All Twice Commerce Reviews

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User Profile

Kevin

Verified reviewer

Consumer Goods, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Rentle solves a problem for rental owners

PROS

I like that Rentle has multiple pickup locations enabled, and the interface is simple, easy to learn. It is smooth functioning on my Squarespace website and looks beautiful. Provides a no-code solution to take payments and deposits.

CONS

I wish there were more options to customize the calendar function of Rentle, and also, remove the Privacy Policy popup. Last nitpicky thing is I wish that renters can select the pickup location first, before they select the date that they pickup the car, and before the calendar part.

Reasons for switching to Twice Commerce

Booqable was glitchy on my Squarespace website and does not have multiple pickup locations enabled, otherwise there is like a $15 per month fee per extra location, which is really high.

Vendor Response

Hi Kevin, Thank you for the kind review! We're happy to hear that you've enjoyed our interface design and embedding capabilities. The customisation-related features are something that we keep in mind and are working towards - so be on the lookout for some exciting news coming out soon! We're also here to update you about the pop-up notifications: the only window your customers get is related to cookie tracking, which can be modified through the admin. Best, Twice Commerce team

Replied January 2024

Henry

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Simple, easy to use and powerful.

Online Reservation and Checkout system that keeps track of inventory to prevent overbookings.

PROS

It is easy to create and customize products. The WordPress plugin keeps customers on our site, and products display is ideal.

CONS

I would like to see more integrations with "Make"(integromat) and/or Zapier to better improve customer experience when reservations are rescheduled, cancelled, etc. for triggers to happen and work with other apps such as ActiveCampaing, GoogleSheets, etc.

Reason for choosing Twice Commerce

Rentle is easier to work with. i was able to set up myself and there was a free introductory version.

Reasons for switching to Twice Commerce

Too complicated to use.

Vendor Response

Many thanks for your feedback, Henry! We really appreciate it :) More custom integrations is something we want to enable in the future, for instance with introducing new triggers to select from in our webhooks. Feel free to keep an eye on our product updates to not miss out on anything:https://updates.rentle.io/

Replied June 2023

Dennis

Sports, 2-10 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Setup of shop in free mode for business validation

PROS

I like that is easy to setup to validate out business plan. if our plan works, than we can earn money.That money we will put in the upgraded versions of Rentle

CONS

It's a bit basic. but that's normal for a free version

Vendor Response

Hi Dennis, many thanks for your valuable feedback! Please let us know anytime if we can support you with your Rentle Store. Kind regards, Bianka

Replied May 2023

Henry

Recreational Facilities and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Easy to Use and Intuitive

Most Reservation software out there is designed for Events (think; a specific time, date and spots to fill). Rentle gives users the ability to create events, but its power is in its ability to manage inventory of rental equipment like no other software I know (think: I have 50 bicycles, horses, or surfboards (inventory) that I want to rent on a daily basis to as many people as possible without worrying about overbooking and maximize profit and customer satisfaction) - that is Rentle.

PROS

I love the recommended products feature for up sales and faster customer checkout. It was very easy and intuitive to set up on my own and the interface is so very clean and appealing to me and to my customers.

CONS

As an e-marketing business using Rentle for its handling of inventory, scheduling, and intuitive user interface; it's missing something else for our business model. That is, and embed capability for the back end usage from our own website to manage reservations, scheduling, cancellations, extensions, as well as the capability to embed it with limited access for employee/managers only for essential tasks as the ones already mentioned.

Reason for choosing Twice Commerce

I googled - "Tool rental management system". My kayak are tools and I needed a product that could automatically keep track of how many kayaks I could book online and in store without overbooking. Rentle does that.

Reasons for switching to Twice Commerce

Switched to Rentle for easy of use and ease of integration. Other software has too many bells and whistles, not easy to use and they feel like "cookie cutter software" for events - not customizable.

Vendor Response

Thank you Henry for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you listed! Kind regards, Joel

Replied July 2022

Jacqueline

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2023

Why we switched to Rentle

Overall we really like Rentle and it fits are basic needs.

PROS

We switched from Six Booking to Rentle for the inventory feature and ease of use. It was easy to set up and met all our important needs.

CONS

I would like more options for editing the online store. The layout is very limited.

Reasons for switching to Twice Commerce

WIX Booking could not meet our basic needs and did not allow changes to the booking calendar.

Vendor Response

Many thanks for your review, Jacqueline! glad to read you found Rentle's inventory beneficial and easy to use :) I am happy to let you know that further customization options are already part of our roadmap. Feel free to keep an eye on https://updates.rentle.io/ to not miss out on any updates that might interest you! Best, Bianka

Replied July 2023

Teijo

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Very good experience so far

Still early in the process but Rentles support and willingness to get things done is great!

PROS

Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.

CONS

Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.

Reasons for switching to Twice Commerce

Due to scheduling and inventory handling issues.

Vendor Response

Thank you for your review, Teijo! It's charming to hear that we are hitting the mark regarding our mix of functionalities that solve even the most complex rental processes. We will continue to improve, and I can assure you the results will continue to drive the industry forward.

Replied October 2020

Thomas

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Title

PROS

Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.

CONS

Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.

Reason for choosing Twice Commerce

I had a look at several other companies, and have also started a trial with booqable. I like the interface from Rentle better, Rentle seems to better cover my core needs, and as I am a startup currently the transaction based pricing model of Rentle is better for me.

Vendor Response

Thank you for your feedback Thomas!

Replied November 2021

Jheanelle

Events Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Recommended

So far the experience has been good. a few more customization options would be great though

PROS

I like that I can write my own checkout note and the booking calendar

CONS

currently its inability to link product variations with images

Reason for choosing Twice Commerce

the pricing was good and I got to use the software free without having to input credit card information

Vendor Response

Hi Jheanelle - Many thanks for your review! Our team is always looking for valuable feedback such as yours. Please be assured we are working on introducing more customization options in the future - Stay tuned :) Best, Bianka

Replied November 2022

Łukasz

Sports, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Rentle in small E-bike rental business

It suites all our needs, we are just waiting for Polish language support.

PROS

It has all the features needed. It is a dedicated system that covers most use cases in bike rental business.

CONS

There is no support for Polish language. @Rentle we are waiting for it!!!

Reason for choosing Twice Commerce

Lack of features specific to rental business.

Reasons for switching to Twice Commerce

Simplebook.me lacks a lot of features specific to rental business.

Vendor Response

Glad to hear that Rentle is working out for you We are constantly working on introducing new languages for our platform and hopefully Polish language will be soon available. Kind regards, Joel

Replied July 2022

Mark

Machinery, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Saves a fortune on web developer fees!!

We now have a really smart looking online booking system, which is really easy to change and edit, and has lead to a lot of our customers booking online who might have otherwise booked with a competitor.

PROS

We found it really easy and straightforward to set up and customize. We had toyed with the idea of getting a web design company to build a booking system for our website, but decided it wouldn't be worth the cost. We then found Rentle which seems to be custom made for the hire industry, and found it very straight forward. Setting up the listings for each product takes a minute or two, and other customisation features are also very straight forward.

CONS

They are currently working on putting in more customisation features like background colour, which is something we would be very interested as we would like to make our store more like our website in terms of colour themes. We were also disappointed with not having telephone support, but as they are in a different time zone to a lot of their customers, I can see why its impractical. They do answer the messages and emails within an hour or two though, and can generally give you a full answer without the need for a load of back and forth.

Vendor Response

Thank you, Mark, for the review, we really appreciate it! Our team is happy to hear that you found it easy to use Twice for your business, especially in regards to the catalogue management and collaboration with our support team. Saying this, the customisation capabilities are something that we keep in mind and are working towards - so be on the lookout for some exciting news coming out soon! We'd recommend keeping an eye on https://updates.twicecommerce.com/ to not miss any exciting updates. If you have any further thoughts or questions, please don't hesitate to reach out! Best, Twice Commerce team

Replied January 2024

Emil

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Rentle: A User-Friendly Approach to Rental Management

I use Rentle, and I've discovered that it's a complete, user-friendly rental management system that has significantly increased the productivity of my rental business. Rentle's simplicity and adaptability are two features I appreciate the most. The software's user-friendly interface made it simple for me to get acquainted with and begin using it right away. In a matter of minutes, I was able to set up my inventory, make rental agreements, and schedule rentals. A lot of time has been saved for me by the software's extensive automation features, which include sending out rental agreements and tracking payments. It's also important to note Rentle's integration abilities. It is a one-stop shop for rental management thanks to its simplicity of integration with other platforms, including those for payment processing and shipping services. I can now manage every aspect of my rental business from a single location, greatly simplifying my operations. Even though the software has a lot of features, there are still some things that could be done better. More sophisticated reporting and analytics capabilities, more software customization options, and better customer service are all things I would like to see. However, the overall usefulness of the software is not diminished by these flaws. In general, I've had a good experience with Rentle. The expense is well spent because it's a fantastic tool for controlling the rental process. I heartily endorse it to anyone.

PROS

I use Rentle, and I've discovered it to be a fantastic tool for running my rental business. I have greatly increased my efficiency and saved a ton of time thanks to the software's flexibility, ease of use, and extensive automation features. I didn't need much training to navigate the software and begin using it. Within minutes, I had my inventory organized, rental agreements made, and rentals scheduled. I was able to modify the software to meet my unique requirements by making various rental agreement templates, establishing various rental rates, and even setting up multiple locations. Additional time has been saved greatly by Rentle's automation features. Sending out rental agreements and keeping track of payments are just a couple of the time-consuming tasks that are automated by this system. Rentle's integration capabilities are also impressive. It is a one-stop shop for rental management because it integrates easily with other platforms, such as payment processing and shipping companies. All things considered, I heartily endorse Rentle to anyone in the rental industry. The investment is well worth it because it's a great tool for managing the rental process.

CONS

As a Rentle user, there are a few features I wish the program had. More sophisticated reporting and analytics capabilities are one of the things I would like to see. Though the software does offer some basic reporting features, I would prefer to see more in-depth and customizable choices. I could gain a better understanding of my rental business as a result, and I could make better choices. Additional software customization options are something else I'd like to see. One great addition would be the capacity to design unique fields and forms. This would enable me to customize the software to meet my unique needs and increase its effectiveness. And finally, I'd like to see some upgrades made to customer service. Even though the support staff has been helpful when I've needed it, I'd like to see more resources made available, like a more comprehensive knowledge base or more attentive customer support. Despite these minor drawbacks, Rentle is still a fantastic tool for running a rental business, in my opinion. It has a large number of features and automations that have helped me be much more productive and efficient while also saving me a ton of time. I wish the programmers would fix these minor issues and keep making improvements to the software. I've had a generally positive experience with Rentle so far, and I intend to keep using it in the future.

Vendor Response

Many thanks for this extensive review, Emil! Much appreciated! I believe we have some exciting news in the near future - Feel free to keep an eye on our product updates: https://updates.rentle.io/

Replied January 2023

Miika

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Fast deploy solution

Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall

PROS

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

CONS

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Reason for choosing Twice Commerce

Cheaper with almost the same functionalities

Reasons for switching to Twice Commerce

Too expensive monthly fee

Vendor Response

Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.

Replied November 2020

Daniela

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

the first review

I have not had much experience, I have been trying to configure and understand the program for 2 months. I find it quite practical and easy compared to the previous program (booqable). Especially the question of changing data in the reservations and configuration of the products.

PROS

is very convenient for making reservations the setup is quite practical and easy to understand. The staff is always there when I need them and they are practical and efficient.

CONS

the dashboard: would add a weekly and monthly view of bookings Account staff: I would add the name of the person Another disadvantage of the program is that it does not take into account the importance of German customers with respect to the data that an official bill must contain for companies or institutions in this country, specifically the address.

Vendor Response

Thank you, Daniela. We are very happy you are finding Rentle easy to use, keep up the great work. The German customers are very important to us and some of those requests have been rolling out. We are happy to help you have another great season.

Replied May 2021

James

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Rentle the near perfect rental tool

PROS

With a great user interface, which matches our expectations and standards as a business. Rich in features simple to use. Great customer support. Always willing to listen to feedback and improve.

CONS

It doesn't offer built-in integration for follow-up emails please leave us a review etc. Which for us is essential and I am sure many others.

Reason for choosing Twice Commerce

User interface and range of features offered.

Vendor Response

Thank you James for the feedback and happy to hear you have enjoyed Rentle. We are working to enable the possibility to create custom transactional emails. Meanwhile you are able to create such follow-up emails with the help of our webhooks.

Replied October 2022

lucas

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Easy to use. Easy learning curve, good features

we have Rentle Advanced but we are in the learning and testing stage. What we noticed is that it will greatly reduce overselling and processes, to focus on the products and the customer. It will also reduce sales costs with the online store.

PROS

very intuitive for the user, simple interface, simple with very good UX. very good real time stock system that avoids overselling (rentals). bulk products and packages.

CONS

an integration with a local payment method would be required (Argentina and LATAM as Mercadopago)

Reason for choosing Twice Commerce

easy and simplicity.

Reasons for switching to Twice Commerce

lack of onlinerentaltools

Vendor Response

Happy to hear Lucas that you are enjoying the simplicity and UX of our platform. Our product team puts a lot of effort and focus on this. We are also constantly working to add new payment methods so we appreciate your feedback regarding Mercadopago! Kind regards, Joel

Replied July 2022

Amos

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Rental Service Made Easy

PROS

Rentle integrated perfectly with my rental business. Its easy to use and straight forward. The team is quick to respond to any issue raised.

CONS

Missing some feature I'd like to use. Page customization is limited. Ability to edit and customize emails sent to customers. When integrated on another website, there is too much white blank space that cannot be removed.

Vendor Response

Thank you for the review, Amos! We're glad to hear that our software is well-integrated with your business and that you've enjoyed your experience with the customer support team. At the same time, we know that there are some missing features that would make your website more personalised. The customisation capabilities are something that we keep in mind and are working towards - so be on the lookout for some exciting news coming out soon! As a quick note regarding the white space: we recommend checking the padding on your website, as lowering that number might be a way to fix the issue. Best, Twice Commerce team

Replied January 2024

Valentin

Sports, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Rentle, very good tool to manage my kayak renting activity

I'm glad I found Rentle to manage my business! The interface is very nice, both on the user side and the administrator side. I recommend this service to all kayak renters like me !

PROS

Rentle has allowed me to manage kayak rentals for my business. The software was able to take into account my needs such as counting the inventory of kayaks that I rent out. The backend is also very intuitive and allows me to manage very easily

CONS

I would like to be able to send sms to my customers to confirm their reservation. Moreover, I would have liked to have information on how to send an automatic email with all the information that the clients might need before participating in the activity (clothes to take, accepted means of payment...)

Vendor Response

Hi Valentin, many thanks for the review - it is much appreciated :) Sending additional text messages would be a great extension. I'd invite you to add this ide to our feedback board at https://feedback.rentle.io/ This is where we collect ideas directly from our merchants, you can upvote other ideas and our product team looks there a lot for their inspiration. Best, Bianka

Replied May 2023

Matthew

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Very modern and easy to use

PROS

Everything works as it should! The interface is very easy to use, totally intuitive for customers. It was very fast to get our catalog up and running.

CONS

A couple of missing features are the ability to add custom fields to items, and charging for add-ons or rental extensions through Stripe.

Vendor Response

Hi Matthew, Thank you for taking the time to share your feedback! We're thrilled to hear that our software met your expectations and was easy to use. We understand that some features (like custom item fields) might be missing at the moment, and would like to document your idea — we have recently created a feedback board (accessed via https://updates.twicecommerce.com/feedback), which is reviewed directly by the product development team. We encourage you to share any suggestions there — you can also check out our product updates on the same page :) Best, Twice Commerce team

Replied January 2024

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Easy rentals with easy Rentle

Product suggestions - cross-selling our different products and services is the best in class.

PROS

Ease of use. You don't need days of training to teach new rental shop crew to start working with the system.

CONS

Integrations to our existing systems. Always room for improvement.

Reasons for switching to Twice Commerce

Webshop functionalities tied with inventory and roadmap view of new features were so great.

Vendor Response

Thank you for the feedback! We are always trying to aim higher and provide more value for our customers!

Replied November 2021

Jari

Sports, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Online booking available for small businesses as well, now it's easy.

I use Rentle as an online service for my small canoe rental business. I've been considering implementing an online booking system for years. However, all the programs I've tried have been too complicated and required coding.

PROS

The implementation of online booking was really easy and logical. A special mention goes to enabling online payments; it has never been this easy.

CONS

Perhaps there could be various "How to" videos available. Understanding things from a video is easier than from written text, especially when it comes to different language versions.

Vendor Response

Many thanks for your feedback, Jari! Great to read you found the initial setup easy :) I am happy to let you know, that we will add more and more video tutorials in the future. let us know any time you have additional feedback or any questions! Best, Bianka

Replied July 2023

Bianca

Recreational Facilities and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Happy Customer for Kayak and Paddle Board Rentals

I have reached out to customer service several time and have gotten a timely and helpful response. I have had a great experience with this company.

PROS

Easy for me to implement and easy for my customers to use.

CONS

Would like to be able to attach a rental agreement customers must sign prior to payment. Then I could keep digital files attached to each rental.

Reasons for switching to Twice Commerce

Wix didn't fit my needs. Rentle did!

Vendor Response

Hi Bianca! Thank you for your feedback, we really appreciate it Best, Joel

Replied July 2022

Jeroen

Hospitality, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Quick and easy

Hands on and fast answers!

PROS

Super easy to implement and quick support

CONS

Nothing so far xxx

Reason for choosing Twice Commerce

Because I got quick answers

Reasons for switching to Twice Commerce

I need good support and an easy solution

Vendor Response

Jeroen, Thank you for the review! We will continue to do our best to make renting fast and easy for all rental businesses. We are happy to win your business and we will do our very best to keep you happy.

Replied May 2021

Tom

Sporting Goods, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Streamlined and organised

All the team have been very helpful helping me build my online shop initially and creating an inventory. There is no such thing as stupid question and even for me, an IT novice it was easy to set up.

PROS

Very easy to use and has made the business more efficient.

CONS

Nothing, everything worked the way I wanted it to.

Reason for choosing Twice Commerce

Price and support from rentle

Vendor Response

Thank you for your feedback Tom and happy to hear that Rentle has been helped your business!

Replied August 2022

Jenni

Leisure, Travel & Tourism, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Easy to use

PROS

Easy to use, easy to create new products. Clear software.

CONS

Software is a bit slow when you have lot of products in it.

Vendor Response

Hi Jenni and thank you for your review! Happy to see that you find the software clear and easy to use. We are actively trying to upgrade the performance of the software and some of them have already been rolled out. Hopefully, these upgrades will help you even further! :)

Replied August 2020

Antoine

Sporting Goods, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2022

Rentle review

PROS

The web interface is nice and reactive. The support is responding very quickly and is always helpful.

CONS

Change of pricing model just before summer was unexpected and is not viable for small seasonal businesses Issue reported on confirmation mail not being received --> no vision to debug or confirm the sending of mail in the interface. Sending the confirmation mail to admin for confirmation could be good Integration with word press is not optimal

Reason for choosing Twice Commerce

Easier to use More design to product rental business with similar price (at the time)

Vendor Response

Thank you Antoine for taking the time to write us feedback, we really appreciate it!

Replied August 2022

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