All Rentman Reviews

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Willem

Media Production, 11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Great and powerful rental software

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Easy to use and modern software

PROS

easy to use, outstanding customer support, great overview of projects and equipment, implementation of 3rd party software, great scanning implementation.

CONS

Still missing some features from the last software I used, but Rentman keeps updating and implementing new features, so the missing features will come in the future.

Jouni

Events Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Your number one tool for AV-rental and Project Management business

Rentman helps me make things more efficient by saving time on resource planning, equipment management and sales. A real "multitool" for an Event production company.

PROS

Overall logic on the software is very fluent and easy to follow. I never read much of the tips and tricks section, but after couple of hours use I was able to figure out the key functions. I like the amount of time it saves me in quotations and planning for resources. Especially I like the Crew Planner.. That helps a lot when booking people to gigs. Our freelancers are also happy with the Rentman App for phone. Web based service is also a very good thing for smaller business when the need for own server base and maintenance is eliminated.

CONS

I tried to think this quite a lot, actually. The only thing that really bugs me is the section of documents which takes in data from tabs (customer name, location, project number..) For me, and probably many other, who do not understand that much about coding,(think the section is using css?) that there would be a simpler way to edit the general data of the document. I also happen to know that what I just wrote, corrupts the very idea for the software to fetch the data on the section automatically. Document templates are a bit annoying to get "just right", but well worth it in the long run. One does need a specialist within the organization who is very "into" the software and wants to learn more, and train others, in order to make things run smoothly. It is not that simple, for most of the users.

Reason for choosing Rentman

Based on a demo trial I figured very quickly Rentman to be just what I need. And started lobbying that idea within my organization.

Julien

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2019

Rentman Review

PROS

Great product for a small business or for a single user.

CONS

On the new version (4G), you cannot manage data privacy per user. It means that all users have access to all data, offers, invoices, conditions even prices. Dear colleagues, don’t you never get angry with a Freelancer, you may have surprises. Notice that this problem is not a priority for them because we would be 15 users out of 1700 to talk about it

Stamos

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Excellent Choice

First of all we solved the equipment availability problem. We can now check on availability easily especially on high season . Secondly we have a Clear view on our equipment/vehicles/crew whereabouts at any given time. On top we got some really nice planning modules that no accounting software developer could ever think of for our industry needs.

PROS

The ability to easily see if certain items are available or not for a certain period of time. Takes a few clicks only to get a project up and running.

CONS

warehouse module feels a bit complicated

Reason for choosing Rentman

Free trial period ,Price, communication with Rentman staff.

Martin

Events Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Perfect solution for our company

Our company runs smoothe since we got Rentman

PROS

Easy to use, works on most platforms and cloud based. Easy access through the mobile app.

CONS

Setting up a new project can take a while but i guess it’s on us to learn all the short cuts.

Reason for choosing Rentman

The interface looked great and all functions we asked for was avalible.

Reasons for switching to Rentman

Not cloud based. To old script. Doesn’t work well in Iphones and Ipads

Christoph

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

We use "Rentman" for Material Planning, Personal planning, Dry Hire Organisation, Invoices, Offers

PROS

For us "Rentman" is the Swiss-Knife of Event Software. It allows us to plan and schedule Material, Personal, Logistics and to create offers, invoices and reminders on one online Plattform. We can use "Rentman" from every Point of the world and any System because it´s a browser based online tool. We use it since two years and it´s running completely stabil and secure. It´s easy to use and you can give difeerent roles to every employee depending on his role in your Company. From our Point of view "Rentman" is the most powerful and flexible Software for Event-Companies which is available in the Moment. We tried also Easy-Job before but it´s too expensive, too complicated and also too unflexible because there´s no Cloud-Online-Solution. One of the main profits of Rentman is the Support they give to you along the whole time. We got an complete "StartUp-Workshop" via Online teaching for our complete Team, so afterwords everyone knew the main functions and advantages of rentman. If there should be a Problem you can call them anytime and they will fix it professionell and fast.

CONS

The Rentman App is nice to have but it´s not really complete funktional at the Moment, it should have more of the Features which is included in Rentman-Online.

Vendor Response

Hey Christoph, thanks for the great review! We really like the Swiss Army Knife comparison! We see our software as an all-in-one solution for event rental companies like yours and knowing that all the tools are working out for you is the feedback we like to get. We were also happy to hear that our support team could minimize the set-up costs for you. We know that switching to a new rental management software is often the hardest part. Therefore, we want to make the transfer and training as effective and simple as possible. Keep your eyes open for updates to the Rentman browser version and Rentman App. New functionalities are added every month so new app features might be available sooner than you think ¿

Replied August 2017

Hendrik

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

It ist an application, that makes your workflow much easier. It saves time and money

Especially the online availability is extremely attractive. This facilitates much. It is always up-to-date and can be viewed from anywhere and possibly changed. The staff are always well informed about material and personnel. The program does what it is supposed to do well, quickly and clearly. There are hardly any wishes about it without which it is too crowded. Around a successful software which is always developing.

PROS

The clarity and clear procedures. Also the quick overview and online availability. The planning of material personnel and vehicle fleet becomes child's play. The organization of the material is simple and clear, as is the overall appearance of the software. Everything runs very reliably. Also the hiring of material is easy to do. The workshop module is clear and practical. This program is packed with knowledge and passion. The support is very fast and effective.

CONS

Little things in the mobile app. For example, you can not simply create a project quickly, with name and date and info. You can work out later in the office. That would be very helpful if you get orders on the way. Otherwise completely satisfied.

Vendor Response

Hendrik, thanks a lot for taking the time to review Rentman. Our team really appreciates your feedback. It is great to hear that our rental software seems to have simplified so many of your daily processes. We know how specific the requirements of Pro AV companies can be, which is why we have developed Rentman to be an all-in-solution for this industry. You mentioned that our software is always developing and of course this also applies for our Rentman App. Stay put for new updates that will add even more functionalities to our Android and iOS application. We believe that rental management shouldn¿t stop when you leave the office!

Replied August 2017

Piotr

Railroad Manufacture, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Rentman

My overall experience with Rentman was marked by its powerful project management capabilities tailored specifically for the rental industry. The platform provided a centralized hub for organizing and tracking rental projects, from inventory management to crew scheduling. The robust collaboration features and real-time updates helped streamline operations and enhance team productivity. With continued user support and onboarding improvements, Rentman has the potential to be an indispensable tool for rental businesses of all sizes.

PROS

One of the standout features I liked most about Rentman was its comprehensive project management capabilities for the rental industry. It allowed me to easily create and manage equipment lists, schedules, and crew assignments. The real-time collaboration and communication tools facilitated seamless coordination among team members and improved overall efficiency.

CONS

One aspect that I found slightly challenging about Rentman was its initial learning curve, especially for users who were new to the software or the rental industry. While the platform offered extensive functionalities, it took some time to fully grasp and utilize all the features effectively. Improved onboarding resources or interactive tutorials could help new users get up to speed more quickly.

Sten

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Great rental management tool

PROS

Good layout and workflow. Easy to use after initial set up.

CONS

Poor rental management in app. Sometimes lagging.

Reasons for switching to Rentman

Better customisation options and workflow.

Alexander

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Rentman Rules!

Great layout, easy to use, and keeps track of gear in a great manor.

PROS

Being in the warehouse, I like to start my day by browsing the "projects" tab. I feel it is layed out nicely. I know right away which jobs are in the works, or have the greenlight for me to prep. It's a great tool for me to wrap my head around each job. I can easily go to projects, and open up a production breakdown for a job. Very helpful!

CONS

I have to refresh a lot. The windows time out quickly.

Cairbre

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Fast, flexible, cost effective and exceptional support

PROS

-support is extremely good -software is easy to learn and teach others -searching for data is instant -facility to add tags, filters and tasks throughout makes it customisable for all users -easy to customise system templates -project templates easy to set-up and speed up creating new projects for account managers -customers digitally sign their quotations and confirm the projects -crew planner module has planned 60+ full time and freelance technical staff without a hitch -communication flow right through the project for all involved to view -full time staff have project information to hand on their smartphone through the app -equipment failures are scanned on-site direct into the repairs module by the technicians -software is constantly evolving along with industry feedback

CONS

-mobile scanning not yet available, this will be helpful rolling over scanned equipment on-site, from one project to another

Vendor Response

Hey Cairbre, thanks a lot for your review and feedback on Rentman. We were happy to hear that our support team has been this helpful over the past year. I have made sure that they get the praise they deserve! It is great to see that Rentman has improved so many aspects of your rental workflow. We are always doing our best to make inventory management, labor scheduling and reporting as easy and efficient as possible for you. Our developers are hard at work so mobile scanning with the Rentman App will be available in no time. Feedback like yours is what we base a lot of our development priorities on. Thanks a lot for your help and support!

Replied July 2017

Robert

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Event Rental Software with everything I needed!

Rentman includes features that make sense for Event Professionals. Important features include multiple user levels, friendly mobile app, labor and transport modules and easy sub-hire (cross rental) feature. I have used several US based software systems. I have found Rentman has a better combination of features for my application. Software as a service minimizes initial startup cost. The price structure makes sense and is is easy to add users. Rentman has better customer support and includes an integrated Teamviewer for live support.

PROS

The Rentman web interface is fast even on a slow internet connection. I can customize the access level of each user, which is great for part-time and freelance employees. I can customize forms myself. Inventory supports kits, resale items and sub-hire. Customer database allows for multiple contacts under one organization. Rentman combines the best features of a CMA, Inventory Control system, and Project Management suite in one place.

Vendor Response

Hi Robert, Thank you so much for taking the time and giving us detailed feedback on our software. We are really happy to hear that Rentman is able to help you with managing your rental business in that many aspects. We focus on providing the best service and support possible so thank you very much for the kinds words. Best regards, Team Rentman

Replied October 2016

John

Entertainment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Comback comments

PROS

Is easy to use and learn. nice layout. Gives Freelancers opertunity to look at the equipment and info they need.

CONS

its needs some small featers to be a complete software for the entertainment business.

Reasons for switching to Rentman

cost and web interface and accessibility.

Pedro

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2017

I use rentman about 1,5 years and it was a good investment. Easy in use and very professional.

It was easy in use, especially when the client needs more or other things. It looks very professional for my client aswell. It gives me a good overview of price inquiries of my clients and I can use it in helping with my accounting.

PROS

It is very easy to make changes when clients decide more or other things. This program saves me a lot of time if I compare to the one I had before.

CONS

I had troubles installing it with parallel desktop but once installed it worked fine. Now I can easily switch from apple to windows.

Vendor Response

Hi Pedro, thanks for the review. It¿s great to have you guys on board for nearly 2 years already. We know how important ease of use is for any rental business and we are happy that Rentman seems to provide just that. On a side note, to use Rentman you shouldn¿t have to use Parallels Desktop as Rentman is cloud-based. The only thing you need to use it is a browser and an internet connection. A member of our support team will be in touch to resolve any misunderstandings about this. Thanks!

Replied July 2017

Michel

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Expectations for future improvement are high

Our processes company wide can now be covered by the use of Rentman and AFAS. We use several API's to connect the applications for stock, purchasing, finance, CRM and the full rental and sales proces including workshops.

PROS

Easy to use and to educate to the team. Implementation support and daily support is fast and helps our processes moving forward adequately. Data maintenance is very friendly and fast (Items, crew, contacts) Easy to understand template editor. Not the most extensive but covers most of the needs

CONS

Import features can be more extensive for users of other programs how consider switching application. Multi language level needs improvement to be real multi lingual. 2FA is an important missing part for cyber insurance application. The purchasing module is a important missing link.

Reason for choosing Rentman

See, why did you make the switch

Reasons for switching to Rentman

Level and speed of daily support, speed of developments, financial

Philipp

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Rentman, a Software "must have"

Rentman is a very good software. Here and there are still small improvement options, but the complaining is at a high level.

PROS

The software is really easy to use. It has a very well-structured user interface that makes it very easy and provides a quick workflow. Rentman saves a lot of time, which you can use to really take care of your customers. With the professional licenses you can set everything exactly as you need it, but even in the small version you have enough possibilities to work cleanly.

CONS

Unfortunately, there are a few small vulnerabilities in the software from time to time. So far there has never been anything bad, but sometimes it's exactly the function you really need. But if you contact the support with the problems, you get professional help quickly and with the hints the developers can improve the software. And that's what Rentman does.

Thomas

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Review Rentman

Very easy to use and a great support team that helps very quickly!

PROS

Easy to use. good overview. many very good features. frequent updates with new features

CONS

that it is avaible via browser and can be used all over the world with an internet connection

Reasons for switching to Rentman

Because of that you can access Rentman via a browser

Vendor Response

Hello Thomas! We appreciate you taking the time to write your awesome review. It's great to hear, that you enjoy our features, connectivity, and have an easy time using Rentman! We strive to be the best choice for your rental software needs and appreciate any feedback you'd like to share with us. We hope for a great continuous relationship with upbrand emotions sverige AB and wish you all the best! Your Rentman Team

Replied June 2021

Sascha

Broadcast Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2023

Good but still features that need to be worked on

PROS

Ease of use and web based. The crew planner is helpful

CONS

No price or cost information in the app regarding offers or product rental prices

Reasons for switching to Rentman

Person who developed the system retired and we needed an updated system

Evgeniy

2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Finally found

We are not a big one audio rental company based in Moscow, RU. We tested all of software we able to find on market, but this one greater then anything else.

PROS

Easy to use Building your own templates for Slips Barcoding Scan barcodes by your phone, it's cheaper then anything Cloud based, you can access to the Base where you want, if there is Internet Cost-effective price

CONS

No autosave option in current version (they will add this in future) No offline version or option to work offline then sync with server You can't add items via your phone app quickly, only if item has barcode

Vendor Response

Hi Evgeniy, Thanks a lot for taking the time to review Rentman and your feedback. Its great to hear you are happy with our software and its functions. The adding of items via your phone will become possible with the new browser-based version of Rentman. Best regards, Team Rentman

Replied August 2016

Willem

Media Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great and powerful rental software

PROS

I love the scheduling and temp equipment features. Asset management can be handled several different ways for whatever fits your preference.

CONS

Wish there was an easier way to process payments within the software.

Paul

Entertainment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

assist tracking

PROS

ease of use, ability to find items within a few clicks

CONS

There is nothing I don't like about it.

Reasons for switching to Rentman

other product was outdated

Vendor Response

Hey Paul, thanks for your feedback, it's greatly appreciated! I'm glad to hear that you're happy with Rentman and that you've been using the software for a few years already. If you ever have any questions, please feel free to email us at support@rentman.io, my team and I will be happy to help.

Replied July 2022

Jouni

Events Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Perfect tool for your everyday AV-business

I use Rentman as warehouse stock management, quotation forming and project planning tool. It saves me a lot of time when I see warehouse stock in real-time. Overall, I cannot imagine how I survived without Rentman.

PROS

The overall planning feature of projects.

CONS

Sometimes there are minor bugs but usually they are quickly fixed before I have the time to contact customer support.

Vendor Response

Hey Jouni, I believe that Rentman being your new ultimate survival tool is the best compliment we could get, thank you! Unfortunately the little bugs you mentioned are something that you can hardly avoid when developing software. However, we are doing our best to limit them and immediately fix them in case they come up. I will make sure to let our developers know that they are doing a great job fixing things right away whenever something goes wrong!

Replied February 2019

Jerry

Events Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

The only software that you need

PROS

Everything is easy to use, you can use it with other software like Exact Online. The overview is clear so you don’t have to search for a function

CONS

I missed a lot with the mobile app and some functions for the employees. If they have some declaration i have to do with the other software or if they want some day off or vacation you can’t do with the app

Vendor Response

Hey Jerry! Thanks for your feedback, it is greatly appreciated! Our app is still fairly new, but we're always working on improving it. As a matter of fact, a new update just came out today! I'd also suggest you keep an eye on our Public Roadmap, where you can see what features we're currently working on. You might find a few things you'll find interesting!

Replied August 2022

Helen

Entertainment, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Excellent software for planning producties

PROS

planning productions, invoicing is easy, calender is nice

CONS

For our business it is perfect We do not use the financial module completly. Only making the invoices and than we move over to our boekhoud package.

Showing 1 - 25 of 128 Reviews