All The Applicant Manager Reviews

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Michele

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

TAM Fan!

PROS

We're a small company and TAM checked all the boxes for us at a very reasonable rate. It is easy to use, the knowledge base is very helpful, and when we need something more, the customer service is instantaneous! There is no waiting for help. TAM has made our lives so much easier, especially as an Affirmative Action company with the tracking requirements we have. We've appreciated that when we have a suggestion, it is taken seriously and often times we see the system upgraded with those suggestions included. The system seems very nimble and the TAM staff highly responsive and a pleasure to work with. We don't use all the features, but those we do are easy and intuitive.

CONS

No complaints whatsoever, but looking forward to being able to text/track conversations with candidates in the future!

Vendor Response

Michele - Thank you so much for your enthusiastic and thorough review! We've very much enjoyed having you as a client, and we look forward to a long partnership ahead! Cheers!

Replied August 2018

Stephanie

Religious Institutions, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great Software

Overall, the product has been great.

PROS

The software has been wonderful at tracking applicants through the entire process. It has been easy to set up to fit our needs. The software fits our needs. Customer support has been wonderful.

CONS

I've experiences some issues with event triggers not working. I've also experienced a glitch in the system that has sent numerous emails to various applicants. Customer support has handled each issue as it has come up in a timely manner

Reason for choosing The Applicant Manager

The Application Manager met our needs and had the best pricing.

Ericka

Insurance, 11-50 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2018

Decent system if you don't have to track recruiter productivity

PROS

It's a fairly easy to use system, it tracks applicants, works excellently with Bamboo, and offers great on boarding tools.

CONS

It's kinda of expensive depending on which package you choose, it also doesn't offer any sort of tool to figure out which recruiters on your team are the most productive.

Vendor Response

Hi Ericka, Thanks so much for taking the time to submit a review. We don't have any clients associated with Aflac, and no users matching your name, so we think you might be writing about a different ATS. TAM has different billing options to fit almost any budget, and robust reporting options showing data "by Recruiter" as well as by Department, Location, and others, so you can easily see your Recruiters' productivity. If you are using TAM, please reach out to your account rep ASAP so we can check in on your account. If you're not using TAM, and the cost and reporting options of your current ATS aren't meeting your needs, TAM can most likely help, so please give us a call soon! - The Team at TAM

Replied December 2018

Nikki

Gambling & Casinos, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Helpful ATS

Really good. Would recommend.

PROS

The integration process was very smooth and the price of the software is fairly inexpensive. I've received great customer service from TAM and I'm excited to see how the filtering options are enhanced in the feature. There is some room for improvement, however for the price I can't complain.

CONS

I wish it did a better job at filtering, but again for the price is does a good job.

Reason for choosing The Applicant Manager

The customer service, and the customization is perfect for our needs.

Melissa

Civil Engineering, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

The Best of TAM

I have worked with a few different Applicant Tracking systems and none have been this easy to use. From the ease of application to friendly and prompt customer service, this is by far my favorite system to use.

PROS

I appreciate the customization available to me if I need it. It is also rare these days to have a service provider take your input and suggestions and put it to fruition. Another one of my favorite pieces is the regular webinars. I like learning how other companies use this software as it's given us some great ideas.

CONS

Now that we've used this software for a few years, our requisition list is getting rather long. When I am looking for a certain position to copy from, it'd be great to have more search features to pull the one I want.

Reason for choosing The Applicant Manager

Price is a big proponent. It was affordable and the demo videos made it seem very easy to use - which has been the case.

Reasons for switching to The Applicant Manager

They did not provide what we needed and were difficult to work with.

Cara

Management Consulting, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Amazing team with full support

Great team and excited to see how this ATS morphs as our needs do.

PROS

Full service ATS Easy to configure Able to section out different companies - staffing agency need Looks great

CONS

Greater analytics once candidate hits the ATS Greater analytics of exactly where candidates came from (vs. self identified)

Vendor Response

Hi Cara, Thanks so much for taking the time to provide this review! It’s been our pleasure helping get your system up-and-running, and we know the service will continue to impress you, as we take feedback like yours very seriously when determining what features will make it into our next release. (You can expect to see releases every few months, and they’re always chock-full of items requested by clients like you.) For your question on applicant sources, we actually *just* released a new filter for source reporting, which will allow you to do exactly what you’ve asked for, here. We’d love to meet up with you some time soon to talk about what other analytics you’d like to see, so watch for an email form us to set that up. Thank you again for your review! Happy Holidays!

Replied December 2017

Etha

Construction, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great HR Tool

As the one to upload job and send out it is very easy and fast to post a job. I like the tracking and ability to search is easy too. Just getting the managers to use the tool is the problem.

PROS

This software makes it easy to track applicants and if managers will give you notes to follow it makes the job easy and fast. The key here is that the managers have to use the note screen and it would be good if they could change the status on applicants as far as if they do not fit qualifications.

CONS

Need users to get involved in the status of employees. So that the user can update that information and we can send out a notice faster to those that are not as qualified as others and will not be interviewing.

Reason for choosing The Applicant Manager

The ease of the system

Patrick

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2012

Sure there are many options out there but if you are looking for one that flexible to your needs, then stop searching. I've found that when ever I've needed something from The Applicant Manager I was able to get it done. The entire program can be customized to how you want it and makes your processes almost effortless. The designers are quick to respond to any requests you may have and a delight to work with. The Setai is a luxury hotel located in Miami Beach and we quite often have the need to attract the best talent to fill our positions. We recently underwent a change in management and began putting new processes in place. One of the things we had to do was get our recruiting efforts organized immediately. We were using a rigid and non-flexible system in the past and were introduced to The Applicant Manager by one of our consultants. We were allowed a demonstration and took it for a test drive before quickly reaching a decision. Implementation was seamless and linked to our website and social media sites in no time to put us in business. Learning the new system could not have been any easier. After the implementation, tutorials were provided but it did not take long before were were comfortable using The Applicant Manager and well on our way to filling our vacant positions. Now quite honestly, I would rather use my time doing other things than screening and tracking my applicants. With The Applicant Manager, I am able to set my thresholds and ask the questions to get exactly what I am looking for. Getting status updates or inquiries on which stage of the recruiting process for an applicant is child's play and rejections are effortless. Best of all the applicants are presented with a highly professional image of your organization and love that you take the time to reach out to them, they don't realize how easy The Applicant Manager makes it. The Applicant Manager makes me look good at what I do!

Glen

Management Consulting, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

TAM - Software delivers what it promised!

Would recommend this software for any company that needs a simple, easy to use software. Great for smaller to mid size employers.

PROS

* Overall Value * Great customer service (email and phone) * Ease of Use * Regular software updates * Not too complicated * Delivered the capabilities it promised

CONS

* Wished they had HRIS software too. Some off the workflows are not intuitive to set up (but that happens with all software).

Vendor Response

Hi Glen, Thank you so much for taking the time to provide your thoughts on TAM. As a best-of-breed service, we won’t be developing our own HRIS, but we do have partnerships with a couple of excellent HRIS systems (Bamboo and Namely) that can integrate seamlessly with your TAM system. If you haven’t already, we’ll be more than happy to get this set up for you. Thanks again, and Happy New year, Glenn!

Replied December 2017

Shannon

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I would recommend TAM

Love the electronic Req feature.

PROS

This ATS system is very user friendly, and has almost everything we need.

CONS

That candidates cannot have a log on to check their status.

Reason for choosing The Applicant Manager

pricing, user friendliness

Reasons for switching to The Applicant Manager

electronic reqs

Ryan

Education Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2020

Good applicant tracking software, a bit of learning curve

The Applicant Manager has really streamlined our internship application process. Being an internship program, we're structured a bit differently than many businesses that might use The Applicant Manager, but it does the trick and has been received well by students and community partners. Some of the extra features cost more, so be sure to verify which features are included with the package you purchase while evaluating your businesses' needs.

PROS

Once we had our account set up, it has been great to be able to track all of our internship applicants in one place. Support from our customer support consultant, [SENSITIVE CONTENT HIDDEN], has been very good.

CONS

It isn't the most user friendly interface and there is a bit of a learning curve (with training from a representative from The Applicant Manager). It seems a bit dated. When we were in the process of putting our application 'live' on our website, one of the features we had been told was included was removed from our account without notification. While we eventually resolved the issue with lots of calls to Customer Service, it caused a delay in implementation and was very disappointing.

Anita

Pharmaceuticals, 51-200 employees

Used daily for less than 12 months

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2017

Straight-forward, easy to use, terrific customer service

Again, I've had a great experience with TAM. Give them 5 stars for their customer service and webinars.

PROS

I've found TAM to be straight-forward and easy-to-use. We use it for position posting and applicant tracking, so I can't speak to the reporting or data features. The customizable tables make sorting easy. Prescreening question options are thoughtful. It's very easy to train our managers on. A huge plus for us is TAM's customer service. As a newbie to HR and applicant tracking systems, I call them a lot and they are always nice, knowledgeable, very helpful.

CONS

You need to always preview job postings -- the formatting doesn't always translate from the position page to the career page.

Quentin

Hospitality

Used free trial

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2014

Great Applicant Tracking System!

PROS

The team behind The Applicant Manager is very flexible and adaptable to making changes to the program, which benefits their end user, the client, me. There is no need to send in a request and then wait a year for the next update, as they are continually making the program better with new and creative updates. I love the fact that all resumes from applicants who apply for a job or that candidates simply submit are automatically loaded into my system. TAM has saved me countless hours compared to our previous manual program when it comes to applicant tracking, job posting, and candidate searching. They are price-conscious with respect to the monthly fee, and as a boutique firm, we appreciate that.

CONS

Nothing really, though I wish you could delete candidates (not archive) out of the system for good so the database was not cluttered. That being said, as a Recruiter (one of the services we offer at our consulting company), I wish the system did certain things that would make recruiting easier (it's already very easy with this system). This program is best when used by your standard HR Manager/Recruiting Manager, which the system is designed for.

Samia

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

User friendly & Lot of features!

Better communication internally and externally. Keeping track of recruitment and being able to pull detailed reports.

PROS

TAM is very user friendly. We have gotten great feedback from hiring managers saying how easy it is to navigate!

CONS

It's not really a con, but since we wanted so many things customized, it took a little longer for us to create the perfect platform. (This was an internal process, not really TAM)

Sasha

Retail, 11-50 employees

Used weekly for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I love TAM

PROS

One stop shop for posting ads to multiple sources A careers page that we did not have to build Automated rejection emails to failed candidates Easy to set up and understand AWESOME customer service

CONS

You have to pay the monthly fees on months where you do not post the ads. Its a continuous subscription.

Vendor Response

Thank you so much for taking the time to post your thoughtful review! We are so glad you enjoy our great features and second-to-none customer service! Thanks also for your feedback about the subscription - yes, TAM is a continuous subscription, but it is always month-to-month and we do not require any extended contracts. Your continuous subscription allows us to keep your system top of the line and to have our support staff available for you when needed. We so appreciate having you as a client, and thank you again for the review!

Replied August 2018

Joyce

Construction, 201-500 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Fans of TAM

PROS

Logical flow. User friendly. Support is fabulous. The training webinars are great. Customer Service is quick to answer questions and solve problems!

Karen

Management Consulting, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Great ATS!

PROS

TAM is extremely easy to use and intuitive. I was able to easily create what I needed without having to consult the user's manual all the time. Great workflow and organization of the product. Everything you need is on one page. Very easy to import resumes, open jobs and move people through the workflow process. Also you can totally customize what is most important to you.

Sammie

Staffing and Recruiting, 2-10 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

FUNCTIONALITY

2

Reviewed January 2018

Controller

PROS

The reposting of jobs, connecting to social media websites is okay. Connecting with other recruiters.

CONS

Not easy to email candidates or clients. Not easy to send emails to other recruiters or see what each person is doing inside the ATS.

Mark

Banking

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2015

Terrific recruiting and collaboration tool

PROS

Great value that enables any company to immediately and simply implement a professional recruiting presence on their own website, collect all relevant information automatically, including cover letters, resumes, and questionnaires, and then collaborate among all stakeholders during the interviewing process.

CONS

Nothing I can think of. The pricing is a bargain, their service has been excellent, and the product is a snap to use.

Christina

Media Production, 51-200 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

TAM is the greatest thing since sliced bread.

PROS

TAM is officially my favorite ATS out of all the systems I have used over the course of my career. A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive. Implementation was so smooth. I particularly appreciate that I didn’t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized.

Amanda

Oil & Energy, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2017

TAM has it all

All of the staff I interacted with at TAM were knowledgeable, friendly and quick to respond.

PROS

Level of configurability is high but still seems easy, the user interface is simple and logical, multiple resume uploading options, price is competitive, self-service options are extensive and intuitive, completely mobile responsive, integrated with free job boards, all fields are searchable, knock out questions that are customizable for each position help recruiters improve efficiency.

CONS

No outlook integration button, which means emails must originate in TAM in order to be associated with the candidate's record.

Charlotte

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

Seemless experience

PROS

easy to use, great customer support when questions arise, seems to integrate well with job boards/sources

CONS

Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used

Kristen

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2016

The Applicant Manager is an amazing software

The Applicant Manager is an amazing software. It is so easy to use and the customer service is beyond great! They are very responsive and quick to get back to you anytime you send in a question or request. The Applicant Manager staff are so pleasant to deal with over the phone and are very understanding and kind - even if the answer is obvious! The have amazing webinar's and a great deal of useful information in their Knowledge Base. They also, constantly take the comments and requests of customers into consideration to make useful improvements! Overall, The Applicant Manager is an amazing software and I would be lost without it!

Jessica

Construction

Used free trial

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2015

The Applicant Manager

PROS

It's very easy to use on the applicant side. Their customer service has been great, they are always there to answer questions I have, and they give monthly webinars that help explain different parts of the software.

CONS

They are still a developing software, which has both pros and cons, but for the most part, I have experienced the con side of it. I don't think they have fully reached their potential, and there are items that I wish it had. For example, they still haven't integrated with Monster job posting, and they said that was going to be done months ago. The integration would be great but not having it is not really the issue; it's just the fact they keep saying they are going to do it "soon."

Cathy

Computer Software

Used free trial

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2014

Fantastic ATS for small or medium business!

PROS

It's very user-friendly, with easy customization, free postings, and an attractive personalized career page. It's easy to integrate to websites and has an internal portal. They have exceptional customer service from HR/Recruiting experts! It's excellent for employer branding, pipeline building, and skill coding. You're in the driver seat!

CONS

It's still a young product and a little fish in a big sea of whale competitors (but that, for me, is a good thing!) It's not as robust as I would like in KPI/Metrics tracking. I'm sure those things will become more detailed as our recruiting division continues to evolve and grow. I'm confident TAM ATS will grow along with us seamlessly.

Showing 1 - 25 of 128 Reviews