Thrive vs Shopify

RATING:

3.6

(21)

Thrive has 21 reviews and a rating of 3.6 / 5 stars vs Shopify which has 6307 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (21)
4.5 (6307)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
January 30, 2023
April 18, 2024
Pros/Cons
  • Pros

  • Helps control labor cost. Call center is great for a 1 number system.
  • Easy to use for both front and back of house user.
  • Cons

  • Wireless and wired printer always lost. Lied about the service provided and what’s included.
  • Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State.
Read all user reviews
  • Pros

  • The interface of the software is so good and attractive. It enables an easy payment processing and it helps in creating online stores easily without diffuclties.
  • Its ability to allow multiple people to log in such as employees or other people allowed to make sales with such ease is wonderful.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • Shopify is hard to get a grasp on and you often do not know there is a problem with your marketplace until money is lost on the issue.
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos