Yardi Voyager Software


 

Yardi Voyager is a cloud-based property management and accounting platform for both commercial and residential entities. This software is designed for small portfolio real estate owners as well as large enterprises.

Yardi Voyager features automated lease administration, recoveries, lease management and correspondence management. The system provides integrated accounting and a property management function, role-based dashboards and critical date notifications with real-time analytics and business intelligence.

The system's commercial analytics includes commercial property and portfolio reporting. Apart from providing real-time key performance indicators for lease management, recovery reconciliation and performance statistics. 

Yardi Voyager also provides financial reporting, which uses Voyager’s accounting platform by directly importing general ledger transactions. Users can create monthly, quarterly and annual reports and perform real-time comparison and analysis supporting IFRS, GAAP and other international accounting standards.

 

Yardi Voyager
 
Supported Operating System(s):
Web browser (OS agnostic)

55 Reviews of Yardi Voyager

 

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Software Advice Reviews (17)
More Reviews (38)

Showing 1-17 of 17

Paul from Commercial and Corporate Real Estate Consultancy
Specialty: Commercial
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Yard Voyager: A Must See Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're shopping for property management software, then, even if you're a small firm now, Yardi should be on your consideration list. You are planning to grow, right? It will be a selling point if you prospective clients that you use Yardi.

Pros

During my 35 years in commercial and multi-family residential real estate, I have literally watched the real estate management software industry grow up. I have used most of the best property management software companies' products at one time or another. Yardi has been an industry front runner virtually since its release. If you run a large management company with institutional clients, then chances are you already know all about Yardi, because many institutional owners require that their managers use Yardi. If you aspire to manage institutionally-owned ("investment grade") properties one day, then you should take a hard look at Yardi. It is highly competitive cost and feature-wise with its very best competitors. Call Yardi and ask for a demo. At the very least, you will get a taste of what top-of-the-line property management software looks like. I have recommended Yardi software to my property management clients on many occasions. In all fairness, one size does not fit all in the property management industry, and I have recommended one of Yardi's competitors instead more than once.

Cons

What I like least about Yardi also applies to its best competitors. That is, there is a lot of front-end setup required to use its most valuable features. And there is a steep learning curve to be overcome in its use. Intense training of your controller/accountant(s) may be required, and additional training of property managers. As a general rule, you should expect Yardi's implementation cost to equal or surpass its purchase cost. This goes double if you plan to host Yardi on a proprietary server at your company. Again, my comments here apply to Yardi's best competitors as well. The best property management software is powerful, feature rich, highly customizable, and, when properly implemented, speaks well of your company's professionalism in many respects.

Review Source
 
 

Praise from PEN America
Specialty: Affordable Housing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Good but a bit limited

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The product is is quite easy to use and it has a user friendly interface. It would not take too long to master.

Cons

Navigating some of the features could be a bit challenging but once you master the product the it will get better.

Review Source
 
 

Greg from Lewis Cabinet Specialties
Specialty: University/Student
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

In 2006 this would have been great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is very easy to process payments and to have multiple properties
Adding different kinds of payments such as parking or other fees

Cons

Poor UI
If we hadnt progressed at all technologically then this would be a great platform to use.
Hard to search residents

Review Source
 
 

Jennifer from LC Home/LC Real Estate Group
Specialty: Commercial
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Makes Property Management a Breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'd like to see classroom learning more widely available!

Pros

Available online, able to enter transactions for multiple entities without having to log out and switch companies. If configured properly, Yardi Voyager is able to run accurate cam reconciliations, eliminating the need for extra work (maintaining cam on a spreadsheet)

Cons

Not very user friendly on some levels, and the manual isn't always crystal clear. The e-learning isn't very helpful and classroom learning is only available certain dates and places.

Review Source
 
 

Anita from LC Home
Specialty: Residential / Single-family
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Yardi review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Streamline time for entering accounts payable- nice that you can enter a batch (meaning more than one company)

Cons

Sometimes it's frustrating on where the reports are that you need and you cannot locate them-- you have to remember how to get there.

Review Source
 
 

Leah from LaCroix Court Apartments
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Yardi Voyager - All in one Property Management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I enjoy the software and would suggest it for any Property Manager!

Pros

I love being able the do all the accounting from one source. Yardi makes keeping track of leads as easy as a click of the button . I have no idea how are company lived so long without this product .

Cons

I wish that customer service was a little bit faster at getting issues resolved. It has taken sometimes two to three weeks to figure out software malfunctions.

Review Source
 
 

Alexander from Real Estate
Specialty: Real Estate Developer
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Accounting Software for our property management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software is very well organized. We can track a lot of work processes within the website and it helps out team with many tenants and vendors.

Cons

Sometimes the pages take a while to load and often time out. The accounting team described the desire for it to do more for the price

Review Source
 
 

Ara from Atlas
Specialty: Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Yardi Voyager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is the best property management products that we have used so far. perfect for managing client database, and saves on paper as well.

Pros

Once you learn the functionalities, it's easy to use. Highly recommend for an accurate setup. I love the dashboard. Very user-friendly.

Cons

Not all the company uses the same features. You can pick and choose the certain functions. The low-end version doesn't have many facilities.

Review Source
 
 

Carli from Housing Kitsap
Specialty: Public Housing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Not Suited For Our Program, but Didn't Know It Until We Paid.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The customer service is very friendly, but the system itself is just not user-friendly.

Pros

There is a lot of option for functionality, however, if it doesn't get setup correctly, one cannot use said functions easily. Then, has to spend extra time/credits with Yardi to correct the setup.

Cons

There cannot be separate forms for separate properties, which made our program view 10x too much information/form boxes than we needed to. So, there ended up being several empty boxes we just didn't fill in.

Review Source

  Response: Laura, Yardi

Date: October 2017

October 2017

 

Dear Carli,
I apologize for the functionality experience that you have described. Delivering excellent products and services has been Yardi’s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work to make things right. I will reach out to you, but also feel free to contact me at your convenience.

 
 

Eric from United Group of Companies
Specialty: Mixed Portfolio
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

I have worked with system for over 4 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the functionality of the product. The conferences are very nice to learn about new products and changes in the system.

Cons

Integration with other systems can be a huge issue many times. The system should be more web-based for a more user friendly interface.

Review Source
 
 

Malicia from Simply Home Innovations, LLC
Specialty: Community / HOA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Yardi= Common Sense

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, super basic program that takes care of all your needs. I love dash board. Anyone with basic common sense could work this program. Integrates nicely with other software's such as resident check and bluemoon.

Cons

I've used this software with different management companies and you can pick and choose which functions you want, nothing really negative on Yardi itself but not all companies use the same functions and not being able to use all of them can make the software a little more tricky at times.

 
 

Jeff from Housing Authority
Specialty: Public Housing
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great Client database software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used this software to manage a large database of clients. I received a day of training and that was more than sufficient to get the hang of Voyager. For our purposes, I was easily able to search clients by first or last name, last 4 of ssn, or even the street they lived on. Was able to upload documents directly into the system and attach them to client profiles, which cut back on our paper usage and kept us from having to add more filing cabinets.

Pros

-Efficient
-Easy to learn, easy to use
-Reliable

Cons

Interface can get clogged up with open windows. Sometimes when you click to open a link the page will open in the background and you will not notice. Not a big deal maybe just something to work on for the next software update.

Advice to Others

If you need help managing your client database and would like to save money on paper and office space storing files than this is the perfect software for you. I have been nothing but happy with it.

 
 

Tom from Avenue5 Residential
Specialty: Apartments / Multi-family

August 2016

August 2016

I love YARDI I have used it at many different properties & Jobs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Its very user friendly even on different versions its usually pretty easy to use.

Likes Least

Sometime some restrictions on access to reports or features.

Recommendations

TRY AND YOULL LOVE IT, I DO!!!! If you know someone that is using it at their job check it out!

 
 

Dee Dee from Avenue 5 Residential
Specialty: Apartments / Multi-family

August 2016

August 2016

Love Yardi!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's easy to use, easy to navigate, easy to move from resident to resident and also to find vendor information.

Likes Least

I wish there were more reports available to everyone and not just to certain companies, etc.

Recommendations

This is the best property management software I have used in my 20 years in the business.

 
 

Gilad from Western Beef, INC.
Specialty: Mixed Portfolio

August 2016

August 2016

Yardi Voyager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Covers every aspect of property management and ties all departments together makes it easier to communicate with all departments and tenants and be hands on the job 24/7.
most software i researched had one or two options missing but its seems like the staff at Yardi did a great job and covered every possible scenario .

Likes Least

Not 100% user friendly but easy to get used too, all in all great product

Recommendations

Saves the hustle of working with different software's

 
 

Glenn from Oak Coast Properties
Specialty: Apartments / Multi-family

August 2016

August 2016

Exploring Options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

YARDI has been my go-to property management software at more than twenty different communities. The ability of this software to be manipulated to provide the management data and style to apply to so many various asset types, and or management styles is pretty amazing. The years of improvements through providing leading edge management software has honed this offering to include the ability to manage every aspect of your asset management needs.

Likes Least

The bottom line costs associated with licensing and usage are a consideration. For smaller users, the costs to set up menus, tabs, and reports are greater because they cannot be absorbed in as many budgets to achieve the customization you may need, within the included hours of service. These are some reasons smaller users are choosing other management softwares. It would seem such a stable industry leader would have simplified and made more inclusive, all the basics needed for smaller users.

Recommendations

Have prepared questions for specific demonstration by the software sales department of target areas that are important to you such as vendor management, what the process looks like from traffic through move out and the various ease of use options included. It is very important to understand the service options for continued training and support options to clearly ensure the software offers all you are seeking for your monthly and annual investment management.

 
 

Robin from VCS
Specialty: Community / HOA

April 2016

April 2016

Not for smaller HOA's (under 50 units)

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Not for smaller HOA's - may be best for large associations, or a number of associations in a Manager's portfolio.

Likes Least

Does not provide sufficient Project Management tools. The version we would need is too expensive. The low-end version doesn't have basic features we need to track maintenance requests, projects, access documents, utilize email to send Board notifications.

Recommendations

Compare to Buildium, AssociationVoice and others that either offer website based or iCloud based services with portal access.

 
 
 
Showing 1-20 of 38


October 2018

October 2018

Yardi Voyager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

Pros

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

Cons

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Review Source: Capterra
 

Breanne from SBI
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Accounting and Property Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used Yardi for accounting, lease information, building information, tracking COI's, running budget reports and many other things. Overall it is an amazing product that can help a business consolidate their PM tools all in one.

Pros

The biggest pro for Yardi Voyager is the ability to track multiple properties in one system, this includes COI tracking, AR, collections, lease terms. The other wonderful tool is the ability to keep all the property information in one place (i.e. building size, type, year etc...)

Cons

This program can be difficult when it comes to first time users. You spend quite a bit of time training. Also, there are usual multiple ways to accomplish the same goal (i.e. posting rents on tenant's ledgers) so it can be confusing when beginning the program and trying to understand what buttons so to what and which one you should us for a process.

Review Source: Capterra
 


October 2018

October 2018

Great Software for Self Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making sure all of my tenants pay on time and I can track each and everyone of my tenants old and new.

Pros

I love being given a reminder to call tenants that a delinquent and knowing what stage of delinquency they are at when I call. Tech support is great!

Cons

Sometimes the answer to what you are looking for is not so obvious.

Review Source: Capterra
 

Jeff from Grubb Properties
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Our company standard property management software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have been doing basic user administration for a couple of years and that process has gotten easier with each upgrade.

Pros

The various modules that cover all parts of our business: commercial, investor relations and multifamily.

Cons

A lot of times we do not see a status bar or any other indicator of the software processing something. Some error messages are vague or very database specific where the average person does not even understand what it means.

Review Source: Capterra
 

Cherlisa from Real Estate

July 2018

July 2018

I use Yardi during 90% of my day. I wouldn't be very productive without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps make my job easier. I can't do much of anything without it. When the system is down or I get locked out... I am useless...

Pros

I think it is very user friendly. I had never used the program two years ago when I started my new job. I caught on immediately. There are options available to get to different tasks more than one way. I am still learning new things, but I feel lost without the program.

Cons

Sometimes the communication between other programs is funky. We use I Love Leasing (Sweet Spot) and the import/export causes multiple leads.

Review Source: Capterra
 

Aliea from Real Estate

July 2018

July 2018

Yardi helps with organization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Yardi is quick. It can keep almost all the residents information and is easily accessible. Yardi is organized.

Cons

I do not like when i visit another property and use there property code and now that im back at my property i have to keep switching the code every time i log in. I also dont like that it times me out alot and i have to log back in before im able to save my work.

Review Source: Capterra
 

Jacque from Timberlake Apartments

July 2018

July 2018

A MUST have program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been in Multi-Family residential business for 5 years and I could not have survived without Yardi. My company has so many customized features it makes reviewing reports and entering POs so simple!

Cons

The only downside is because our Yardi is so customized, our lead tracking program doesn't inter grade very well. But I still LOVE Yardi.

Review Source: Capterra
 

Stacey from Pembroke

July 2018

July 2018

We use it as our accounting software and system of record for leases.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are a lot of controls in place that enable us to maintain it as a single source of the truth. There are a lot of useful reports that are pretty easy to navigate.

Cons

There are almost too many ways to set things up. As we start to implement additional software that feeds off yardi data, the flexibility of the software actually poses a challenge in integrating with other softwares. It would be helpful to have a recommended way of entering key lease provisions.

Review Source: Capterra
 

Mike from Olympia Management, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Yardi has been very valuable for managing numerous multi-family apartment complexes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Instant and specific reports for virtually any need that arises.

Pros

The varied documents that can be produced. Once the raw data are entered, Yardi can basically produce any batch of information in general or specific to a certain need.

Cons

Yardi can be rather complex, especially for the beginner or one unfamiliar with its applications. Considerable training is necessary for most individuals to gain full utilization of its services.

Review Source: Capterra
 

G. from Fogelman

July 2018

July 2018

I have used Yardi Voyager for many years in the past.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Yardi Voyager is very in dept with the financial analytics reporting and the quick reports option is very useful.

Cons

It is not as user friendly as other property management software but more detailed on certain types of reporting.

Review Source: Capterra
 


July 2018

July 2018

I've used Yardi for years for property management and accounting. It's the best product out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software made my company's processes much more streamlined and effective. It created a team functionality allowing more people to work together than before.

Pros

I like that the software can be customized to your needs. There are several options for add ons that you can choose to use or not. There's also a ton of training from full conferences to webinars.

Cons

When usage is high, the system can run slowly. This generally happens around the first and last days of the month.

Review Source: Capterra
 


June 2018

June 2018

Great potential, not quite there yet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Working towards streamlining property management, please keep improving so you can get there!

Pros

Disclaimer: I was asked to set up and test this for my property manager relative. The potential is huge- managing all rental properties from one site. The reporting is robust, and interface is intuitive and clear.

Cons

It seemed to take way too long to get to the screen I wanted, then the pop-ups, which are supposed to make life easier, kept getting in the way. It needs to be WAY streamlined to be a go-to tool for property managers, IMHO.

Review Source: Capterra
 


June 2018

June 2018

No matter what type of property under management Yardi will work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For residential property Yardi allows me to input upcoming large expenditures as well as Holiday expense allowance- Nice

Cons

I believe there is a company elsewhere that may summarize in more detail my monthly management expense, However, Yardi is not complicated for me and easy to view my budget status daily

Review Source: Capterra
 

Daisy from Mavelon

June 2018

June 2018

Clunky website created by non-users.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The pros do not outweigh the cons. 1) One can use it online (same as lots of others). 2) One can use it for accounting AND property management. Not sure what else.

Cons

1) Times out "for security" very quickly, yet it requires NO password to sign back on. It's just a nuisance timeout that makes you lose your work OR have to constantly remember to refresh.
2) Slow
3) Clunky system that doesn't really do a lot
4) WAY TOO many pop-up windows constantly opening. Let ME decide if I want a pop-up.
5) Way too many fields that do absolutely nothing
6) It probably can do a lot, but who knows since it's not designed by property managers and has too much non-usable information on every screen (tons and tons of non-used fields).

Review Source: Capterra

  Response: Yardi Systems, Yardi

Date: June 2018

June 2018

 

Hi Daisy,

Thank you for your feedback. Delivering excellent products and services has been Yardi¿s commitment to our clients for over thirty years. We continue to innovate and improve our products. I would like to learn more details about your experience and work with you to make things right. I will reach out to you, but also feel free to contact me at your convenience.

Best regards,

Becky Sanvictores
Vice President, Client Services
800.866.1124 x1140
becky.sanvictores@yardi.com

 

Jennifer from San Jacinto Storage
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

A valuable tool to manage all of your rental properties all in one place. Great for many units.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Against all other rental property softwares, this is the most diverse. You can literally use it from everything to commercial, residential and hospice type environments. It is also really great because most people that have worked in the rental property industry are familiar with the program which makes training new hires a lot easier.

Pros

This is a great way to manage every part of your rental property aspects all in one place. Yardi Voyager is extremely helpful in implementing payments to accounts and many more features. There is a reason that Yardi is one of the most popular rental software tools out there. They make handling everything simple and easy. Yardi Voyager specifically is good against multi platform rentals. It's like the big boy of rental tools. Once you have it all configured you'll never use anything else. It will help you with quotes on your new move ins, your lease expirations, your work orders for your maintenance people, it will also help with your occupancy, your vacancy and your foot traffic in your property. There are a lot of reports that you can generate to gauge how you are doing financially in the business as well. Yardi Voyager is an extremely useful tool.

Cons

The only con that I have about the program is that some of the functions that are incredibly useful, can be a bit difficult to configure and set up. Luckily though, any time I've struggled all I've had to do was contact customer support and they literally were able to help me step by step. Very very useful.

Review Source: Capterra
 

Charlene from Red Oak Apartment Homes, LLC

May 2018

May 2018

I work with Yardi 8 to 10 hours a day

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The easiness of entering a renewal. Rent roll is awesome and easy to look at. Looking up a phone number or email is easy to do. Love the market survey option.

Cons

Guest cards, duplicate guest cards, dates can be changed in guest cards, too much information to enter. Yardi times out a lot and it is very slow. Especially at rent due time.

Review Source: Capterra
 


May 2018

May 2018

Yardi is very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are multiple ways to do the same thing in the program. The links are extremely easy to find on the home screen.

Cons

I dislike how much Yardi crashes. We use Yardi for everything and when we constantly have to shut it down and log back in takes a lot of time

Review Source: Capterra
 


May 2018

May 2018

Hello early 90s software but AMAZING customer service. Pretty much only option in commercial mgt.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was pretty much the only viable option for commercial property management because it did have so many features that the clunkiness was just a "price to pay" for everything else.

Pros

The customer service was second to none (I've never had such an awesome support team that was so responsive). The software also seemed to be pretty good for the property management side. From all the commercial property management software my client looked at this one was pretty much the only choice because of the robust functionality and the one-stop integration (accounting and client management were in the same software).

Cons

SUPER clunky, and early 90s interface. From an accounting perspective there was so much that it was lacking - including controls (like being able to lock people out of certain functionality while giving them access to the other modules they did need). It was also really frustrating because the accounting reports were quite unsightly.

Review Source: Capterra
 

Victoria from Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Yardi, its what to pros use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

able to manage a huge property and also good for resume

Pros

Amazing for large complexes. I used this when working at a section 8 housing complex with 196 units. In fact the whole company raved about it. Its very complex and has a lot to offer.

Cons

It takes a lot of time to learn and understand. I was actually let go from one job for not knowing how to use it. I think if they offered an online course that you didnt have to pay for or maybe even do have to pay for it would help a lot

Review Source: Capterra
 

Nora from Up

March 2018

March 2018

I used Yardi for a few years at an extremely busy property. All reports were easy access easily use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The pros I like about Yardi is that it was very easy to use and very self explanatory. Always someone available

Cons

One fact that I disliked about Yardi is that it was difficult to go back a day (or so) if a batch needed to be corrected.

Review Source: Capterra
 
 
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