FreshBooks vs NetSuite OpenAir
FreshBooks has 4383 reviews and a rating of 4.48 / 5 stars vs NetSuite OpenAir which has 39 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.
- It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.
Cons
- Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
Pros
- Tracking project progress and time is the only thing this is good for. Heaven forbid you forget something and you have to start all over.
- The software is fairly streamlined to be able to move quickly and process recurring tasks in such a way that non-accounting staff can be comfortable in the UI too.
Cons
- If you are a small company, the assigning of resources can be frustrating, as we are an all hands on deck organization, so resources are often double booked, which can create confusion in OpenAir.
- The drop downs didn't toggle well and data would have to be refreshed all together to get the correct information in the drop down in case you wanted to see a different client.
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