AIM
About AIM
Awards and Recognition
AIM Pricing
Starting price:
$995.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for AIM
1 - 5 of 200 Reviews
Devon
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
TriTech AIM Review
Overall, I am very happy with this AIM. It has made our business run smoother and has opened up some avenues to us that were previously not feasible.
PROSWe sell firearms, and the built in A&D Book is a critical component to our business. Once setup, this feature makes tracking of firearms incredibly simple .
CONSThe management of sale prices for our products needs to be revamped and is currently both difficult and convoluted to use. In my opinion, this is easily the area of the software that could most benefit from improvement.
Reasons for switching to AIM
NCR Counterpoint was not willing to make changes based on our needs.
Rob
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great POS/Gun book/Range Software
Been a fantastic system....we recommend it whenever we are asked what we use by other gun stores.
PROSI don't have to have multiple systems running to achieve everything we need to do...AIM does it all
CONSlearning curve....set up and learning the system takes time
Reason for choosing AIM
everything I had read pointed to this being the best system for guns/inventory....and it is.
Reasons for switching to AIM
Needed something that would track sales and guns all in one
Eric
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Overall great value and awesome tech support
Overall I would buy the software again. Great people, knowledge and they absolutely show concern about your business. The software, on a basic level, is easy to learn for new employees. I've seen many positive changes in the last two years and I'm sticking around to see what's next!
PROSEasy.......... The fact it can communicate by sending auto calls and text to my customers and helping me to stay in touch along the way. We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money$$$. The POS and customization of the screen and tech support. Tech support is absolutely, hands down, some of the best I've ever experienced. They answer the phone and stay with you until you understand. Very nice people who never make you feel stupid. Also love the fact you can so easily access your data. Other software we've had has limited the backend data to you where as AIM absolutely encourages you to use it. I will say.... a new employee can be taught in under 5 minutes how to check out a customer through the POS.
CONSInventory management, pricing and the repair shop module all need some help. All usable and functional. They are just some areas that aren't as polished as other software. Also, if you are a company with over a million different SKU's, beware. The software really is slow. I know! FYI, you'll need own EXCEL and have a basic understanding in order to to manage your inventory as AIM just simply does not have the capability to do so.
Reason for choosing AIM
The support and fact these people answer the phone and speak English. Not trying to be ugly, just a simple fact.
Reasons for switching to AIM
Cost and features. Communication with customers and the fact we could update our on price files.
Ron
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Has made us MUCH more efficient
For a small retail store this is excellent! Helps manage inventory, as well as daily and weekly check out.
CONSThere was quite a learning curve for us. We had no POS before AIM.
Reason for choosing AIM
AIM was a better choice for a Retail/Service business
Al
Sporting Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
AIM Software and POS System for retail sales
Positive! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.
PROSQuickly execute sales, tracking serialized inventory and sales is detailed and quick.
CONSThere are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.
Reason for choosing AIM
Customer service, staff knowledge
Reasons for switching to AIM
We needed more tracking and reporting capabilities. We needed a customer database, better marketing functions, there are a bout 100 reasons. Data was good to us, but we needed more power and functions than they could provide.