About Ambassify

Ambassify grows along with your organization and its ambitions. Set a low-threshold starting point to facilitate adoption and ease into the full power along the way.

Our features: Verified social sharing, polling, voting, announcements, referral & affiliate campaigns, review gathering, NPS scoring, and many more. All of which can be enhanced through reward gamification and a dedicated, white-label mobile app.


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9 Reviews of Ambassify

Average User Ratings

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Showing 1 - 9 of 9 results

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May 2021

Angie from Revival Animal Health

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

Great product with a helpful team

It was a great experience. I hope we'll find another use case down the road that will be more in line cost-wise because I would definitely work with the Ambassify team again.

Pros

Working with the Ambassify team was great. They were always willing to help, discuss features, share ideas, and improve our program. The platform is really flexible so we were able to leverage it for employee engagement and customer advocacy.

Cons

As a small company, the cost was a bit much for us given that our customer adoption was low. The participation on the employee engagement side was great but we couldn't justify the cost for that as a small team.

August 2019

Sophie from CBC Banque & Assurance

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Great tool and intuitive

Pros

The power it has to grow employer branding and a social media culture in the company

Cons

I am not convincd by how it displays in WhatsApp at the moment but I know it's in their plan to mke this better.

Reasons for Choosing Ambassify

the tool ismore complete and offers more sharing options than other ambassadors tools

Reasons for Switching to Ambassify

Group contract tool is more complete than Social Seeder

Response from Ambassify

Replied October 2020

Thanks for the review Sophie! We have improved how links and content appear in Whatsapp, and we're continuing to improve the sharing functionality. Many thanks for your feedback!

August 2017

Frederic from VELUX Belgium

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

A program that embraces our strategy perfectly, large amount of challenges, easy in use

Pros

The team really thinks together with us to make sure the whole program is aligned with our strategy. Once that's done, it's really easy to find your brand ambassadors and let them talk positive about you. The fact that the software supports multiple languages, we could talk to our ambassadors in their proper language. And we can always count on their great support.

Cons

Getting started with the program took a bit longer than expected, but it's better to have it correctly aligned with your business strategy than to start head over hills and bump on obstacles along the road.

Response from Ambassify

Replied October 2020

Hi Frederic. Many thanks for the review and for the honest feedback. It is true to say that having a strategy in place beforehand, or some ideas to work on right away are useful to get started. However, we have a great customer success team on hand that can help you through this process and point you in the right direction :)

August 2017

Catherine from Bongo / Smartbox Grou^

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

The platform supports content co-creation between brands and advocates.

Pros

Ambassify helped us to identify our super fans and supports the interaction between them and our brand. As we want to give our advocates a say in our marketing strategy, we were looking for a platform that supports interaction to and from advocates as well as the possibility to co-create content with them. The Ambassify platform ticked all these boxes. The results spoke for themselves: Our average deal size almost doubled due to Bongo Star referrals A staggering 1 out of 4 wrote a testimonial when being asked We are now able to efficiently foster sustainable relationships with our advocates, involve them in our marketing strategy and can easily maintain a strong and positive brand image through them. We're also doing this in a multi-lingual way from day one, which was essential for our decision-making process.

Cons

Instagram takes up an important part of our marketing strategy. The Instagram functionalities in Ambassify are rather limited (mainly due to Instagram's restrictions it seems, and during our last session they told us they are working on adding IG possibilities).

Response from Ambassify

Replied October 2020

Thanks for the review, Catherine! We've worked hard on the Instagram functionality and we're happy to say that the Instagram integration is now a fully functioning element within the Ambassify platform.

August 2017

Eleonore from Flanders Bike Valley

Company Size: 11-50 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

We used Ambassify for our social amplification strategy and obtained immediate & measurable results.

More Brand Awareness More Social Amplification More Potential Members The platform offers a variety of campaign possibilities. More than we really need. So sometimes it takes some time to find and pick the right type campaign type. But it's good to know that these campaign types are available in case we need them.

Pros

We've been using the Ambassify Platform for over a year now and I must admit that I really like the idea of liking - sharing - caring. The Bike Valley members are spreading our content to their social networks which results in more brand awareness and new community members! Even a few members within the ecosystem followed our example and became Ambassify customers as well!

Response from Ambassify

Replied October 2020

Many thanks for the review Eleonore!

January 2020

Jonas from Infrabel

Company Size: 5,001-10,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

January 2020

Great tool for activating ambassadors

Pros

Setting up campaigns is really easy and straightforward. The multitude of campaign options allows you to be creative and find a communication angle for almost any topic or event.

Cons

Although new features are constantly worked on, I sometimes feel like there are some features missing that would make Ambassify even more useful for us. Also, keeping our database of employers updated proves to be difficult. This is partly a problem in our side, but an easier upload could definitely make this task more user friendly.

Response from Ambassify

Replied January 2020

Thank you so much for the review! We'll definitely look at improving the upload functionality as you mentioned, and if there are other features you would like to see introduced, please feel free to reach out to us!

August 2017

Marc from LRM

Company Size: 51-200 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

A variety of campaigns to gain exposure and to build a trustworthy brand image.

Pros

Ambassify is a great platform when it comes to identifying your brand advocates and generating engagement. On a regular basis, I send out campaigns to keep our advocates actively engaged. Those campaigns help us reach more exposure on social media which results in a more trustworthy brand image. Ambassify offers a variety of campaigns, which is great! When I haven't launched a campaign in a while I turn to the campaign overview to get inspired, or talk with the team. I also like the fact that the NPS (Net Promoter Score), is a key element within their vision to identify only the best brand advocates, and they have the tools and filters to support this.

Response from Ambassify

Replied October 2020

Many thanks for the review Marc!

November 2018

User Profile Picture

Omondi from International Rescue Committee (IRC)

Verified Reviewer

Company Size: 51-200 employees

Industry: Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

Best for Business to Business Networking

This is the solution to advocacy marketing.

Pros

Helps to establish a convenient relationship between a business and their advocates and involve the targeted stakeholders into the marketing strategy of the business, which foster a positive brand image and helps in the decision making process.

Cons

It is relatively expensive and does not allow free trial sign up

Response from Ambassify

Replied October 2020

Thanks for the review Omondi! In the time since your review, our pricing model has become a lot more flexible and we have more tailored solutions depending on the company and their challenges.

August 2017

Mike from Saastronauts

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

A lot of potential. Advocate/ ambassadors campaigns are real lead drivers.

Pros

Makes creating a community and keeping them engaged easy. Centralises resources and is proving a great builder of trust.

Cons

No self-service option available at the moment. I had to book in with rep at Ambassify to get the initial set up done.

Response from Ambassify

Replied October 2020

Hi Mike! Many thanks for the review and for the feedback. We've greatly expanded our self-service help center in the past months and you can find a lot of useful articles there to help you set up everything you need on your own. We also have a dedicated customer success team should there be something specific that you can't find on the help center.