PayPal Zettle

RATING:

4.6

(2240)

About PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices. PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks. PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using b...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PayPal Zettle Pricing

Please contact PayPal directly for pricing information.

Starting price: 

$0.01 

Free trial: 

Not Available

Free version: 

Not Available

Mobile card reader
Slide 1 of 3

PayPal Zettle Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal Zettle

1 - 5 of 2,229 Reviews

User Profile

Coty

Verified reviewer

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Great option for inside business sales for small businesses!

The experience I have with PayPal is always amazing. They're safe, reliable, and I wouldn't choose any other software to manage my in store transactions.

PROS

PayPal here was always a tool I used before I grew my small business. It offered simple, easy to use and understand mechanics that some merchant transaction softwares didn't offer. I love how easy it is to use, and especially how quick it is. Most of all, I love how I can incorporate this into my already existing PayPal Business account to always manage receipts, invoices, and history.

CONS

I dislike the amount per swipe percentile. Each business has their fees, whilst there's others out there who are cheaper to use.

Reasons for switching to PayPal Zettle

Easier to use and integrated with my PayPal Business account

User Profile

Zuhairah

Verified reviewer

Banking, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Very convenient in making payment

PayPal is secure and i fully trusting their securities regarding my payment account and credit card information that are linked in the platform. All my transaction activities are displayed in the main dashboard so that i can monitor any activity within my account. There are no option for transferring funds to friend & family in my country, and i hoping it will introduced to us soon.

PROS

PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.

CONS

The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.

Reasons for switching to PayPal Zettle

Payoneer is too complicated for personal use and the payment process is taking too long to complete.

Samiran

Computer & Network Security, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best payment app

PROS

It's very secure and easy to use for daily

CONS

It should be better interface and new themes

omar

Utilities, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

A weird program in the recording

I was unable to benefit from the program because there were complications in retrieving the password, and we hope to solve and address some of the errorsRetrieving the password is linked to the mobile number and the official mail, because a person has many work tasks and may forget the passwordSuppose a person has money and he dies or forgets the password. Will he lose all the money? Some party to the financial transactions must deal with this regard in some way.

PROS

I hear people talking about it, and some do not know it. We hope to know the program in a simplified way that supports all languages, including Arabic.

CONS

I registered in this program with my mobile number, name, and email, and I forgot the password. I tried to recover the password, but I did not find any benefit for me. I am afraid of this program in financial transactions.

Abigail

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2023

Not a good platform for health care providers

Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you

PROS

I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.

CONS

No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.