About Reviewninja

Review Ninja is a cloud-based review management solution designed to help businesses monitor their online reviews. It is suitable for small businesses in a variety of industries. 

ReviewNinja supports review generation and monitoring on Google, Facebook, Yelp, Foursquare, TrustPilot and other review platforms. Users can send emails and text messages in bulk that prompt customers to leave reviews. 

Customer information can be added in bulk, and users can view lists of customers through the dashboard. ReviewNinja supports businesses with multiple locations, and users can view which reviews were left at specific locations.

Support is offered via email. Pricing is per month. 


Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Reviewninja

Overall rating

5.00 / 5 stars

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December 2019

Prashant from DHAT

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

GI review

Pros

This software helped me get over 80 online reviews for my practice. Great software

Cons

Only problem is that you cannot resend a text to a patient for repeat office visit

December 2019

Joseph from Southwest Regional Wound Care Center

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Review Ninja Rocks!

Patients usually wont take the time to review if there is a bunch of steps to follow. Review Ninja solves that problem. Getting a 5 star review is just simple clicks away through text or email.

Pros

Ease of use. Makes reviewing my business very easy for my patients. Easy to enter patients into the software.

Cons

Needs an app for mobile use next. Would be able to enter patient information in the rooms in real time.

December 2019

Eric from Southlake Pain Center

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Reviewninja

Pros

This software has easily allowed me to generate more reviews than I normally would by sending links to patients and directing them to the appropriate review sites. Easy to use.

Cons

It self selects against only positive reviews, potentially skewing the true results of an organization.