All MYBOS Reviews

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User Profile

Steve

Verified reviewer

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

User Friendly software

PROS

The thing I like most about the software is I have all building information in one place and can access this information from anywhere. Great when you manage multiple buildings.

CONS

The thing I like least about the software, not much not to like.

Dean

Construction, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Fraser's Property Facilities Management

PROS

The ease of using this system and the overall quality and its capabilities

CONS

There isn't much if anything I don't like

Reason for choosing MYBOS

Recommendation from other staff and support form MYBOS far superior

Patrick

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2016

MYBOS V3.01 REV 3.01.01 Not as Friendly

New version not as user-friendly as the previous version. Faults identified are advised will be addressed in next update. Amenity bookings and calender's too vague and difficult to see quick glance activities. Much information (Rules, forms) all lost in upgrade Dashboard of little use generally not happy with updated version

PROS

Previously very easy to use for our purpose

CONS

ease of movement between sections lost in v3

Vendor Response

Dear Patrick, We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement. Have a great day!

Replied December 2016

User Profile

Anthony

Verified reviewer

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

MYBOS - Efficency in the work place

Residents and management have enjoyed the MYBOS experience at concept Blue Apartments. Its been very easy to use and everything in a simple format. No more scrolling through excel spreadsheets and wasting time. This programme has been great to learn and my team are all now experts at navigating through the residential database and logging in Issues, and events through out the day. This programme also allows the team to send out broadcasts and newsletters to all the residents to make sure they are up to date with all the projects within the building.

PROS

-Residential data is easy to fill in and has every category needed to run a building. - Support team are very quick and efficient at resolving the issues and queries that the team have. -Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors. -Daily log keeps the managers up-to-date with contractors, issues and events. -Parcel and Key processing has never been easier, this also comes with full history of each item so that everything can be accounted for. - Amenities bookings allows the resident to book in the facilities, or moves all popping straight up into our calendar via the online residential portal. - The Library allows all the building docs to be found in the one place, easy to upload and navigate.

CONS

Mobile App needs more work, at this stage its a very simple version of the overall programme.

Semir

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

MYBOS - For everyone

Have used MYBOS at various properties and am a big fan of the system.Have also been fortunate enough to implement the software at various properties and see the success turn out.

PROS

I love everything about what MYBOS has to offer, and also what MYBOS has in the pipeline for growth. The support from the team day in day out if required is always there and they are all extremely knowledgeable.The ease of use of the system is extremely important and vital as this makes it seamless for all staff to utilize and make the most of the system.

CONS

Unfortunately, nothing comes to mind when it comes to disliking anything on the software.

Reason for choosing MYBOS

Did not consider other products due to the experience with MYBOS previously. Will continue to use MYBOS at all properties moving forward.

Vendor Response

MYBOS values your feedback. Thank you for taking the time to submit this review.

Replied September 2023

Greg

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Need Great Building/Facilities Management Software?

Great relationship with the MYBOS software and those that support it. Having used spreadsheets and another US based building management system, our building management would not be bale to function and operate so cost effectively.

PROS

As a cloud based system, MYBOS is easy to use while providing a suite of functions that we use daily in the management of an apartment building with 4 large commercial outlets.Great reporting functions that are used every month to provide [sensitive content hidden] a snapshot of what's been happening in the building.

CONS

Not having a live chat function or the ability to capture emails automatically against a case.

Reasons for switching to MYBOS

Building Link had a complex and cumbersome interface.

Vendor Response

MYBOS values your feedback. Thank you for taking the time to submit this review.

Replied September 2023

Julie

Facilities Services

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2016

Basic functionality needs improving

Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)

PROS

It's a CRM for building management and all inclusive

CONS

Little annoyances as previously stated.

Vendor Response

Hi Julie, Many thanks for your kind words and very useful suggestions. We are happy to inform you that: 1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard. 2. Export All feature will be available soon, and other tweaks will be incorporated afterwards. Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.

Replied February 2017

Ann

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Strata Committee Management

Adaption of MYBOS software enabled us to move from chaotic paperwork and physical archives to organised digital building management resulting in substantial enhancement of operational efficiency.

PROS

Integration of MYBOS provided for improvements in day to day operations instigating a wave of efficiency.

CONS

Nothing I can think of. Software deliver what was promised.

Reason for choosing MYBOS

na

Vendor Response

MYBOS values your feedback. Thank you for taking the time to submit this review.

Replied September 2023

John

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2019

MYBOS Review

PROS

Easy to run the day to day managing of buildings. Simple design and quite easy to use with lots of features to assist with the management, planning and maintenance of buildings.

CONS

Not being able to import more than 3 photos to a case and not being to pre-save texts for emails.

Rebecca

Hospitality, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

MyBos

Overall the system has worked very well. It took sometime to setup and having the staff engaged in using it but we are using it daily .

PROS

Functionality in using mobile app Being able to add photos, warranties and quotes to jobs Having a centralized system to log all maintenance that is in real time Service prompts and capturing data to keep inline with warranties Customer support team is brilliant and very prompt

CONS

Can be time consuming to go through the motions to enter At times can be slow to load Only being able to load 3 photos for a case More capabilities in reporting would be of benefit

Robin

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Simple & Effective

Searching for the right tool for our property portfolio, we have evaluated a number of facility management solutions over many months. MYBOS stood out from them all. I am very impressed with the simplicity it provides to accomplish daily building management tasks. Features like all-in-one calendar, case management, SMS, email and messaging systems promote interaction with the residents and contractors from within the system while boosting engagement with them. The user interface is quite attractive and easy to navigate. The pricing is also very reasonable and with its straightforward way of doing things, you save a lot of time, money and effort. The support team is very friendly and they handle your requests in a very personal manner. Top product!

PROS

Simplicity, reports are being compiled as you add information.

Kerry

Hospitality, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

MyBos from a Building Managers perspective

We have better communication inter-departmentally since using MyBos and it is helping to ensure accountability.

PROS

Great functionality for a Building Manager, all of the features to assist in the role, easy to use and adapt for your own building. Support team are quick to respond and resolve. Reporting is extensive. You will not use all features but there are plenty of features for different environments.

CONS

Nothing really, any issues I have come across thus far the support team have been able to (on most occasions) either provide a work around or add it to the changes they are working on. If anything, and quite a small thing, I would say when we have had a few issues on the App it has been frustrating that these issues can re-occur on the same app if you have a user using a different version of phone.

Ritchie

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2016

Review as requested multiple times!

MYBOS Frustrates me it always takes 3 steps to update or enter anything that should be completed in 1 or 2 steps.

CONS

Work Order Reports are not informative System returns to current cases after updating or viewing a case that is completed

Vendor Response

Hi Ritchie, Many thanks for reviewing us. Glad to inform you that improved navigation across the system will be developed very soon in our bid to continuously improve user experience. Since you are a very active user, we would love to have more feedback from you at http://mybos.com/support.html. Enjoy your day!

Replied February 2017

Christopher

Facilities Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2019

Hordern Towers

Broadcasting is very effective and save a lot of notices and emails. The Building Manager Report is very simple to use and is effective and professional to present to committee representatives and alike. Overall MYBOS is simple but requires a lot of clicking of the mouse and going in out of screens. Search functions are almost non existent, if search functions on databases were more comprehensive then MYBOS would be so much better.

PROS

Very Simple. Almost anyone can use MYBOS even if they are not computer literate.

CONS

Slow and clunky. One needs to open MYBOS many times as to use the functions without opening and closing screen all the time.

Rob

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

MYBOS Building Management Software

We used to manage buildings using excel spreadsheet, word docs and emails. We have since migrated our buildings to MYBOS and find it absolutely invaluable. Highly recommend it.

PROS

The issuing of work-orders, scheduling maintenance or reporting is very easy and our admin work-load has reduced significantly.

CONS

There are lots of little features/functions in the software which we weren't aware of, and are still learning/discovering. I think having an online tutorial/youtube showing functions would be good.

James

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

The Best Building Management Software On The Market

Working with the Mybos system makes the job a whole lot easier. The simplistic lay out and ease of navigation makes creating jobs, reporting etc.. a breeze. By far the best building management software on the market

PROS

The ease of navigation, reporting, work order creating

CONS

I cannot really pick anything to fault about the system.

Micheal

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

MyBos System

It has made the running of my building so much easier. The staff that i deal with from MyBos have always bent over backwards to assist.

PROS

The ease and functions on the system. MyBos has rolled all of my different spreadsheets & reports into 1 easy to use system that has saved me loads of time in my day to day running of my property.

CONS

The only little issues is the date function when you upload an invoice. There is none and on a invoice tracker it is something that would be useful

Daniel

Facilities Services

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Good experience

My experience with MYBOS Building Management System has been very positive. Their customer service and responsiveness is truly exceptional. The interface is very nice and easy, providing an easy learning curve for the users. The dashboard is quite comprehensive yet very legible. Residents can raise cases from within the system which makes it much simpler to address and track any maintenance issues. I particularly like the reports with a variety of export options and their professional design, which I can straight away present to my bosses without any modification. The searchable library can be used to store all kinds of documents in an organised fashion providing easy access when needed. I would surely recommend it.

Vendor Response

Thanks a lot Daniel. We appreciate your thoughts.

Replied November 2016

Andrew

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great tool for our business

PROS

Mybos helps our team better manage all facilities in our buildings. It is cloud based software so can be accessed from anywhere. It also allows our committees to see exactly what is going on in the building via their own committee logins.

CONS

There is not too much we dont like, however there are some areas of the software that we dont use.

Tarm

Facilities Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

MYBOS makes a Building Managers life Easy

As a building manager of a large apartment building, MYBOS assists me with the day to day running and logging off all aspects, from BM cases, asset recording to Broadcasting important messages to my residents. With MYBOS being web based, I am able to access the system wherever I am, without the hassle of a VPN, or dialing into my work computer. If ever I have an issue, the support team will ususally find a solution within the day. I understand an App is on the horizon, which my residents and I are looking forward to. Cheers.

PROS

the web based aspect of the system and the reporting

CONS

Sometimes during an update, you have to delete the cache on your computer.

Bobi

Facilities Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

MYBOS

Very good customer service and good building management system.

PROS

Easy to a cess the history, preventive maintenance list etc...

CONS

Perching is old history is very very difficult

Kesh

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

The Sebel

A great software with ease of operation and support. Easy to access all information once loaded on the system. User friendly.

PROS

User friendly

Vendor Response

Hi Kesh, Many thanks for your kind words. It's really encouraging for the whole team.

Replied February 2017

Alessandro

Hospitality, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed October 2019

Alessandro Pereira

I believe mybos is it a positive tool to planning and track maintenance jobs

PROS

- We can keep track all maintenance jobs in the property - Its possible to attach docs such warranty file fore future reference

CONS

- Cant search/sort the cases by Assigned Contractors - Every time we load a case the screen loads the case page #1 instead load on the last case viewed. - Would be nice if we could change the color of case when we already read it or update it.

Nathan

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2018

SimpleBM review

PROS

Ease of use, nice layout and training for building managers

CONS

No calendar syncing between calendar and iPhone or outlook

Karl

Facilities Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Form Apartments

easy to add documents and send work orders.

PROS

I like the relitive ease of use, even an inexprerienced Building Manager can operate this system

CONS

I would like to see some more thought into how Building Managers need to manage thier tasks, after the task has been sent to the contractor.

Showing 1 - 25 of 54 Reviews