About ReferralCandy

ReferralCandy is a cloud-based solution designed to help online stores of all sizes manage customer rewards and promote referral marketing programs across multiple digital platforms. Key features include campaign management, affiliate marketing, traffic source tracking and rewards distribution.

Teams using ReferralCandy can track top traffic sources and new sales from referrals, facilitating decision making through comparison of performance against industry standards. Businesses can identify suspicious referrals and automatically ban fraudulent activities, ensuring compliance with government regulations. With HTML and CSS editing tools, users can utilize pre-built templates and configure them according to individual requirements to establish b...


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Supported Operating System(s):

Web browser (OS agnostic)

205 Reviews of ReferralCandy

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(132)

132

4 stars

(54)

54

3 stars

(12)

12

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 205 results

July 2019

User Profile Picture

Jonathan from Strive4impact, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Referral Candy Is Great!

All of our customers have the potential to become brand advocates and earn nice commissions in the process. Big fan of that.

Pros

It's pretty easy to set up, and customers automatically become affiliates/partners once it is set up, so that's great.

Cons

There was an issue with the set up because of the way our cart worked, but Referral Candy helped us get it resolved. I also initially had some challenges finding everything in the admin login, but once I got to the right place once, it was easy to find what I was looking for again.

Reasons for Choosing ReferralCandy

We use other software for our top-level affiliates, but this works for anyone just getting started, without us having to do much at all.

March 2020

Mauricio from ChileanWines

Company Size: 2-10 employees

Industry: Food & Beverages

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

March 2020

Best Support!

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things

Pros

The most important feature is you can setting up all text. I´m understanding a checking the software yet.

Cons

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Reasons for Choosing ReferralCandy

Separate the options of Rewards to choice; for example: 1st.- Give a coupon discount for advocates just for 1st..2...3 etc purchase and with that condition, so 2nd.-Get %$ por each 2nd..3..4..etc purchase onwards 3rd.- Complete X NUMBERS of purchase and win XXXX DISCOUNT or $$$$ ON CASH

June 2021

Amato from mac of all trades

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Best Solution We've Found

[SENSITIVE CONTENT HIDDEN] has been a pleasure to work with, and the service is fantastic!

Pros

Effortless setup, "set it and forget it" maintenance, customizable presentation

Cons

We don't really have any cons to report at this time.

November 2020

Justin from Motivated Mornings

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

They promise exactly what we need. I hope they deliver.

Pros

The base concept of their offerings is just great. We wanted a simple and automated way customers or others could refer and get rewarded. They seem to be exactly what we are looking for. I am still in the trail and yet to see if work on a large scale, but if they deliver what they promise it will transform our companies growth. I love it's integration with Chargebee (as long as it works). So far the customer support team has been very responsive and that matters a lot to me. [SENSITIVE CONTENT HIDDEN] specifically have been helpful.

Cons

I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were linked saying they weren't linked, but then one day they it solved itself. Unnerving, but hopefully all figured out.

Reasons for Choosing ReferralCandy

No need to login for an affiliate to get started referring. Intigration with Chargebee. Price.

June 2021

Julia from Tombooks Sàrl

Company Size: 11-50 employees

Industry: Music

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great Customer Service

We are still on the free trial but the solution is looking very promising.

Pros

The chat support is great. [SENSITIVE CONTENT HIDDEN] from the ReferralCandy team was able to help us very quickly.

Cons

It would be great to be able to create multiple campaigns in different currencies (for referrer cash payments). Also, it would be great if there would be additional payout options in addition to PayPal.