HootSuite vs Mention

HootSuite has 2594 reviews and a rating of 4.34 / 5 vs Mention which has 268 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

HootSuite

Mention

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (2,594)

4.74 / 5 (268)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 10, 2021

March 8, 2021

Pros/Cons

Pros
I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.
Easy to learn. Easy to use . The additions while sometimes annoying I love. It is also mobile with an app I can do while on the road

Cons
The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.
It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

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Pros
It's usability is excellent. It is easy and I love the interface.
Mention is very easy to use and pretty effective.

Cons
It can be a bit laggy at times, but somewhat manageable. You would also need support from their rep during the initial setup to train you on how to use and maximize the app’s full potential.
It might have been a little more precise. While Mention is really great, it's best to combine it with some other similar app.

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Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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