Race Entry

RATING:

4.8

(151)

About Race Entry

Race Entry is a cloud-based registration management solution designed for events such as marathons, fun runs and other races. It offers participant registration, race maps, volunteer management, fundraising tools and online store management. Users can invite participants to complete a configurable registration form. The race map builder enables users to create a map of race routes and share maps with participants. Various icons can be added to the map to indicate distances and race types including 5K, half marathons, bike races and triathlons. Race Entry provides Facebook integration, registration reminders, discount codes and automatic runner referral incentives. With social media integrations, Race Entry lets runners share events through a variety of social ...

Race Entry Pricing

The software is free for you. We charge your participants $1.25 + 4.97%

Free trial: 

Available

Free version: 

Available

Reporting
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Race Entry Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Race Entry

1 - 5 of 151 Reviews

Jakob

Sports, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2022

Rock Solid Product with Stellar Customer Support

User Profile

Michael

Verified reviewer

Real Estate, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Tooele Kiwanis Club 5K RAce

They keep updating and improving the system each year. I have had no problems and have had great support from the owner and staff.

PROS

It is rather easy to get around and make changes. User friendly.

CONS

I have not found anything I don't like. I have been happy with the service.

Vendor Response

Michael- Thanks for the kind review!

Replied September 2018

Jon

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

[SENSITIVE CONTENT HIDDEN] is the absolute best

I have no complaints, very happy with race entry.

PROS

The purpose of this review is not so much about the software, but it is mostly to give high praise to [SENSITIVE CONTENT HIDDEN] and his work ethic. I have done a lot of charity races/golf tournaments in my 20 year career, [SENSITIVE CONTENT HIDDEN] by far has been the best in the business! He is knowledgeable, friendly, supportive and he truly cares if my event is a success.

CONS

I have no complaints about the software. Over the years, I have made suggestions to [SENSITIVE CONTENT HIDDEN] and I know he has gone to the developers and implemented some of these changes.

Vendor Response

Thanks for your words about your rep and the software. We will be sure to pass along your feedback.

Replied February 2021

Christian

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Race entry review from large race

PROS

the data analytics options were easy to use and had great tools

CONS

The learning curve can be steep at first

Vendor Response

Thanks for the review. If there are any features you are finding difficult to learn we would be happy to hop on a quick tutorial demo, or answer any questions we can for you.

Replied February 2023

Jonathan

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Software has been exceptionally easy to implement, administer, and user friendly on the front end.

PROS

Our account manager, has been phenomenal in responding to our questions and assisting with any needs that we have with the software. His hospitality and willingness to assist at any time has elevated our experience with Race Entry. The platform is very user friendly on the front end for our participants and we have received very positive feedback in regards to Race Entry in comparison to the previous platform we used. The registration pricing is competitive and the donation fees are good. The software allows us to sale merchandise during the sign-up process which helped increase our overall merchandise sales for the year by 130%

CONS

Changes that can be made to the front end are quite basic; however, they fulfill every need we have and can still be influenced enough to present aesthetically to the customer. We saw our online donations go down when we began to use Race Entry due to a button that allows a participant to move through the donation page quickly without having to scroll through the page.

Vendor Response

Jonathan thank you for your review. We use to not have the button at the top of the charitable donation page, but we had races complain that they wanted a quicker way for people to register that did not want to donate. Due to your feedback we have now made it so that you have a setting that you can pick if you want a continue button at the top or not. You can force people to scroll to the bottom as you desired now. Contact Jared and he can give you a quick demo of this.

Replied September 2018