SynergySuite
About SynergySuite
SynergySuite Pricing
Pricing custom to locations and modules used. Our essential package starts at $225 per month per location.
Starting price:
$225.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for SynergySuite
1 - 8 of 8 Reviews
Jason
Verified reviewer
Restaurants, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
You need this one-stop shop of BOH management!
We are very pleased and continue to grow our partnership!
PROSHaving a desktop and mobile platform that allows multiple integrations, various services/functions, and ease of integration to use for all back of house management. The level of attention and service we get from SynergySuite is top-notch and allows us to consistently move forward with using more of the system.
CONSThe learning curve up front can be a lot, but what isn't? This is an affordable - luxury line of product, and includes all of the bells and whistles! The amount of data you can collect may seem overwhelming, but once you learn the system - you'll be amazed at what you can do!
Reason for choosing SynergySuite
The ability to integrate with the point of sale, payroll companies, accounting software, and others made an impact. Also, having a one stop shop for managing employees, inventory, payroll, scheduling, reporting, etc. reduced the need for multiple platforms.
Reasons for switching to SynergySuite
To integrate with our new point of sale system, and to reduce the need for multiple platforms.
Vendor Response
Thank you so much for taking the time to write a review, Jason! We appreciate you!
Replied January 2024
Les
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
The Fitzgerald Group
With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.
PROSBeing cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.
CONSNone
Vendor Response
Thank you so much for the review Les, we really appreciate the feedback!
Replied April 2022
Ellen
Restaurants, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
New SynergySuite user
Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements
PROSEast to set up and navigate The integration with the schedule feature and our POS system was easy
CONSThere are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us
Reasons for switching to SynergySuite
Tsc system change from micros to par
Vendor Response
Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers!
Replied April 2022
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Great software that helped us scale our business fast
The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.
CONSOur SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.
Vendor Response
Thank you for your review! It's always good to hear feedback from our clients.
Replied April 2022
John
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Vital software for our restaurants' operations
Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.
Vendor Response
Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!
Replied April 2022
Noel
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Huge savings & control across my business
The App development has really helped our Management team control there wages & stay on top of costs
CONSWhen working from the web based roster you cant add comments for payroll
Vendor Response
Thank you so much for your response Noel, we really appreciate your feedback and kind words!
Replied April 2022
Dano
Restaurants, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2022
Easy and Effective
It is so much easier for us to identify waste and control our usage of all ingredients and goods with this tool.
PROSThe product is very easy to learn and use, which is great for our managers.
CONSIntegration with our existing process was not possible. Started from scratch.
Vendor Response
Thank you Dano for the review! We very much appreciate your feedback!
Replied April 2022
Simon
Food & Beverages, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Great service for any restaurant!
We implemented all the modules and couldn't be happier. We've been able to cut wasteful labor costs with automated timesheets and by taking advantage of the labor forecasting feature. The software has been incredibly positive for our company and we've started rolling it out to all our locations.
Vendor Response
Thank you for the review Simon! Great to hear that using our time and attendance module has helped you cut costs!
Replied April 2022