--- title: "Genius Software Reviews, Demo & Pricing - 2026" description: "Review of Genius Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/za/retail/heartland-restaurant-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / Genius Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/435569-Genius/reviews/)[Alternatives](https://www.softwareadvice.com/product/435569-Genius/alternatives/) # Genius Review From $89/month 1 plan Wondering if Genius is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Genius 4.4 [(211)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Pricing Starting at $89.00 per month ### About Genius Tired of juggling multiple disconnected systems? You deserve a POS that does it all. Whether you’re running a retail shop, full-service restaurant, QSR or large-scale venue, Genius has everything you need to manage your business in one single platform. From smarter buying and smoother shifts to happier customers and stronger margins, Genius helps you achieve it all: inventory, employee and order management, fast and secure built-in payment processing, loyalty, analytics, invoicing, online ordering and more. Plus, count on 24/7/365 live customer support and reliable, durable, commercial-grade hardware, including countertop POS, handheld POS, kiosks and more. Whether you’re launching in a new market or expanding across locations, Genius flexes to your needs. Note: Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification of its technology stack under a single brand, Genius, providing a seamless, integrated experience for customers. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Genius. Do you work for Genius? [Manage this product listing](https://www.g2.com/products/genius-2026-01-08/claim_requests/new?auto=true) Wondering if Genius is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## Genius User Interface ## Popular Genius Alternatives Main Product Genius 4.4 [(211)](https://www.softwareadvice.com/product/435569-Genius/reviews/) Ratings Breakdown - 4.57Ease of use - 4.26Value for money - 4.41Customer support - 4.41Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26660)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9306)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Stripe](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3383)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.34Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/) 4.7 [(2714)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.48Value for money - 4.36Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3037)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## Genius Pricing and Plans Starting price: $89.00 per month Free Trial Free Version Basic $89.00 per month Plan includes: - Accept Payments - Checkout - Online Ordering - Guest Management - Order Management - Employee Management - Office Management - Integrations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Genius Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of Genius Access Controls/Permissions Ad hoc Reporting Alerts/Notifications Automated Scheduling Barcode/Ticket Scanning Bar Tab Management Billing & Invoicing Credit Card Processing Customer Database Data Security Data Visualization Employee Database Employee Management For Bars/Clubs For Food Trucks For Restaurants Gift Card Management Inventory Control Inventory Tracking Online Payments Online Time Clock Order Fulfillment Order Management Order Tracking Payment Processing Payroll Management Point of Sale (POS) Promotions Management Purchase Order Management Real-Time Data Receipt Management Reporting/Analytics Reporting & Statistics Restaurant POS Rewards Management Sales Reports Third-Party Integrations Timesheet Management Transaction History Waiting Time Tracking Wait List Management ## Genius Integrations GrubHub Integration rated undefined from -1 review DoorDash for Merchants Integration rated undefined from -1 review Postmates Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review 99minds Integration rated undefined from -1 review See all 27 integrations ## Genius User Reviews ## Genius customer ratings - Overall rating: 4.4/5 - Total reviews: 211 ### Rating distribution - 5 stars: 147 reviews (70%) - 4 stars: 43 reviews (20%) - 3 stars: 5 reviews (2%) - 2 stars: 4 reviews (2%) - 1 star: 12 reviews (6%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.4/5 --- ### Best customer service support - Overall rating: 5/5 - Reviewer: angel o. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional...i finally was able to speak with a level 2 specialist [sensitive content hidden] who is well versed in my issues and concerns. He walked me through everything... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support from Global as well as Tech support are AMAZING. I've had several other processors and Global is superior to all. #### Cons Learning curve on hand held A920 Max. Had many issues with batching and deposits final resolve was to replace the machine. #### Reasons for switching to Genius Absolutely no custome support the got contract signed and we never say them again no call backs regarding issues. Worst ever!!! #### Vendor response Hi Angel, thank you for leaving us a review! We strive to make processing as smooth and hassle-free as possible, and it's rewarding to see this reflected in your business with us. We appreciate the additional feedback and we look forward to our continued partnership. Replied August 2026 --- ### Positive experience - Overall rating: 5/5 - Reviewer: Kerri R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been pretty positive, but have had some hiccups. I wish they had an app to enter my transactions on. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I liked about Genius is the value for the money and I was able to learn how to navigate through the website very well and with ease. The payment processing is affordable as well. #### Cons They don’t accept international cards and they don’t have an app to enter my transactions on. If they had an app it would make my life a lot easier. I don’t really like the website because it doesn’t work on my phone very well. #### Reasons for switching to Genius I switched processors because they were too expensive. #### Vendor response Hi Kerri, thank you for taking the time to leave us a review. Your feedback is invaluable to us, and we’re committed to making things right. Please email your contact details to GeniusSocial@globalpay.com so we can get in touch directly to improve your experience. We look forward to our continued partnership! Replied August 2026 --- ### Great platform - Overall rating: 5/5 - Reviewer: Kelly R. - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros No need for quickbooks. My accountant pulls reports straight from Springboard at the end of the year. Also I love the inventory management and ability to create one day price changes for sales #### Cons Customer support is lacking. Gift cards can’t be scanned through credit card reader even when they have the magnetic strip. --- ### Great company! - Overall rating: 5/5 - Reviewer: Austin F. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The service has been great. They called and walked me through the setup of the terminal and made sure that charges and deposits were working correctly. Great customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the touchscreen display that the terminal has. It automatically batches out for deposit the next day #### Cons none that I can think of. The terminal seems to update at the most inconvenient time. Overall a positive experience. #### Reasons for choosing Genius Ease of use and I wanted a terminal for traditional credit card processing #### Vendor response Hi Austin, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Genius and we’re very excited for our continued partnership! Replied August 2026 --- ### General Manager - Overall rating: 4/5 - Reviewer: Valerie K. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Genius has been very positive. The system is reliable, user-friendly, and has helped make our payment processing more efficient and organized. It has been easy for our staff to incorporate into our daily workflow, and transactions are generally quick and straightforward. Customer support has also been helpful when we have needed assistance. Overall, Genius has been a dependable solution for our business, and we are satisfied with the service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I like most about Genius is how easy and convenient it is to use. The system is straightforward, reliable, and helps make our payment processing more efficient. Transactions are easy to manage, and the platform helps keep the payment process organized for both our staff and customers. Overall, Genius has been a dependable solution for our business and has helped simplify our day-to-day payment processing #### Cons What I like least about Genius is that there can be a learning curve when first getting familiar with all of the features and settings. Some areas could be a little more intuitive, and having easier access to step-by-step guidance would be helpful. However, once you become familiar with the system, it is generally easy to use and works well for our needs. #### Vendor response Hi Valerie, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius. Thank you for your additional comments, we will take them into account. We're very excited for our continued partnership! Replied August 2026 --- ### Genius review as an external credit card processor - Overall rating: 4/5 - Reviewer: Joy F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The machine itself is easy to navigate but the end of the day batch report needs work. If I do get tips the batch report does not tally them. Again, genius would probably work better if it ran through the POS system. That does not work for my business. I need the machine to be external. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate. I use it as an external credit card processor. It is not connected to my Point of Sale System #### Cons Genius is probably better if connected to a POS system. I use it as an external credit card machine. It is set up for the customer not the person behind the register. As a company we miss out on tips because of that. If I turn the machine around for the customer to use they are confused by what is on the screen and I have to walk them through it basically asking them if they want to tip us. I won't ask for a tip. That is rude for a business to do that. #### Vendor response Hi Joy, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius as a processor. If you'd like to learn more about our POS solutions, please email us at GeniusSocial@globalpay.com. We look forward to our continued partnership! Replied August 2026 --- ### Not a fan - would not use again - Overall rating: 1/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I had to call support line on approximately half of the transactions because the system gave an error. Many of the calls lasted greater than 20 mins with some as long as an hour and more. Those calls were needed to just get the system to work. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros I honestly can't think of anything Genius does well other than the recognition that the company's software/system is of poor quality because the support line provides examples of the issues in the selection options. #### Cons System did not work much of the time. At first I thought it was a start-up issue but after 4 months, I still get the same "oops...something went wrong" when trying to process the majority of our transactions and it makes our business look like amateur hour. Our new system worked right away. #### Vendor response Hi James, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at GeniusSocial@globalpay.com so we can have someone reach out to you directly. We appreciate your patience as we work through this. Replied August 2026 --- ### Genius is GENIUS - Overall rating: 5/5 - Reviewer: SUNNY P. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with the system has been good. It is user-friendly, easy to understand, and simple to operate. I like that most of the options are available on the same page, which makes it convenient and saves time. The system is also straightforward enough that you do not need extensive training to figure things out. There are a few features that I find irritating, especially the active microphone feature, since it cannot be turned off without shutting down the system. However, aside from that issue, the system works well and does what it is supposed to do. Overall, I am satisfied with the experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-Friendly: The system is very easy to use and straightforward, even for someone using it for the first time. All the main options and features are conveniently located on the same page, so you don’t have to keep going back and forth between different screens or menus. The layout is simple, clean, and easy to understand, which makes finding the feature you need quick and hassle-free. Everything is organized in a way that makes sense, and the controls are easy to access. Overall, the system is user-friendly, saves time, and does not require much training to get started. #### Cons Active Microphone: You cannot turn off this feature. If you disable it, the entire system shuts down. It’s an irritating feature, but unfortunately, we have to deal with it. #### Vendor response Hi Sunny, thank you for taking the time to leave us this positive review! We're so glad to hear that Genius is user-friendly while saving time for you and your business. We appreciate your additional feedback, and we look forward to our continued partnership! Replied August 2026 --- ### AWESOME DEAL - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it was easy! easy swap to new system, great POS, and Great rates! the reps I dealt with were awesome, came and installed and setup everything and walked me through #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the new equipment, the ease of use, and the value! saving me money! this was the best decision I made to switch to genius! #### Cons nothing really, overall the system is great, I just hate change and new Systems, but after seeing how easy it is, and how much I was saving it didn't matter! #### Reasons for switching to Genius the COST! the Savings and the new Equipment! #### Vendor response Hi Mike, thank you so much for taking the time to leave this positive review! From hardware to software, we're so glad to hear you’ve had a great experience with Genius. We look forward to our continued partnership! Replied August 2026 --- ### Bad payment processor company - Overall rating: 1/5 - Reviewer: Camila R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Global payments was truly a bad company for my business' payment processing system. The value for money is high and the reps at this company are going to do their job halfway and leave you with the company pulling money out of your account for their own mistakes. Not to mention I've been waiting on a refund for 6 months!!! They do not care, poor customer service #### Cons Took money out of my account without explanation, approved a refund but has yet to refund me after 6 months of calling. #### Vendor response Hi Camila, it’s important to us that we get things right so we’d like to learn more about what happened and how we can make the situation better. Could you email us at GeniusSocial@globalpay.com so we can address your concerns personally? Your feedback is crucial in helping us improve. Replied August 2026 --- Showing 1 - 10 of 211 Reviews [See All Reviews](https://www.softwareadvice.com/product/435569-Genius/reviews/) ## Genius Popular Comparisons [PayPal vs Genius](https://www.softwareadvice.com/compare/104664-paypal/vs/435569-Genius/)[Venmo vs Genius](https://www.softwareadvice.com/compare/317580-venmo/vs/435569-Genius/) [Compare All Alternatives](https://www.softwareadvice.com/product/435569-Genius/alternatives/) ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (581) Recently recommended **31** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **28** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (728) Recently recommended **19** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2073) Recently recommended **10** times Stuck Between Options? 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