--- title: "Genius Software Reviews, Demo & Pricing - 2026" description: "Review of Genius Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/za/retail/heartland-restaurant-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / Genius Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/435569-Genius/reviews/)[Alternatives](https://www.softwareadvice.com/product/435569-Genius/alternatives/) # Genius Review From $89/month 1 plan Wondering if Genius is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Genius 4.4 [(215)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Pricing Starting at $89.00 per month ### About Genius Tired of juggling multiple disconnected systems? You deserve a POS that does it all. Whether you’re running a retail shop, full-service restaurant, QSR or large-scale venue, Genius has everything you need to manage your business in one single platform. From smarter buying and smoother shifts to happier customers and stronger margins, Genius helps you achieve it all: inventory, employee and order management, fast and secure built-in payment processing, loyalty, analytics, invoicing, online ordering and more. Plus, count on 24/7/365 live customer support and reliable, durable, commercial-grade hardware, including countertop POS, handheld POS, kiosks and more. Whether you’re launching in a new market or expanding across locations, Genius flexes to your needs. Note: Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification of its technology stack under a single brand, Genius, providing a seamless, integrated experience for customers. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Genius. Do you work for Genius? [Manage this product listing](https://www.g2.com/products/genius-2026-01-08/claim_requests/new?auto=true) Wondering if Genius is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## Genius User Interface ## Popular Genius Alternatives Main Product Genius 4.4 [(215)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Ratings Breakdown - 4.57Ease of use - 4.27Value for money - 4.41Customer support - 4.41Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26828)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.34Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/) 4.7 [(2719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.48Value for money - 4.36Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3045)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## Genius Pricing and Plans Genius has one plan. Basic is $89.00/mo billed monthly. Basic $89.00 per month Basic plan includes: - Accept Payments - Checkout - Online Ordering - Guest Management - Order Management - Employee Management - Office Management - Integrations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Genius pricing compare to alternatives? Genius's starting price is $89.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Genius4.4[(215)](https://www.softwareadvice.com/product/435569-Genius/reviews/) | $89.00 /mo | Not available | Not available | 4.3 | | [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)4.6[(26,828)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) | $0.09 | Not available | Available | 4.5 | | [Venmo](https://www.softwareadvice.com/retail/venmo-profile/)4.7[(9,309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) | Free | Not available | Available | 4.8 | | [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)4.7[(2,719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) | Free | Not available | Available | 4.5 | Genius4.4[(215)](https://www.softwareadvice.com/product/435569-Genius/reviews/) * * * Starting price $89.00 /mo Free trial Not available Free version Not available Value For Money 4.3 - [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)4.6[(26,828)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) * * * Starting price $0.09 Free trial Not available Free version Available Value For Money 4.5 - [Venmo](https://www.softwareadvice.com/retail/venmo-profile/)4.7[(9,309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.8 - [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)4.7[(2,719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.5 ## Genius Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of Genius Access Controls/Permissions Ad hoc Reporting Alerts/Notifications Automated Scheduling Barcode/Ticket Scanning Bar Tab Management Billing & Invoicing Credit Card Processing Customer Database Data Security Data Visualization Employee Database Employee Management For Bars/Clubs For Food Trucks For Restaurants Gift Card Management Inventory Control Inventory Tracking Online Payments Online Time Clock Order Fulfillment Order Management Order Tracking Payment Processing Payroll Management Point of Sale (POS) Promotions Management Purchase Order Management Real-Time Data Receipt Management Reporting/Analytics Reporting & Statistics Restaurant POS Rewards Management Sales Reports Third-Party Integrations Timesheet Management Transaction History Waiting Time Tracking Wait List Management ## Genius Integrations GrubHub Integration rated undefined from -1 review DoorDash for Merchants Integration rated undefined from -1 review Postmates Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review 99minds Integration rated undefined from -1 review See all 27 integrations ## Genius User Reviews ## Genius customer ratings - Overall rating: 4.4/5 - Total reviews: 215 ### Rating distribution - 5 stars: 149 reviews (69%) - 4 stars: 44 reviews (20%) - 3 stars: 6 reviews (3%) - 2 stars: 4 reviews (2%) - 1 star: 12 reviews (6%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.4/5 --- ### A pleasant and positive experience - Overall rating: 5/5 - Reviewer: bryanna R. - Industry: Wholesale - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall it has been a good experience, everytime we need assistance the support team always answers, there is no wait time, our rm and sales engineers are quick to respond #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How user friendly and customer friendly it is! anyone can use it really, and it very good for training purposes as it give you a breakdown on how to use everything #### Cons the ability to not work with ubereats and grub hub directly and having to go through a third party, like checkmates. #### Vendor response Hi Bryanna, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Genius, especially the support experience. We appreciate your additional feedback and look forward to our continued partnership! Replied November 2026 --- ### Shmack'n Co Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall the experience has been good from the POS to the online ordering interface. I love how we're able to integrate our own delivery service with the system to help avoid 3rd party fees where applicable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of setup and how user friendly the system is. Being able to track and manage each employee's POS use is a game changer. #### Cons One of the biggest cons is not being able to refund online credit card orders without the card. Also, the other con is not being able to make menu changes via the POS. #### Vendor response Hi Rob, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius and that the switch was worth it. We appreciate your additional feedback and we look forward to our continued partnership. Replied October 2026 --- ### Easy to Use - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, while the software itself is easy to use and set up, I would not recommend the platform overall. There are much better softwares that will integrate with other platforms. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The software is relatively easy to use both for the FOH staff and the admin side. The value of what we are paying is worthwhile. #### Cons The customer service leaves much to be desired for Genius. Additionally, before we switched to Android and were on the iPad version, the app was very unreliable and would consistently crash and freeze. The credit cards were consistently double charged. #### Vendor response Hi Emelie, thank you for taking the time to leave a review. We’d like to learn more about your experience and how we can make things better. Could you email us at GeniusSocial@globalpay.com so we can address your concerns personally? Your feedback is crucial in helping us improve. Replied October 2026 --- ### Great Product! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fast response with customer service and overall great experience thus far. No reason to be disappointed yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy install/setup and simplified process for payments. Great customer service and quick response with setup or questions. #### Vendor response Hi Jordan, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great and easy experience with Genius and we’re very excited for our continued partnership! Replied October 2026 --- ### Genius review as an external credit card processor - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The machine itself is easy to navigate but the end of the day batch report needs work. If I do get tips the batch report does not tally them. Again, genius would probably work better if it ran through the POS system. That does not work for my business. I need the machine to be external. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate. I use it as an external credit card processor. It is not connected to my Point of Sale System #### Cons Genius is probably better if connected to a POS system. I use it as an external credit card machine. It is set up for the customer not the person behind the register. As a company we miss out on tips because of that. If I turn the machine around for the customer to use they are confused by what is on the screen and I have to walk them through it basically asking them if they want to tip us. I won't ask for a tip. That is rude for a business to do that. #### Vendor response Hi Joy, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius as a processor. If you'd like to learn more about our POS solutions, please email us at GeniusSocial@globalpay.com. We look forward to our continued partnership! Replied August 2026 --- ### AWESOME DEAL - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Furniture - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it was easy! easy swap to new system, great POS, and Great rates! the reps I dealt with were awesome, came and installed and setup everything and walked me through #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the new equipment, the ease of use, and the value! saving me money! this was the best decision I made to switch to genius! #### Cons nothing really, overall the system is great, I just hate change and new Systems, but after seeing how easy it is, and how much I was saving it didn't matter! #### Vendor response Hi Mike, thank you so much for taking the time to leave this positive review! From hardware to software, we're so glad to hear you’ve had a great experience with Genius. We look forward to our continued partnership! Replied August 2026 --- ### Not a fan - would not use again - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I had to call support line on approximately half of the transactions because the system gave an error. Many of the calls lasted greater than 20 mins with some as long as an hour and more. Those calls were needed to just get the system to work. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros I honestly can't think of anything Genius does well other than the recognition that the company's software/system is of poor quality because the support line provides examples of the issues in the selection options. #### Cons System did not work much of the time. At first I thought it was a start-up issue but after 4 months, I still get the same "oops...something went wrong" when trying to process the majority of our transactions and it makes our business look like amateur hour. Our new system worked right away. #### Vendor response Hi James, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at GeniusSocial@globalpay.com so we can have someone reach out to you directly. We appreciate your patience as we work through this. Replied August 2026 --- ### Bad payment processor company - Overall rating: 1/5 - Reviewer: Slideworks G. - Industry: Automotive - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Global payments was truly a bad company for my business' payment processing system. The value for money is high and the reps at this company are going to do their job halfway and leave you with the company pulling money out of your account for their own mistakes. Not to mention I've been waiting on a refund for 6 months!!! They do not care, poor customer service #### Cons Took money out of my account without explanation, approved a refund but has yet to refund me after 6 months of calling. #### Vendor response Hi Camila, it’s important to us that we get things right so we’d like to learn more about what happened and how we can make the situation better. Could you email us at GeniusSocial@globalpay.com so we can address your concerns personally? Your feedback is crucial in helping us improve. Replied August 2026 --- ### Genius Payment Process - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Photography - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Genius is easy to use. It made the entire payment process simple and easy to follow. I have no complaints. #### Cons I have no complaints using Genius. There wasn’t a time where there was any problems or error with Genius. #### Vendor response Hi Jeffrey, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had an easy experience with Genius and we’re very excited for our continued partnership. Replied August 2026 --- ### Ultimately Unhappy - Overall rating: 2/5 - Reviewer: Sasha W. - Industry: Retail - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Poor, thinking about changing credit card processing systems after a lot of issues and poor customer support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Integrates with Global Payments POS. Sleek interface on terminals - I like that clients can see itemized receipts before they checkout. #### Cons We have a lot of issues with our terminals and they are always disconnecting and timing out on payments. I also find support to be not so helpful when troubleshooting. #### Vendor response Hi Sasha, we’re genuinely sorry to hear about your experience. Please email your contact details to GeniusSocial@globalpay.com so we can get in touch directly and resolve your concerns. Your feedback is invaluable to us, and we’re committed to making things right. Thank you for your patience and bringing these concerns to our attention. Replied August 2026 --- Showing 1 - 10 of 215 Reviews [See All Reviews](https://www.softwareadvice.com/product/435569-Genius/reviews/) ## Genius Popular Comparisons [PayPal Payments vs Genius](https://www.softwareadvice.com/compare/104664-paypal/vs/435569-Genius/)[Venmo vs Genius](https://www.softwareadvice.com/compare/317580-venmo/vs/435569-Genius/)[NetSuite vs Genius](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/435569-Genius/) [Compare All Alternatives](https://www.softwareadvice.com/product/435569-Genius/alternatives/) ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (617) Recently recommended **24** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (555) Recently recommended **15** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (733) Recently recommended **11** times [Infor Point of Sale (POS)](https://www.softwareadvice.com/retail/infor-pos-profile/) **3.9** (22) Recently recommended **8** times Stuck Between Options? 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