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Semper
Semper
Semper is a Property Management System that helps hoteliers manage their properties better so that they can increase revenue, improve guest satisfaction and save time. The software is either locally installed on premises or can be...Read more about Semper
NetSuite
NetSuite
With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite
2TouchPOS
2TouchPOS
2TouchPOS is a cloud-based point of sale system that assists restaurant and nightclubs to manage their administrative operations. It features visualisation of data through power BI, automatic payroll processing, equipment lea...Read more about 2TouchPOS
Thrive
Thrive
Thrive is a point-of-sale (POS) solution by Granbury Solutions that helps streamline operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty ma...Read more about Thrive
Restaurant Manager by Action Systems
Restaurant Manager by Action Systems
Restaurant Manager is a cloud-based point of sale (POS) system for restaurants offering table service, quick service restaurants, delivery, bars and clubs of all sizes. Features include a touchscreen interface, automatic server pr...Read more about Restaurant Manager by Action Systems
Lavu POS
Lavu POS
Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaur...Read more about Lavu POS
TouchBistro
TouchBistro
TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBi...Read more about TouchBistro
Instore
Instore
Instore is a point of sale (POS) solution for small to midsize restaurants and retailers. It offers features such as customer rewards, gift cards, promotions, online ordering, labor and inventory management and business insights. ...Read more about Instore
SalesVu
SalesVu
SalesVu is a cloud-based business management and Point of Sale solution that caters to small and midsize businesses. Key features include an iPad and iPhone based POS setup, eCommerce platform, inventory and vendor management dash...Read more about SalesVu
SoftTouch
SoftTouch
SoftTouch POS is an on-premise point of sale (POS) solution that caters to bars, nightclubs and restaurants of all sizes. It delivers standalone point of sale functionality for table-service, quick-service restaurants (QSRs), deli...Read more about SoftTouch
Toast POS
Toast POS
Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this so...Read more about Toast POS
Silverware Avrio
Silverware Avrio
SilverWare Avrio POS is a cloud-based point of sale retail and hospitality solution designed for all types of companies in the hospitality industry. This point of sale solution includes customer relationship management tools, real...Read more about Silverware Avrio
AccuPOS
AccuPOS
AccuPOS is a point of sale (POS) application that integrates with multiple accounting systems and is designed to serve retail, full service or counter-service restaurants as well as unique hybrids of both. AccuPOS application...Read more about AccuPOS
LS Retail
LS Retail
LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS), stor...Read more about LS Retail
POMePOS
POMePOS
POMePOS is a cloud-based point of sale (POS) solution for bakeries, cafes and fast food establishments. It deploys a back-end component and an Android-based client application. The back-end component allows management to enter inf...Read more about POMePOS
Bepoz
Bepoz
Bepoz is an on premise or cloud-based point-of-sale (POS) solution designed for food-service and retail and businesses of all sizes. The product caters to both single as well as multi-location retail. It offers inventory control, ...Read more about Bepoz
franpos
franpos
iConnect is a cloud-based POS system that offers the option for mobility or can be docked as a fixed terminal. The solution is built for business owners and operators to handle multi-location businesses. It allows users to create ...Read more about franpos
Sapaad
Sapaad
Sapaad is a cloud-based point of sale (POS) and restaurant management system designed for food businesses, such as cafes, fast food and full-service, walk-in, dine-in, take-out and home delivery. It offers point-of-sale (POS), cus...Read more about Sapaad
Aldelo Express POS
Aldelo Express POS
Aldelo Express POS is a full-featured cloud-based restaurant technology platform that simplifies and enhances everyday restaurant operations. With merchant-facing and customer-facing integrated ordering and digital payments, Aldel...Read more about Aldelo Express POS
Poster POS
Poster POS
Poster is a cloud-based mobile point of sale (POS) and inventory management solution for food service industry. The inventory management application can alert users when they are running low on a menu item. It allows users build t...Read more about Poster POS
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Buyers Guide
Last Updated: March 16, 2023As restaurant manager, bouncing back and forth between incoming inventory shipments, taking orders, tracking each order, and making sure each dish on each table is billed appropriately—among many other restaurant tasks—can be challenging.
Doing everything manually is essentially the equivalent of juggling dozens of playing pins at a time; you are bound to drop one, or even several.
Fortunately, there are tools like restaurant POS systems and other related POS software that can help automate restaurant tasks such as inventory management and online ordering for restaurant managers.
To help you understand how restaurant POS systems and software can help, and what features it provides, we have prepared this guide. Here’s what we'll cover:
What are restaurant POS systems?
Restaurant POS systems help restaurant owners enhance the customer experience and streamline business operations relating to sales, cash flow, food inventory, and bookkeeping. Additional features include payment gateway, order management, analytics, and table reservations.
Some restaurant POS systems also provide advanced features, such as food costing and a built-in marketing suite to help restaurant owners with budgeting, as well as creating and executing outreach campaigns. Most restaurant POS systems and software can also be used by other food and beverage businesses, such as cafes, food trucks, and bars.
Common features of restaurant POS systems
When comparing restaurant POS systems, it's important to understand the functionality included in each. Here are the most common features of restaurant POS systems:
Order entry | Ensures that orders, including any special modifiers, are easily, quickly and correctly entered and received by the bar and/or kitchen, while enabling split checks. |
Inventory management | Helps monitor inventory use and costs while tracking portioned items to determine food costs. Produces management reports to help detect theft and over-portioning while setting thresholds for minimum product counts and assigning automatic reordering. |
Recipe costing | Helps determine the monetary value of each batch and/or serving of a menu item to determine the actual costs and profitability for each dish. |
Customer management | Track customer purchase histories and follow up with targeted offers to valuable customers through email and text messages, while allowing for “opt outs” of future offers. Often supports a loyalty rewards program to build lucrative relationships with loyal customers. |
Tablet/iPad-based system | Provide an enhanced customer experience by reducing the amount of ordering and payment time. Servers have the ability to send an order directly to the kitchen while customers can input tips on the iPad and sign their names on the spot. |
A Restaurant POS reporting and analytics dashboard detailing orders, deliveries and sales (Source)
What type of buyer are you?
Whether you’re a pop-up or food trailer, single location or multiple location restaurant, there’s a type of restaurant POS system for every restaurant business.
Small restaurant business: If your operation consists of a single location, be it a fixed restaurant, a rotating pop-up, or a mobile food trailer, you'll be best served by a basic restaurant POS system. You'll be fine with limited hardware and fewer advanced features.
Midsize restaurant business: If you operate a high-volume, growing restaurant with one to five locations, you'll want a restaurant POS system that offers advanced features. These include reporting and analytics, inventory control and maybe even online ordering capabilities.
Large/enterprise restaurant business: Managers and operators of more than five locations should look for a restaurant POS option with advanced dashboards and analytics and multiple location management.
Pricing and purchasing options
POS systems for restaurants typically cost between $49 - $150 per month per terminal, while hardware costs can be as high as $1,000 for tablets, printers, network infrastructure, and cash drawers.
A big determinant of restaurant POS prices are the deployment options restaurant owners choose. The two primary options are:
Cloud-based POS software: These types of restaurant POS systems are typically charged on a subscription pricing structure, and priced on a per-terminal, per-month basis. Many vendors offer discounts to businesses that pay annually. Ideal for small or medium restaurants.
On-premise POS software: This is typically priced by the number of licenses and/or terminals required. Most of these systems require a large upfront fee for the right to use the software in perpetuity (rather than a monthly or annual subscription). This is better suited for restaurant businesses with five or more locations.
Market trends to understand
Increasing touchless payment methods: Several restaurant POS system providers are giving restaurant owners the ability to create a secure and touchless payment environment as a result of COVID-19. Options include using a fully PCI and EMV compliant pay-at-the-table device and/or the scanning of a QR code to launch a payment process that’s encrypted and touchless.
Growing gift cards as a revenue channel: As dining rooms across the U.S. are forced to close or operate at limited capacity, restaurants have had to turn to gift cards as one of their lifelines to generate revenue. The International Card Manufacturers Association predicts that the pandemic could see an increase in digital and contactless gift cards.