About PayKickstart

PayKickstart is a web-based shopping cart and subscription management software designed to help e-commerce businesses accept payments, convert leads, track affiliate partners, handle taxes and more. Key features include shipping management, data security, promotions management, recurring billing, commission management, product configurator and refund management.

Startups using PayKickstart can process transactions in multiple currencies by integrating with popular payment gateways including Authorize.net, Braintree and Stripe. The platform enables managers to generate reports to measure the performance of their online business based on various metrics such as affiliate, funnel, sales, traffic and more. Additionally, the system allows organizati...


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Supported Operating System(s):

Web browser (OS agnostic)

148 Reviews of PayKickstart

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(110)

110

4 stars

(30)

30

3 stars

(5)

5

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 148 results

February 2021

Blake from Marketing and Advertising

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

It does everything and more

Amazing customer support, continual updates and new features added.

Pros

With Paykickstart you can manage everything you need with selling one-time purchase products as well as subscriptions. Subscriptions is where it really shines. There are a lot of unique challenges and opportunities for automation when it comes to subscriptions. Paykickstart gives you the tools to make sure your subscriber count stays with you. You can offer automated discounts using their cancellation saver. You can send automated emails reminding people to update their billing info BEFORE their card expires. And so much more. It's fantastic. Additionally it integrates with just about any other software out there.

Cons

Because it can do so much, setup can be a little complicated. However, the support documentation and their online chat support are fantastic. So even if you are a beginner, you'll be able to get it all set up.

Reasons for Choosing PayKickstart

More automation and integration features.

Reasons for Switching to PayKickstart

I needed a solution that could handle subscription management better. Clickfunnels says it can do subscriptions, but the management of it is basically non-existent. Paykickstart has exceeded my expectations in this regard.

January 2021

Roneta from Be Creatives

Company Size: 11-50 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Quick and easy payment gateway solution with great customer support

We use PayKickstart to have a check out option for our 3 different subscriptions products and one order bump for each. Apart from being easy to implement, it has never got stuck or disappointed us in any way. Trustworthy and great value for money too!

Pros

It was quite easy to set up compared to other platforms. Also, they have a great admin panel that lets you control the products and get daily insights of our sales. I believe this is one of the best solution for simple subscription products like ours. I have to say a separate word for their customer support that has been increasing their communication and reply speed x10 for over 2 years we've been using their services. I love how easy to talk are the customer support people, they react and give simple solutions (with step by step instructions) to solve all the hick-ups I've encountered. Also, they are always very patient answering a pile of questions that sometimes require a bit of a discussion too.

Cons

There are some limitations (one order bump option) and there is always room for UX improvement, but other than that - all is goo!

Reasons for Switching to PayKickstart

I needed a simpler solution and once place to follow the sales.

July 2021

Usama from Polarity Hub

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2021

A Very Good Software

I had a good experience overall

Pros

I have this software and it helps a lot with management and billing stuff. Have personally used for 6 months and really good to use with multiple features of billing, recurring and management.

Cons

It could be better if it could track funnel payments and help with tracking of end point payments. That would be really better if it could even track sales from Facebook channels by pixel tracking.

June 2020

Steve from Beyond Social Media (UK) Ltd

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

2.0

June 2020

Subscription Billing - well sort off

Really really hard work for no reward. I even reached out the CEO to let him know the experience they offer as he bangs on about in one of many webinars you will be invited to is nothing near the reality. He wasnt interested, just wanted to sell another online course.

Pros

I'll admit that I was attracted mostly by the low cost. There so many players out there offering recurring billing with Stripe that are providing very little but charging a fortune. Multi currreny is offered which is quite rare.

Cons

This company is more about selling and their software is a sideline to that. I only made use of the recurring payment side and found it to be very long winded in setting up, by far the longest setup than any other similar I have evaluated (and there have been lots). Once installed the whole look and feel is very cheep and requires way to many clicks to get where you need to be. You can add custom fields but dont expect to be able to edit them after. The data it stores is also not consistant despite all transactions using the same form and gateway. Support is pleasant but all they will do is send you a page of the manual. They make no effort to understand your issue or go the extra mile.

Reasons for Choosing PayKickstart

They offered multi currency and a whole lot of other facilities that turns out are not great!

Reasons for Switching to PayKickstart

Price

Response from PayKickstart

Replied June 2020

Sorry to hear about the troubles you encountered Steve. If you are experiencing any current issues, please reach out to our team and we'd be happy to assist anyway possible. We highly value user feedback and have been compiling data over the past 2 years in regards to a new UI we plan to launch this year to allow for easier user control while still providing our large library of billing capabilities. If you have any suggestions regarding how you'd like to see the platform function in the future, we'd graciously accept this feedback to improve our platform based on your user needs. For custom fields, the team is already working on an update to allow vendors edit customer custom field data after entry and we plan to have that released as soon as possible. Thanks for the constructive feedback and opportunity to grow from your experience Steve, we look forward to continuing our growth with you.

June 2021

Vlad from Sheraton

Company Size: 5,001-10,000 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2021

Good platform with potential

Pros

Easy to use interface, availability of customer support, functionality, affiliate system.

Cons

Not easy to get started, take time to learn and discover features.

Reasons for Switching to PayKickstart

I was looking for a more modern approach to my business.