software folks they were (thankfully) candid and told me - we are too big a solution for your size of business, you should talk to Lodgix.