Yardi Voyager
About Yardi Voyager
Awards and Recognition
Yardi Voyager Pricing
Contact Yardi Systems directly for pricing information.
Starting price:
$1,200.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Yardi Voyager
1 - 5 of 227 Reviews
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed October 2018
Yardi Voyager
The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.
PROSCapabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.
CONSThe onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.
Jesse
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Powerful property management software
Overall, my experience with Yardi Voyager has been positive.
PROSYardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used.
CONSPortions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate.
Reason for choosing Yardi Voyager
StarRez rents"beds" rather than units. It wouldn't have been a good fit.
Reasons for switching to Yardi Voyager
Former software was custom made back in the late 80s and was never modernized. Any updates/fixes cost a lot of money. Hardware was on-site and couldn't be properly backed up. Yardi Voyager is an SaaS solution and they take care of updating and patching free of charge.
David
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2022
Industry Standard PM Software that declined over time
We ceased using Yardi after many years, primarily due to the outrageous costs and at the end horrible customer support. They "a-la-carte" every module and the functions within each module can be limited unless you license everything. The main reason was we could not get customer/technical support. Support emails would go unanswered, phone numbers disconnected or unanswered. Their management team would get involved and still nothing would be responded to or helped.
PROSUser interface was easy to understand and use. You could create your own customized reports.
CONSThat is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered.
Reason for choosing Yardi Voyager
We choose AppFolio. Outstanding customer support, great owner/tenant portals, more streamlined and automated processes. They also don't nickel dime you for every function and every module.
Shannon
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2024
Yardi Makes Residential Property Management a Breeze
I enjoy how Yardi has been designed and how easily it can be navigated. It is very user friendly.
PROSI enjoy different ways to pull up information so that I can easily tailor it to my needs.
CONSIt can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted. We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem. Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning.
Reason for choosing Yardi Voyager
I was not involved in this as our client chose it for us to use.
Angela
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Highly recommend
Very great experience. I have used various other software and Yardi is by far my preference.
PROSThere isn’t much that Yardi can’t do. Very detailed reporting which is customizable. Excellent costumer service
CONSThe initial set up can be tedious but really Yardi supports are very involved to make it as easy as possible
Reasons for switching to Yardi Voyager
Yardi much more detailed and many more useful modules for larger scale operation