All Zoho Projects Reviews

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User Profile

Jhon

Verified reviewer

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A homogeneous distribution of responsibilities guarantees project success

In many occasions with the eagerness to achieve corporate objectives the allocation or distribution of the different tasks is something cumbersome and exhausting for some team members and tracking progress is much more exhausting, this causes that objectives are not achieved or that some members have much more workload than others, Zoho Projects allows us to optimally manage each and every one of our projects or tasks, distribute them homogeneously, make a detailed monitoring of both the progress of the task or the people involved in them; All this translates into work effectiveness, time optimization, a good use of this resource considerably increases the performance of the team and exploits the capabilities of its members.

PROS

Continuously our operation is measured with a series of operational indicators that show the status of the work group, many of these metrics depend on individual team members, but there are other correlated ones that depend on more than one member of the group, here comes into play and in a very efficient way Zoho Project as it presents us with a platform capable enough to allow us to schedule each and every one of the objectives that month by month are evaluated to our group, through the tool I can easily distribute the tasks to each team member and analyze their progress as the week or month progresses and based on this reassign other tasks or otherwise add more members to the task to achieve its completion, an important point is that we can realize that member is overloaded with work in order to balance loads, This is very useful and is reflected in productivity, all the above mentioned although it sounds complex in the Zoho Projects platform is not, even the interface is very intuitive and allows you to customize the views of the different projects according to our taste or need.

CONS

There are more benefits than negative points about Zoho Projects, maybe at first getting familiar with the different types of views where you can see the daily, weekly and even monthly distribution of the different tasks is a bit cumbersome, of course, the tool has filters and aids to adjust the view according to your own comfort, for example for some team members the kanban view is extremely clear although I particularly prefer compact and filtered weekly, so I realize the short and medium term objectives.

User Profile

Amanda F

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

With Zoho Projects we have been able to be more efficient managing our projects

We were able to plan, coordinate, and manage all of our work projects in a safe and straightforward manner after using Zoho Projects.organize, coordinate, and manage all of our work initiatives in a streamlined, risk-free manner.

PROS

Zoho Projects is a stress-free way to collaborate with your team. In order for a project to be successful, it usually requires input from a number of people. You can use the chat box at any time without having to leave the page or switch tabs.

CONS

The time monitoring software is complicated and difficult to use. Why this particular device was ignored is baffling. The availability of resources is limited. Zoho contains dozens of apps for different purposes, and they could be more easily navigated if they were categorized.

Reasons for switching to Zoho Projects

We've been using Zoho Projects for work for a while now, and it's fantastic software for managing, planning, coordinating, and keeping track of all of our various projects. Since it's cloud-based, we can access it from any computer or mobile device, and it comes equipped with all of the necessary tools for project management.

Kali

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

It's really good

PROS

It's easy to use and easy for my team to understand.

CONS

I wish I could integrate my square account.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2019

I wanted to love it.

I wanted to love ZOHO Projects and all of ZOHO suits. And I still believe the concept is a fantastic one. Most of the major apps any small business will need one place. But it felt like ZOHO haphazardly patched together apps from several different creators. I will be happy to try ZOHO again, once integration becomes more seamless. I look forward to newer versions!

PROS

The single login with the ZOHO suite was a nice feature. I tried ZOHO primarily because I wanted one suite for the majority of my business app needs.

CONS

My major complaint falls into two categories: 1. Integrations between ZOHO's own products are not as good as could be. And I have seen better integration with other PM software and third-party apps. 2. ZOHO suite, in general, does a lot of things, but most things not well. I signed up for ZOHO Projects primarily because I wanted to integrate it with other apps in the ZOHO suite. However, I found these integrations were not seamless and nowhere near as functional as they could be. For example; I use both Projects and Invoices for clients, can send them invites from both applications for a client portal. However, both portals require a seperate login for the client. This frustrates clients, as they know both apps are ZOHO, yet they need separate credentials. On my end, all of ZOHO's billing was not integrated. Which means there was a separate invoice and viewing page for billing for each ZOHO APP. I would expect billing to function more like G Suite, with all ZOHO apps billed together. As a stand-alone PM APP I found it not to be user friendly. You can't choose which fields or features you want. We tend to use more of a Kanban methodology and would prefer if task start and end dates were not mandatory. While I like the idea of the Sprint version of this APP, I wanted some of the client management features of full Projects.

anthony

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Agency Implementation - Multiple projects, templates and checklistd

PROS

Ease of use compared to JIRA and Notion. Our design goal of the next phase is to implement Checklists to provide the "process street" like project management for recurring services for outsource team. Slack integration is easy. But you have to pay license fees/per user if you want to retain records older than 30 days.

CONS

Resource planning for 5 workers assigned to multiple projects did not easily provide a 360 view of the workers - but it could have been user error.

Reasons for switching to Zoho Projects

integration with zoho creator for agency databases.

Anonymous

1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Project Manager

PROS

Easy tu use, and deploy arround to the compañy

CONS

Some applications is no working as we need

Shivank

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Project Management

Overall experience of working on Zoho was good however it needed to be supplemented by another application where we can upload our files. It is difficult to use as a standalone application.

PROS

It helps us to keep a track of the pending projects and update the status of each project which ensured that projects don't get missed out on. Significantly improved project flow.

CONS

The document upload limit is too small to be of any real use considering the 100 gb limit is independent of the number of users.

Amit

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Project Management

PROS

Excellent working of Project Management

CONS

Kindly extend the free trail version to manage project

User Profile

Pedro

Verified reviewer

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Easy to use and good quantity of features

PROS

It is definitely an easy tool to use, considering the fact that is has plenty options (I mean, there are more complete tools on the market, but these are cool)

CONS

I would actually say that maybe some more features, although I mentioned that it has a good quantity of features but some more diversification would be good. also free plan could be a little bit better

User Profile

MHD Amer

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Good to manage

PROS

It has all the needed to manage teams and employees and tasks

CONS

A bit complicated and so many features that makes it hard to fully understand

Deniz Nur

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Very practical but hugey underrated Project Management system

Zoho Projects has been a great addition to our PM efforts company-wide. As an expanding company, it's been wonderful to have a cloud-based and easy to use system where we can manage our tasks and projects. I think it's on par, if not better in most areas compared to other project management tools out there. I wholehartedly recommend it if you're not happy wth your current PM tool

PROS

1. The UI is very simplistic and easy to navigate even when you have lots of projects and dozens of task under each one. Compared to other PM tools, it's a lot easier to connect the dots with Zoho Porjects.2. It plugs right in if you're on a Zoho environment which is a great side benefit as you don't have to spend time or worry about issues with the integration

CONS

It's not as well-known as some of the other PM tools like Monday and Asana, so there's fewer support docs and ideas online. We could've benefitted from the ability to exchange ideas with other Projects users.

Reason for choosing Zoho Projects

Pricing was a major consideration for us as most project management tools are very similar to one another. It was also a good plus to have the chance to go with a Zoho tool to better fit our environment.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

The best of both worlds: value and features

Overall the experience has been very good for our team, since we are in apparel manufacturing, we have a ton of projects that span 6-12 months and different concurrent projects every month so Zoho keeps us track and schedule our seasonal projects without getting confused.

PROS

It is very easy to use the strong time tracking tools and project task setups

CONS

It does not include templates or anyway to create custom templates and some of the views are a bit odd

Reason for choosing Zoho Projects

the ease of use and cost

Reasons for switching to Zoho Projects

the cost and usability were too high and difficult

User Profile

Jaideep

Verified reviewer

Financial Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Great online collaborative project management tools with feature you have always wanted

While I have not used the customer support for Zoho Projects extensively, all of the other Zoho tools that I use have an extensive Knowledge Base, very active public forum where people respond quickly, in-built live-chat to chat with a customer service representative, and plenty of videos on YouTube to learn different aspects of the software.

PROS

Zoho Projects has the following features - no restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files. Ability to create workflow automations that trigger on event based activities, which enables standardization of processes. Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

CONS

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view. More simplified Gantt Charts that help us understand progress and dependencies. Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Reason for choosing Zoho Projects

Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2019

A practical solution for small teams

It is a practical and easy to use project planning suite although it has limited functionality in the smaller plans that does not allow people to test it before committing to an upgrade. You cannot test a project plan solution without properly using tasks and subtasks.

PROS

The ability to link to other Zoho solutions (CRM etc) and integrate information from various functions and third parties in project planning and implementation.

CONS

Problematic value for money for small teams that need more functionality. Also, there is no ability to customize functionality and price package.

Reason for choosing Zoho Projects

Zoho is connected to the Zoho CRM solution- easy to switch within a unified environment

Reasons for switching to Zoho Projects

Asana was not easy to use and coordinate team efforts.

Pablo

Computer & Network Security, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Great Product , great Value.

Overall we have a great experience, finally choose to other two Free Tools

PROS

Easy to start to use.Many features.Good value for the money

CONS

Hard to track time on the project (too many clicks ).Not so easy for the team to do de onboarding.Doesn't have a public and documented APIs for automation.

Reason for choosing Zoho Projects

Better value for the money

Reasons for switching to Zoho Projects

Free products with more features when you integrate them

Eabyn

Design, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Essential for managing large complex projects

Great, the platform is allowing our organisation to visualise and structure our schedules efficiently

PROS

Allows for highly detailed project management that can be allocated to multiple users within our organisation

CONS

With the benefit of complexity for large tasks the user interface can feel overwhelming at times

Reason for choosing Zoho Projects

Zoho seemed to offer a more cohesive platform with Zoho projects as a feature program

Reasons for switching to Zoho Projects

Zoho seemed to offer more complex project management features

User Profile

Prathamesh

Verified reviewer

Apparel & Fashion, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Excellent tool for task management

My overall experience is great with Zoho projects, it works fine if given the right technology support. In past three years we have done multiple updates and customization on Zoho projects and they have worked well for us. I personally would recommend Zoho projects to others to built a very good project management tracking system.

PROS

Zoho projects has been part of our organization from past 3 years. It is a very useful tool for project management. It has high importance in task management especially in tracking down deliverable in kanban projects. The user interface is very friendly and the dashboard is highly interactive. Milestones can be easily set and can be tracked throughout its completing period. Project lags, time delays, and bottlenecks can be identified easily in the system. This tool also helps to manage teams and individual tasks assigned to each person. Notifications can be enabled to track individual performances. Overall, this tool is multi-purpose tool that can perform wide range of tasks.

CONS

Zoho projects are hard to customize. Its scalability is very limited to certain tasks. It is good in project management, but it fails to provide a communication channel between people. Chat windows lag a lot between communication and real time forums take lot of time to update. Zoho requires high internet bandwidth, slow internet creates problem with updates and Zoho starts lagging. Multi user portal has also lot of issues. Even multi user portal is a common feature. The feature creates issues with file sharing. It takes lot of time for file transfers.

Jason

Verified reviewer

Education Management

Used free trial

Review Source: GetApp

OVERALL RATING:

2

Reviewed April 2015

Zohoprojects - Lacks essential functionality

Zohoprojects looks good at first however there are some small bugs. More importantly there are MAJOR issues once everything is set up. Unfortunately we had to leave zohoprojects for privacy reasons. Within the project management system as it is currently developed every user can see every comment and task for every other user in the project. We contacted zoho and there is no way of changing this. Our setup currently is we have employees, contractors, managers and clients. As far as zoho is concerned though all of the above make no difference as zohoprojects lets every user even the contractors see EVERY detail of every conversation and tasks between managers and clients. Eventhough there are priviledge roles to prevent users from editing other users tasks they can still view EVERYTHING. Every login or message left, every detail, task, invoice etc generated for every other user. Therefore two completely independent contractors for example could view absolutely everything that is going on with eachother. Absolutely ludicrous. This is certainly a fundamental and very basic requirement which any project manager would expect out of the box. Zohoprojects however seems not to care about it. We contacted them many times about this issue to find a workaround however there is none. We got a nice apology from India but unfortunately that is not enough. This lack of functionality can not be omitted. It is essential. All it needs is a tick box within each project titled "Tick for Assigned users to be able to view tasks and milestones only" In summary: If you are intending to use zohoprojects to manage one or more contractors and employees for your business then DON´T. You could do more damage to your business through this lack of privacy functionality than good if you do. As every project user can see EVERYTHING that everyone else is doing including any login or sensitive information that is posted. There is no way of making any message or task private. Also ALL client information can be viewed by EVERY user also. Zoho does have a solution to client information being visible to all the users which is to set up one project for clients and one for workers. Surely that negates the complete purpose of the system in the first place? All I can say is "It´s a shame". Unless they fix it soon they will certainly lose huge amounts of customers and revenue just the same as they have now lost ours.

PROS

When there are problems with the platform a very apologetic response from India arrives in your mailbox explaining that there is no solution.

CONS

no privacy between users no privacy for clients from users

Juan

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

My experience in ZOHO is amazing. My life changed when I discover this program.

My experience in ZOHO is amazing.We are a company operating in 7 countries (Spain, Morocco, USA, China, Vietnam, Korea, France). We are about 120 active people in product and process development. ZOHO has allowed a correct platform to do the communication between different countries. Also, we have improved the project procedure implementation. We are 150 people in ZOHO projects. We are working in several countries (Spain, Morocco, France, Korea, China, Vietnam, USA). Now all projects for new products, problems solutions, etc, are managed in ZOHO with a acceptable level implementation of the procedure.

PROS

Correct functionality for project management. Available basics tools. Easy and intuitive use. Very Cheaper High control of the activities by the managers

CONS

Not possible to install in our server. This is a problem for us (not big problems, but we prefer run in our server). The GANTT view should be improved. It is not very clear, and complicated the export for communication with other people without access the system Document for training is poor. Not exist report system. somo people has not clear the daily task. The milestones are only informative (or I don't know the real idea of the ZOHO designers with this concept). A little complicated for the project manager (this is my case).

Ken

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

This has been an easy to use and fast deployment app

Ease of use. Value for money. Useful features

PROS

This solution allowed us to become operational with our customers very quickly, and to provide a way to collaborate with them. The fact that it is online allows us to have common access with our clients and to provide transparency. Previous to using this, all team members had their own versions of PM tools that were not compatible and made for a very frustrating experience when trying to collaborate. Our clients like the fact that they have access to be able to contribute to the success of our projects. Zoho as a company have made changes as part of our feature requests that continue to make the experience of using this solution more pleasurable. Having a single price point for unlimited users and projects also made a huge difference when choosing a solution. This is a highly recommended app for any size organization

CONS

There really isn't a downside considering the value for money. If the cost was inline with more expensive alternatives that have more features I could see that being an issue.

User Profile

Jordan

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

You can quickly delegate tasks, collaborate efficiently with all colleagues and partners

Zoho Projects, one of the best cloud-based program management and coordination tools, has an issue tracking app that facilitates networking and communication and speeds up project completion. Create a track of your activities using Zoho Projects' iOS mobile apps.

PROS

A cloud-based initiative is a software creation activity that has more than one million customers worldwide. It enables you to effectively schedule and execute your activities. You can quickly delegate tasks, collaborate efficiently with all colleagues and partners, be mindful of all development reports, generate timely reminders of construction activity, and execute project schedules at a certain time of events. With a huge range of third-party frameworks, projects would be an excellent fit for the workplace.

CONS

Zoho prototypes are difficult to customize. Its scalability is somewhat constrained for certain features. It is helpful for project creation, but it lacks a forum for individual communication. People do not like to rely on Zoho tasks to switch works to Excel in order to communicate with others.

Parth

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Collaborative Project Management Platform That Streamline Workflow

It is utilized throughout the organization as a collaboration tool to monitor project status, deadlines, and workloads. There are no limitations on how many projects you can make. I don't believe any other software now makes it easy for me to switch between multiple projects at once.

PROS

In order to keep an accurate track of our customers' projects and share all of the most significant task highlights, it is quicker to deploy templates and follow tasks for our projects. Moreover, Ghannt charts and reports are included. It also has an accessible calendar. Compared to other platforms, it enables you to customize your tasks more.

CONS

Not everything about time tracking is seamless. The mobile version is essentially useless. Sometimes the invoice function appears pointless. Basic features like repeating tasks are lacking.

User Profile

Juan David

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

An effective and astute tool for the management and administration of business projects.

Thanks to Zoho Projects we have been able to develop and successfully complete all our business projects as we planned on paper and on time, now with its implementation everything is easier to perform and achieve; Zoho Projects allowed us to plan down to the last detail; project activities, assign tasks and jobs based on skills and role, manage all the necessary resources and collaborate as a team in each instance and stage of development of each project which was very important and useful for us as a team and the company in general.

PROS

It is easy to use and provides all the essential resources for complete and efficient execution of our projects; from planning to completion. Zoho Projects favors communication and team collaboration, as well as facilitates the supervision and careful control of the tasks that are assigned, Zoho Projects helps us to finish successfully and on time all our work projects.

CONS

So far everything is going very well, Zoho Projects has been a great strategic ally in our company for the development of our business projects, I have nothing bad to say, it really is an effective and very functional tool.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2021

Zoho Projects has a lot of tools for its price. But it tries a little bit too much.

As a project director of an office with 15 people designing it has helped me a lot to organize resource and track project insights early. But the daily users doesn't take the advantage of it.

PROS

Zoho Projects is one of the softwares with more tools and connected to different platforms that I know. The ability to track tasks, hours. and other project indicators is awesome.

CONS

Even tho is capable of almost anything that other software can do is a little bit "unfriendly" if you are not highly capacitated on it. It takes a lot of time for the daily user to log hours into different tasks and projects so at the end of the ay a lot of users don't use a lot of the tools. The same applies for the customer when you want them to use it. It is complicated and the notifications on everything sometimes annoy them. This is maximized with the lack of self customer service, more friendly and updated training videos or guides would help a lot.

Reason for choosing Zoho Projects

Because of the price and the recommendation of our business consultants who are also affiliated to Zoho.

mothanna

Computer Software, 2-10 employees

Used daily for free trial

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2017

Project Management tool with wide capablities but lack a bit of common sense!!

Zoho provides great capabilities within their tools, but the problem is the user experience is horrible. This can be seen in both their project management and CRM tool.

PROS

Fixed price and not based on number of users. Time tracking and Gantt chart as well as the ability of having different view of the tasks. For example we use the classic view for project management and Kanban view for task management and internal run of the business. Task list and sub tasks capabilities, as well as being able to allocate resources to subtasks. The ability to create an account for clients for limited view of the project. file storage and management, as well as document editor and spreadsheet editor.

CONS

Here I will talk about the hidden problems that you won't notice unless you used the tool in real life projects. Can't save your filtered view and each time one logs in to their account they need to choose their view and apply the filter. when the subtasks timelines are not controlled by the timeline of the main task which doesn't make sense. For example if I create a main task that starts at the beginning of the month and finish by the end of that month, it is a common sense that all the subtasks should fall within this period. The tool is complicated to use and not easy to navigate and that put off some of our engineers to get active on it.

Showing 1 - 25 of 469 Reviews