Square Point of Sale Software


 

Square Point of Sale is a mobile phone app available on Google Play and the App Store. The system is designed to run on a tablet or smartphone. Key capabilities include online payment processing, sales reports, inventory and digital receipts, as well as valuable analytics information.

The software provides regular free updates, which equip companies with new features on a regular basis. It also allows users to populate a spreadsheet with historic sales data for tax calculations.

Square Point of Sale works offline by providing a recording of transactions even when the internet is down by storing the data locally, and it automatically syncs all information when users can access the internet again.

This sytem also allows users to manage details such as names, quantities and prices, as well as features such as credit card processing, discounts, gift cards, refunds, a barcode scanner and more.

 

Square Point of Sale - Sale log
 
  • Square Point of Sale - Sale log
    Sale log
  • Square Point of Sale - Current sale
    Current sale
  • Square Point of Sale - Customer signature
    Customer signature
  • Square Point of Sale - Send receipt
    Send receipt
Supported Operating System(s):
Web browser (OS agnostic)

231 Reviews of Square Point of Sale

 

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Software Advice Reviews (210)
More Reviews (21)

Showing 1-20 of 210

Skyler from Retail
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Square is an awesome product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I've used this product for about 2 years and it's so great with my business, easy to use and low cost as well.

Cons

The rewards system is kind of hard to use and the interface could be updated a little bit. But other than that no issues.

Review Source
 
 

Jessica from Structured Wealth Management
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Perfect for Appointment Reminders and Accepting Payments.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square allows you to not only process payments and send receipts a nd invoices, but also allows you to create appointment reminders at no extra charge.

Cons

Learning how to use it was a little confusing and finding out where to change the settings was not as easy as I had hoped.

Review Source
 
 

ben from Mini Bean Cafe
Specialty: Restaurant
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Works great easy to configure and use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend to others. Great pos and credit card processing in one tool.

Pros

Works great for my small bookkeeping practice and coffeestand I like how I can add all the prices and click to add.

Cons

Recurring invoice feature is a little pricey to use for credit card fees. I would like to see options to change item price such as coffee in 3 different prices, small medium large,

Review Source
 
 

ashok kumar from Inwez systems pvt ltd.
Specialty: Electronics & appliances
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Good to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Please provide better customer support and after sales services.
Recommend to use.

Pros

Easy to and effective for fluent work.
Add item in system is easy to recommend.
Redeem , rewards and payment gateways like features are effectively work with perfect manner .

Cons

some times ,it will be slow due to heavy data management,
startups will convey this software to boost their sales.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Square Point of Sale Delivers....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Square is absolutely amazing since I first started seeing their products with one man show type businesses. I personally signed up for a Square business account and was amazed at how fast I received my free Square reader and new account ready to start taking payments. It is obvious that they have their stuff together and I like it even more that their point of sale system allows you to be paid instantly for a very nominal 1% charge. Kudos to square. Enjoy your experience. The Square Cash app and system is just as great for sending and receiving money to family and friends.

Pros

• Free Square Card Reader
• Quick Business Account Sign Up
• Respected Equipment Others Are Used To Seeing

Cons

I truly do not have any cons with square. They have truly made a trusted name for themselves and when customers see the white square products with mobile devices they trust you as a reputable small business usually.

Review Source
 
 

Hannah from Flaming's
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

So progressive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, customers love it, eco-friendly, and very progressive! Text receipts and rewards system are effortless with the swipe of your card. It literally does all the work for you.

Cons

Haven't really seen much to complain about. We have had guests question the safety of their credit card information since its all attached to their phone number.

Review Source
 
 

Nabeel from Salient CRGT
Specialty: Antiques / art
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Square POS is a great tool for Vendors and Small Business Owners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all, Square POS is a must have if you are a small business owner and want to expand your business by accepting a wide variety of payment options. It makes the sale process easy and convenient but on the other hand, it is does charge a fee for every transaction which can add up overtime.

Pros

Square POS, provides access to small business owners and vendors to an incredible variety of payment, invoicing and sale options. It makes the acceptance and use of credit cards exteremly convenient and it can all be operated with the convenience of a smart phone or a tablet.

Cons

The biggest negative of Square POS, is the fee structure as it does end up costing significant amount of money to vendors and small business owners and a small percentage of every sale goes directly to Square. It would be great if Square had more package options and a variety of plans instead of the flat fee on every transaction.

Review Source
 
 

hannah from School
Specialty: Books & music
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

It literally took me seconds to learn how to use it for the business I worked for. Love it's simplicity!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Very simple and easy to navigate. Not hard to teach someone else to use and that's what I find very necessary. It is handy for customers and not hard for technologically-challenged folks like myself!

Cons

The only problem I found was there were many times where the swiping didn't work so well, so sometimes, if not many times, I had to type in the numbers, but other than that, it's not too bad at all.

Review Source
 
 

Joshua from Education
Specialty: Other specialty retailer
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Square POS

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Very easy to use and straightforward. Very little learning curve. System can be picked up and used by anyone

Cons

Functionality is limited. Does the basic things well, but dont expect any outstanding features that other competitors dont have

Review Source
 
 

Jenica from Jenica's Blissful Beauty & Supply
Specialty: Salon/Spa
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Good to get me started

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Incredibly easy to use. Was a very cheap option for me when I was getting started. Small and compact for ease of travel.

Cons

Didn’t take debit when I used it. Although they have the debit tap reader now I’ve hear a lot of people saying it doesn’t work well and is finicky.

Review Source
 
 

Savannah from Belle Medical
Specialty: Health & personal care
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

SIMPLE AND EASY!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Square is amazing!

Pros

Square is perfect for any business that accepts payment. They make it really easy with the use of iPads, phones, computers, and it makes it easy to track sales.

Cons

I don't really have any! My only request would be that you can switch between locations within the Dashboard without having to log out and back in.1

Review Source
 
 

Jennifer from Anderson Properties RDR LLC
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Reasons to try & LOVE SQUARE !!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it! Get it! You'll love it too!!!

Pros

EASY TO USE! Fast to receive your money! Easy to set up and get started in a few minutes! Great customer support ! Small enough to fit into even the smallest fashion purse/wallet!

Cons

None that I could find ... and I LOOKED ! Zero problems, no things I would like to change or have improved. Easy to LOVE!

Review Source
 
 

NICKIA from John Ed's Cafe
Specialty: Restaurant
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Phenomenal experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this system for my restauraunt for the past 3 years and love it. I would recommend it to anyone looking for a POS thats easy to program sale items, keep track of inventory. Absolutely everything that you could ask for.

Pros

multifunctional product, that I can access from multiple devices with ease, employee clock in and bookeeping services are awesome

Cons

not being able to talk to a live person if needed, having to wait for an email response when there is an urgent situation is awful

Review Source
 
 

safiye from istanbul cuisine
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

def recommend esp if you are new to the industry. super efficient, reports are detailed.

Pros

super user friendly. our staff and we are new owners. had not much previous experience. this is really easy to learn and practice software.

Cons

some hardware issues with printer and cables . we had to turn off and on to get it worked a few time, but usually no issues

Review Source
 
 

Erika from Unique4home
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Small Business Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

this product is easy to use and has good support and another plus the phone app quick and up to date

Cons

The square processer app purchase processing time can be a little long to receive funds or to have issues fixed

Review Source
 
 

Christina from Get Help from Christie LLC
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Business Owner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is top notch and responds both to online inquiries and emails. If I really need someone, there is a phone center with support as well. Great job!

Pros

The variety of utilization this software offers a small business is wonderful. Point of Sales, Payroll for employees or contractors, plus small business loans based on your sales activity are awesome benefits with low fees. I also get dispute coverage that acts like transaction insurance. They offer may services we have not taken advantage of yet. I look forward to growing with Square.

Cons

The only think I can think of improving is more control of payment dates for payroll, but at the moment it is very workable service.

Review Source
 
 

Jean from Wholesale mattress factory
Specialty: Furniture & home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Easy to use and setup

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The device is very easy to use and the software is very friendly . The customer support is very good also.

Cons

The only thing that i don’t like is the fees per transaction that are high compared to other services .

Review Source
 
 

Julia from Food & Beverages
Specialty: Bar / nightclub
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Excellent and easy to use POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square POS is the easiest POS I've ever used. Excellent for small businesses or franchises, easily streamlined, etc. Also simple to track down past purchases and receipts.

Cons

I really can't think of any cons other than the common default "tip suggestions" that appear to consumers - it sometimes comes across as aggressive in terms of asking for high % tips (often over 20%).

Review Source
 
 

jaclyn from bronzed denver
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

great for mobile option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

functional, easy, intuitive, just doesn't integrate

Pros

this is our back-up POS system for when our Clover device acts a fool. Square is ol' faithful at the shop. Good for on-the-go as well!

Cons

it doesn't integrate directly with our booking system, which is the only reason we do no use it 100% of the time.

Review Source
 
 

Jessica from Primary/Secondary Education
Specialty: e-Commerce
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

A life saver for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Square is a life saver for small businesses not already equipped to accept credit cards. Hardly anyone carries cash anymore, so to be successful, all businesses need to be able to accept cards. They will send you a card reader that plugs into your headphone jack.

Cons

I have not used Square in quite some time, so I don't know what their current fees are. I am not sure how they compare with other card processing services.

Review Source
 
 
 
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Showing 1-20 of 21

Jenny from OYC

March 2017

March 2017

Mobile Payments Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company used to use another POS/register system by another big name brand, and I was so let down by how little functionality there was. After switching to Square, there's no comparison. Square Register makes completing transactions a breeze for my employees at the register and our customers. It works well with the bluetooth connected card readers, and works intuitively to make transactions faster. Reporting/tracking is simple and running customized reports is easy to do by location/device/date/etc. Highly recommend!

Review Source: Capterra
 

Angela from the MeowMANOR
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Best for my Dollar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had numerous companies approach me as far as their rates to use them. Square so far has been the best. No one compares, for my small business. There are a few things here and there that I wish would be different, but when I compare what I get for what I pay, I'm very satisfied.

Pros

Invoicing, easy payments, custom register menu.

Cons

It is automatic when two discounts apply, the % will be taken before the $ amount discount. When we offer 10% off to military and they earn a $ discount, it isn't calculated properly for us. So we have to make a few tweaks in order for it to work out. Called customer service and there is no way to change this.
Also, the "Guest" feature was accidentally turned on when I was exploring adding payroll/employees to Square. Once it's activated, it can't be removed. So we now have to hit Guest each time instead of it automatically opening up the Square Register.

Advice to Others

Definitely research your options. For me, Square is the most affordable and lowest cost for what you get. Overall, very happy with it.

Review Source: Capterra
 

Charlotte from I Love My Hair Salon
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

The Best of the Best...I Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the best product to use for your business for prodcessing payments. easy to use and clients Love it as well.

Pros

I Love the ease and accuracy of each transaction!

Cons

None!

Advice to Others

Get it!

Review Source: Capterra
 

Brooke from iron horse brewery

January 2017

January 2017

Square Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I liked how easy it was to use. I also like the functions on the backend. It made figuring out numbers and sales easy. I liked the graphs and the way you were able to look back on weeks, months and even years.

Review Source: Capterra
 

Aimee from Iron Horse Brewery

January 2017

January 2017

IHB Coffee Shop Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoy using Square, especially the function that allows you to still use cards if wifi is down. The one thing that was difficult was actually sliding the card through the square reader... if it wasn't exactly perfect, the payment won't go through.

Review Source: Capterra
 

Francine from St Benedict catholic School PTO

January 2017

January 2017

Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product. Easy to set up and use. Gave only 4 stars because a lot of the work for setup is dependent on user. Some of the designs could be better if there was a stock library for icons, services, etc.

Categories would also be helpful. Some of finding your way around the site is a little challenging.

Customer service is hard to reach. They do not respond to emails. To get them by phone you have to submit a support request, and it's timely for response.

Review Source: Capterra
 

Kathryn from Budha Bear Bagels

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us. Had a few times where customer support was needed and couldn't reach a live person...that was frustrating. Overall, good product, reliable.

Review Source: Capterra
 

Kathryn from Budha Bear Bagels

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us. Had a few times where customer support was needed and couldn't reach a live person...that was frustrating. Overall, good product, reliable.

Review Source: Capterra
 

Kathryn from Vigor Meals

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us.

Review Source: Capterra
 

Amber from Nowlin & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

We love our square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square helps our functions run great! It is so easy to sell and track items at our events. I highly recommend this resource for your business.

Pros

Organized

Cons

N/A

Advice to Others

Very easy to use!

Review Source: Capterra
 

Christian from N/a
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Way To go!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square register is ahead of its time! Makes it easy for small business owners to accept payments from a smartphone or tablet

Pros

All around great

Cons

No cons

Advice to Others

N/a

Review Source: Capterra
 

Suzanne from Iron horse coffee company

January 2017

January 2017

Square POS great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used square register for a drive-through coffee stand. It is intuitive and quick. Two great features for a drive through. It's record keeping and inventory abilities were lacking. Specifically, I wish there was a good way to utilize discounts or coupons but track them. They would easily apply but there wasn't a way to report on how many or which were applied.

Pros

Easy of use. Intuitive. Fast.

Cons

Card readers were inconsistent at best and it lacked a good reporting system.

Advice to Others

Great for the money if you don't need robust reporting.

Review Source: Capterra
 

Kasey from Purs Eats

December 2016

December 2016

A necessity

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We started with the Aloha processing system and it was so hard to use. Changing things on the screen was so difficult. We switched to Square and it's been so easy every sense. The customer service is probably the best part they are so helpful

Pros

Each request we have had they are able to fix so fast!

Review Source: Capterra
 

Jimmy from Twfg
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Very powerful for such a little tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's simple, easy to use and adds value. You can you square in your office or on the field. For the moderate user of credit cards, you just can't find a better solution

Pros

Simple simple simple

Review Source: Capterra
 

Allena from Mary Ann's Hair Studio

December 2016

December 2016

I just love Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just love square. You can us it anywhere you your business may travel to. The charges are not expensive, Very reasonable. They are very good at letting you know cut off times for the holidays. And are very good at putting it in your account earlier around holidays. I love it it allows my company to accept ALL credit cards.

Review Source: Capterra
 

Mike from Frogbox

December 2016

December 2016

A fantastic tool to collect payments!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We spent several years using a competitor's machines - and when we finally switched to Square, we loved it (and still do) - a great way for us to collect payments from our customers, whether it be in person or over the phone, or paying online with an invoice.

Review Source: Capterra
 

M from Wonderlab Salon

December 2016

December 2016

Invaluable to my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm so happy I bought the Square register. I love the clean look and the ease of use and that it gives me a legitimate check-out station. My clients think it is really cool as well!

Pros

Easy to use

Cons

-

Review Source: Capterra
 

Julian from Toronto Island SUP

December 2016

December 2016

Makes my job way easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Square App is incredible and makes my job way easier. I have staff who also use the software and the training period to use it was simple and straight forward.

Pros

Easy

Review Source: Capterra
 

Allison from Red Bulb Espresso Bar
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Simple and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our business uses Square Register when our internet for debit is down. It's is very handy since it is so small and it's is very simple and straightforward.

Pros

It's small size. It's so easy to put on my phone.

Review Source: Capterra
 

Juliusz from Gaufres & Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Decent register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using the register in two of my locations. Easy to use, but has some issues regarding lagging printing

Pros

Easy to use, simple

Cons

Has a common lagging problem, sometimes due to poor wifi connection

Review Source: Capterra
 
 
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