# Simphony POS Software Reviews, Demo & Pricing - 2026 > Review of Simphony POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/za/retail/oracle-micros-simphony-pos-system-for-restaurants-profile --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / Simphony POS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/alternatives/) # Simphony POS 2026: Benefits, Features & Pricing Wondering if Simphony POS is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Simphony POS 4.2 [(26)](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/reviews/) Pricing Starting at $1.00 per month ### About Simphony POS Simphony POS, from Oracle MICROS is a restaurant management system designed to help restaurants, cafes, bars, hotels, resorts and casinos manage orders, inventories, menus and more. It enables businesses to process online payments, integrate with food delivery applications and optimize stock levels on a unified platform., The application offers Simphony POS terminals, which allows employees to quickly process payments and generate digital receipts. Features of Simphony POS include menu management, employee scheduling, self-service kiosk, kitchen display system (KDS), room booking, customer loyalty programs and more. Additionally, managers can utilize the built-in reporting module to generate customizable reports on employee activities, menu items or restaurant locations and gain insights into customer preferences. Simphony comes with an application programming interface (API), which facilitates integration with several third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on request and support is extended via online measures. Wondering if Simphony POS is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## Simphony POS User Interface ## Popular Simphony POS Alternatives Main Product Simphony POS 4.2 [(26)](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/reviews/) Ratings Breakdown - 3.77Ease of use - 3.45Value for money - 3.26Customer support - 3.96Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26446)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $28.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6693)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(613)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.63Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price ## Simphony POS Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Simphony POS Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of Simphony POS Accounting Integration Activity Dashboard Alerts/Notifications API Barcode/Ticket Scanning Billing & Invoicing Built-in Accounting Cash Management Commission Management Cost Management Credit Card Processing Customer Accounts Customer Management Customizable Reports Demand Forecasting Discount Management eCommerce Management Electronic Signature Employee Management Food Delivery Dispatching For Bakeries For Bars/Clubs Forecasting For Food Trucks For iPad Devices For Restaurants Gift Card Management Inventory Control Inventory Optimization Inventory Tracking Invoice Management Item Management Kitchen/Menu Management Live Tracking Menu Builder Menu Planning Mobile Payments Nutrition & Allergen Management Nutrition Analysis Online Payments Ordering Automation Order Management Payment Processing Point of Sale (POS) Point of Sale (POS) Integration Product Identification Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Recipe Management Reporting/Analytics Reporting & Statistics Reservations Management Restaurant POS Retail Inventory Management Retail POS Returns Management Room Booking Routing Sales Reports Sales Trend Analysis SMS Messaging Social Promotion Split Checks Third-Party Integrations Wait List Management ## Simphony POS Integrations SevenRooms Integration rated undefined from -1 review Restaurant365 Integration rated undefined from -1 review ## Simphony POS User Reviews Overall Rating 4.2 Ratings Breakdown 5 54% 4 31% 3 4% 2 0% 1 12% Secondary Ratings Ease of Use 3.8 Value for money 3.5 Customer support 3.3 Functionality 4.0 Christian K. Verified reviewer Hospitality 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2020 Simphony Review - Minor DKL Food Group 5 Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze Cons: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates Read More MF Matt F. Verified reviewer Hospitality 201-500 employees Used daily for more than 2 years Review source Reviewed July 2020 Oracle = A great global partner 4 I have been happy with our experience with Simphony. They provide a great product Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires Cons: Most adjustments to the program involve an additional purchase. Immediate support not often available Reasons for choosing Simphony POS Greater capabilites and were able to move with us on a global scale Reasons for switching to Simphony POS Bepoz did not have the all the reporting capabilities our organisation required and was not able to go forward with our global expansion. Read More PF Patrick F. Verified reviewer Restaurants 201-500 employees Used daily for less than 2 years Review source Reviewed April 2023 Worst POS experience in my tenured career 1 Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There is nothing that I can highlight that a competitor couldn't also do well. Cons: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. Read More GP Giovanni P. Verified reviewer Hospitality 201-500 employees Used weekly for more than 2 years Review source Reviewed January 2026 Great but expensive POS 4 Ratings Breakdown 4 Ease of use 3 Customer support 4 Functionality Pros: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it Cons: It is very expensive, and the implementation process takes long time because all the Oracle wait list Read More VR Verified Reviewer Hospitality 51-200 employees Used daily for more than 2 years Review source Reviewed July 2021 Simphony POS for Hotel 4 Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS & Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. Cons: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. Reasons for choosing Simphony POS Because the Simphony POS is our standard POS used in our hotel chain. Read More KD Ken D. Verified reviewer Food & Beverages 201-500 employees Used daily for less than 2 years Review source Reviewed April 2023 Strongly Suggest to not use Simphony 1 Just terrible. All our serving staff have just had enough of trying to live through extensive issues. After two years the problems still exists and Oracle Support just lists them as known defects. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There really is nothing that we like. We have over 30 terminals active and after 1-2 years all the product has been pulled out and we went to a competitor. Cons: Multi terminal and menu configuration is weak at best. Staff are continually losing checks between terminals. The problems go on and on. Reasons for choosing Simphony POS We were on MICROS and wanted to go with Cloud solution. Simphony was a very big mistake. Read More SW Sam W. Verified reviewer Hospitality 51-200 employees Used daily for less than 2 years Review source Reviewed January 2021 Run Away. Do not look back 4 Completely horrible. This company has got to be the WORST company to deal with, I can't imagine a worse roll out. Oracle did not honor the date they committed to having us up and running so we were forced to opened our location without a POS system (recipe for disaster). They sent a drunk programer to our location that was incompetent, followed by other programmers that always left us with varying issues that consumed hundreds of hours to resolve with customer support from India and other parts of the world that takes hours to get an actual live person. Their account representatives do not respective you as a client with valid concerns, nor do they accept accountability and will continue to charge you to fix their own companies screw ups. This POS is far too expensive, compared to others. My employees hate the system and it takes too long for them to navigate through it, costing them time in providing good customer service. SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The reporting software is pretty thorough Cons: The complexity and backward nature it was set up, with an inability to modify it without great expense. Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer. Read More MP Mike P. Verified reviewer Restaurants 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2020 Simphony 5 effort put in on setting it up - worth it - architecture is good & functional. Never really had any down time - if internet down - all printers & KDS still work on the LAN. Have a good account manager too which helps! Ratings Breakdown 5 Ease of use 4 Value for money 5 Functionality Pros: Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services. We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals. We manage the one database across different concepts and countries pretty easily. Integretaed with payroll, Open table, Windcave - Tablets for servers. Real time updates pretty much on phone app. Kiosks integrated. It all works! Cons: Sometimes support a little clunky, but we get there in the end. Reasons for choosing Simphony POS As a larger company - it had development of products pretty much nailed. Reliability & overall bang for buck . Read More VR Verified Reviewer Hospitality 51-200 employees Used daily for more than 2 years Review source Reviewed April 2021 Nice 5 Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts . Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: very helpful software for running the operation , easy in use and in the era of COVIDE 19 very usful and helpful to reduce contact with the people , very easy to use and you can get very professional reports and accurate data . Cons: The software integrate easily with opera system and interal system as well , Software is respond to any changes and can be updated or upload to the system very accuraly and efficiently . Read More Minar k. Verified reviewer Hospitality 51-200 employees Used daily for more than 2 years Review source Reviewed October 2020 Very comfortable and Easy to use 5 Billing system not taking that much times. Item wise report can generate very easily. Also any new items can add easily. Simply its very easy to use for everybody. Can teach to others very smoothly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Its very positive program and very easy to use also easy to maintain the inventory system. Cons: Inventory system is very good. Can control the costing very easily Read More Showing 1 - 10 of 26 Reviews [See All Reviews](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/reviews/) ## Simphony POS Popular Comparisons [Square Point of Sale vs Simphony POS](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/vs/square-point-of-sale/)[PayPal vs Simphony POS](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/vs/paypal/)[GlossGenius vs Simphony POS](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/oracle-micros-simphony-pos-system-for-restaurants/)[Toast POS vs Simphony POS](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/vs/toast-pos/) [Compare All Alternatives](https://www.softwareadvice.com/retail/oracle-micros-simphony-pos-system-for-restaurants-profile/alternatives/) ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **99** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **78** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **56** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **23** times Stuck Between Options? 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