Demodesk

RATING:

4.7

(18)

About Demodesk

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sales representatives to focus on building relationships and closing deals. Features such as automated scheduling, real-time note-taking, and CRM integration optimize efficiency and productivity. With Demodesk, sales professionals can deliver captivating product demos that go beyond mere slideshows. The platform offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased...

Demodesk Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Demodesk

1 - 5 of 18 Reviews

User Profile

Landice

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed July 2019

Next-gen Demo App

PROS

What I like most about Demodesk is the ability to have all meeting attendees work on the same screen without downloading anything. For us, it really increased potential customer's engagement/sense of participation, because now they can play with the software themselves instead of us showing them how it works, and they can try with a real use case instead of mock data we made.

CONS

The user interface could use some improvements especially in settings, but you can figure out how the core product (meeting page) works by yourself.

Vendor Response

Hi Landice, Thank you for sharing your thoughts about the product. Happy to hear that Demodesk helped you host more engaging meetings.

Replied July 2020

Marco

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Makes software demos a lot easier and interactive

PROS

- No downloads or lags in the software - Clean interface - Ability to record sessions - Interactive screen-sharing

CONS

- no chat functionality - no intercom integration

Reason for choosing Demodesk

- unique features - easy to use - high level of customer service

Vendor Response

Hi Marco, Chat functionality is now available for all participants. And the Intercom integration is on our roadmap. Thank you for sharing your opinion. We appreciate that.

Replied July 2020

Simon

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2022

Weak compared to competition, too expensive for little value

Poor product that did not develop well over time Additionally bad business practices making it hard to leave Would not recommend

PROS

Initially, we thought the software will help us streamline our pitches. This is really the only reason why we considered it

CONS

The online video platform is buggy at best and unusable at its worst. About 40% of meeting are shifted off the platform after the meeting started as somebody could not connect, use video or audio. The initial UX of the admin interface is hard to use and now with the update little improved, besides not finding anything anymore after literally every page and navigation changed. As we liked some ideas, we stayed on and hoped the development improved the product. The mobile experience is insufficient. After deciding that this is not a good option for us in the future, we tried to cancel. This is not possible online and interaction with support is required. That is uncommon for a simple SaaS tool and a pain for customers.

Reason for choosing Demodesk

Easier, works better, easier in meetings with multiple conference channels that work

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

great customer success

PROS

as soon, as I face any challenge somebody will be there to help me.

CONS

the "power-point" feature I don't get it.

Reasons for switching to Demodesk

Demodesk offers there service in German. Two users at the same time can use demodesk

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

A tool focussed on customer interaction

PROS

- Quite a difference (in a positive way) coming from pure screensharing tools: This is really focussed on customer interaction - Integrations with Salesforce and Hubspot - Automation of scheduling

CONS

- Setup took longer than expected for us - Not a cheap tool, investment should be considered if you have a sales team of 20