PackageLog

RATING:

4.8

(4)
Overview

About PackageLog

PackageLog from LogWare is a cloud-based solution designed to help property management professionals track incoming packages for residents. Key features include package tracking, notifications and custom branding. The solution caters to needs of industries such as concierge, hotels, apartments, condos and on-campus housing. PackageLog offers a security feature to ensure packages are delivered safely using a PIN. It also allows recipients to add agents to their profile so that a roommate, spouse or other person can receive packages in place of the resident. PackageLog’s dashboard view shows the number of packages waiting to be picked up, packages returned to sender, missing packages and items on hold. Users can also enter information about each resident and pac...

PackageLog Pricing

Unlimited users for optimal chain of custody. Contact PackageLog for full pricing information.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Summary view
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PackageLog Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PackageLog

4 Reviews

Matt

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Love it!

Great and makes things way easier than other options!

PROS

This service is great for tracking resident deliveries and packages.. It keeps everything all in one place so it's easy to use and alerts the residents when they have items to be picked up.

CONS

You cannot check out all the packages at one time. You have to do them one by one.

Reason for choosing PackageLog

The price was great and it connected to our system.

Anonymous

11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2021

Logging for 450+ apartments

Using PackageLog was a learning experience. I found out the best ways to organize my package room.

PROS

It was easy because it also gave you options for the type of courier. It also provides the ability to schedule when your package notifications go out so that residents aren't trying to pick up packages at the same time you're logging them in.

CONS

A feature that PackageLog could implement would be messaging current and former residents to make it easier when auditing the package history.

Amanda

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Package Log

PROS

Packagelog is very user-friendly and efficient.

CONS

The scanner portion did not always work.

Chuck

Graphic Design, 11-50 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

Great for student housing!

Miss using this!

PROS

The fact that you could type manually the apartment number for a resident and select who

CONS

It would sometimes log two packages if you clicked twice