TOP PRODUCER
About TOP PRODUCER
TOP PRODUCER Pricing
Top Producer CRM is available for $129/month, based on a one-year term.
Starting price:
$129.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for TOP PRODUCER
1 - 5 of 272 Reviews
Orly
Real Estate, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed July 2022
Top Producer is a foundational product in real estate needed by all realtors
Arielle
Verified reviewer
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Excellent Real Estate CRM
A great program for the price and really provides a lot of helpful features
PROSTop Producer is a great CRM that can link to your listings, automatically email clients, set client anniversary dates & touches, just an overall excellent CRM to help with transactions
CONSThe interface seemed a little difficult to learn at first and the set up was a little strenuous however it became the most used platform we've ever had
Reason for choosing TOP PRODUCER
Top producer had many more features to handle a large client base
Vendor Response
Thank you for your feedback Arielle! We appreciate being a part of your business !
Replied October 2020
Ryan
Verified reviewer
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great for large brokerages, terrible for end users
I did not like it at all. I was never a fan the more I learned, and the more I got frustrated with the overdone workings of it. Too many steps for simple tasks. It is too time consuming to use, and discourages follow up with clients, when the CRM software is the burden.
PROSIt is a tried and true platform for brokerages and teams to track deals, clients, and every aspect of the business. it can do a lot, and I mean a LOT. This is the industry standard software that has been around for ages in Real Estate.
CONSIt is severely outdated. It is cumbersome, not easy to navigate, and just clunky. Its a step above an old DOS system that has been modified to work in windows. Its behind the times, and difficult for end users that, especially if they are not very tech savvy, to use and operate. Deals and clients seem to get lost in the mist, its hard to know what way is up.
Reasons for switching to TOP PRODUCER
Brokerage wanted to use this software. I hated every minute of it.
Christopher
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Top Producer X
I'm familiar with the CRM and Websites and think you guys do a great job.
PROSLead funnels and website connectivity along with the new AI service,
CONSWebsites still look antiquated, could use a GoDaddy type model in the webspace and It is a shame that your profiteering off of people's divorces, to find homes that will be listed using your predictive AI, I would ask that you take that out of your data set, unless you can forward that data and send them adds to help them get into Christian marriage counselling and allow me to handle the conversations as they come in and only seek their good in the process and not try to sell them any of my services.
Reason for choosing TOP PRODUCER
Familiar with the features and pleasantly surprised with the new look and feel of it very comparable to Monday.com or Hubspot without the over complication and learning curve.
Mark
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2022
TP's primary concern is locking agents into 12 month contracts before all else.
I had every intention of notifying TP that I would be continuing on within my 30 days. However I got super busy that last week and just spaced making the call on Friday while I was running around with clients. I realized over the weekend I was supposed to call, so called on Monday to notify them of my cancellation. To my absolute disbelief they would not accept my notice at 33 days. I was forced to pay them $85 a month for the next 11 months even though I did not use the platform. I was beyond angry. 12 month software as a service contracts are total b.s. and exist to benefit the vendor and the vendor only. They could point to the fine print and say it was their right not to cancel. Not an agent-centric company and the platform is mediocre.
PROSThis was my second go around with TP with a 10-year break in between. I noticed that they had finally revamped the platform and it appeared to meet modern crm standards for agent needs. They were still requiring a 12 month commitment, which is just nuts these days, especially when putting a new app through the paces.
CONSThey did tell me I could cancel within 30 days if needed, which was good to hear. However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting functionality and the out of area number they provided for the one way text. Also, the Market Snapshots had terrible deliverability.
Vendor Response
Hi Mark, thank you for taking the time to let us know, and we are sorry for the experience you've had. We understand that things happen as a busy real estate agent. I wasn't able to locate your record without a last name, so if you'd like, please reply to this response and I will have somone contact you to see what we can do to help. And regarding the other concerns you mentioned, we just released an upgrade for Market Snapshot that doubles and triples deliverability. The branded market reports are now sent through agents' email accounts, which dramatically improves deliverability. Regarding texting, two-way texting is available. And you are assigned a free Top Producer® phone number for your local market area. Any text messages you send from Top Producer® will come from this number. Any replies or calls back to that number will be routed to your cell phone. If the number you were assigned was out of area, we could change that for you.
Replied November 2022