Agorapulse vs SOCi

RATING:

4.6

(709)

Agorapulse has 709 reviews and a rating of 4.57 / 5 stars vs SOCi which has 249 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (709)
4.5 (249)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 7, 2024
January 30, 2024
Pros/Cons
  • Pros

  • The best part is the amazing customer service. They are responsive and generally have a good response for everything - including an idea to workaround if needed.
  • Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.
  • Cons

  • The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse.
  • I have have continued to have issues with the software and tokens on LinkedIn going bad on scheduled posts with no real explanation why from support.
Read all user reviews
  • Pros

  • I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
  • It helps that reviews are responded to so quickly. It helps us be effective at our jobs.
  • Cons

  • It often had problems where it would switch between dats or social media platforms. When this happens you can not just switch it over you have to start totally over and it gets really annoying.
  • I feel it may be very intimidating for some. A lot of information is given on many platform through Soci and it can be confusing.
Read all user reviews
Pricing Range
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2021

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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos