EBoss is how we run our business from a candidate point of view so it is integral to our business

Really easy to use and keep track of jobs and people plus manages GDPR very well. All with a nice interface

Not much really, it has less issues than many other recruitment sofware suites that I have used in past

Nice and easy to use system. Good and reasonable monthly payments.

We don't dislike anything about this product.

eBoss was interfaced with our website through an API. At some point, the API changed (eBoss claimed it wasn't them, and our webmasters did the same). To their credit, eBoss did persist in trying to get to the root of their problem while knowing that we were shopping around for alternatives. Having said that, I will most definitely NOT recommend eBoss to anyone. Apart from the outdated product that they offer, their relationship with our webmaster was non-existent. Other suppliers used to advise them from at least 4 weeks before about any changes/new releases. But worst of all, when we decided to leave eBoss, they acted very childishly - despite that we had been clients for over 10 years! They made it very difficult for us to export our data (something which we own) and were being very petty about a simple issue of a .csv file (which maps CV documents to database record profiles). I offered numerous times to do it ourselves by they kept ignoring our requests and insisting on charging us. The situation got so bad that I had to involve our lawyers. After 10+ years of business, this is how we left eBoss!

It was an innovative, cloud-based solution 10 years ago, but it failed to keep up with the times!

The interface is very old fashioned and it is not as user-friendly as other solutions like Workable, Recruiterbox or Hire by Google. It does not interface with the G-Suite, or any social media platforms like LiknedIn and facebook.

I write this review today for eBoss with great joy in being able to share my extremely positive and supportive experience. IRC formally SGL Resourcing has been using eBoss for the past 7 years, before committing to eBoss we tried various recruitment software’s before finding this which suits our needs perfectly. This system is very user-friendly however one thing to remember is that a database is only as good as the people inputting the data. I had to steer my team into using a CRM system designed for the work we carry out every day, I wanted to make sure the team understood the reasons and listened to what was important to them to ensure this worked for us all, fortunately eBoss covered everyone’s concerns which was mostly limiting administration and being able to capture information easily and swiftly. In today’s age it is not as simple as leaving a voicemail and getting a returned call, the recruitment market is so competitive it means we have to have to think outside the box, luckily eBoss are on board with that idea and this is why they have implemented great functions like WhatsApp, SMS and even having skype implemented in the system works well as we have candidates abroad. eBoss come up with ways to help the end users and always want fresh ideas from their clients to make it the most efficient it can be and ever evolving. To finish off, eBoss has supported us through several changes over the years and have always been on hand to listen, great service and team!

This recruitment system really keeps changing with the times, for example when we first took on eBoss back in 2010, you didn’t have today’s unique features like text, What’s app, skype etc. all of this is integrated into the system with your phone and email and works perfectly. The client support is second to none, very fast turnaround to any questions. It is extremely easy to upload CVs as well as track and update candidate progress in the recruitment cycle.

Whilst I sit here and type, I find it extremely hard to pick a fault with the system however if I was going to be extremely picky I would perhaps want to see the interface a little more jazzy/personalised in terms of being able to upload larger logos and company straplines as with staff working remotely you could, in essence, change the weekly strapline to encourage more togetherness to make it more like an intranet interface.

Working with eBoss is great. The database supports my business, it keeps the admin organised and as an administrator, I get an overview of everything. I like the support from the team, the back of house is excellent and always on hand. For simple Q&A, there are plenty of tutorials to read and watch, to answer small questions, that may just be a how to get around different areas, without closing pages down for example. We don't yet use eBoss to it's full capacity, we are a small agency, however, it a place of growth and as we push on, I have the confidence that eBoss is up to the task of supporting a much bigger agency, so future proofing our confidence in their system.

I like how the database works with our website. We initially paid to have the two work with one another. The help was there to develop the software required and it allows us to post a job on the system, that reproduces on the website too. Coordinating and monitoring activity is straight forward, seeing a conversation with a client, developed in to a full job spec, CV submitting, interviews, feedback, good or bad. Conversion rates etc. it's all on there to see. From a coaching perspective, the data is easy to break down, we can see where maybe too much, or too little attention has been given and as it's all very visual, consultants can see where they need training and guidance to prioritise jobs, and get the conversion rates as high as possible, reducing the time taken to fill a vacancy and keeping our clients happy with a slick service.

The system is big is probably my only 'con'. But that's probably the same with all databases, they have to cover a lot of industries, and I am mindful of that.