Yelp Guest Manager

RATING:

4.5

(337)

About Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.

Yelp Guest Manager Pricing

Please visit our website (restaurants.yelp.com/yelp-restaurants-pricing) for pricing details.

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead.
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Yelp Guest Manager Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Yelp Guest Manager

1 - 5 of 337 Reviews

Michael

Food & Beverages, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Yelp makes reservations a breeze

User Profile

John

Verified reviewer

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

As good a way as any to make a dinner reservation - dare I say a better way?!

Yelp Reservations is an awesome and needed innovation. I have used it with success many times, and I'll continue to use it :)

PROS

You can make reservations on the same app that you use to find new restaurants, or to find restaurants in an unfamiliar place, meaning you don't have to go find that restaurant's website to book, find hours, etc, or open another app like Open Table or Tock! Cuts out extra steps, makes things easier, super valuable for the traveller, the recent transplant, or the simply hangry!

CONS

Yep does a lot, but it does SO much that sometimes the feature you want/need is difficult to find. Busy interface, plus the fact the the restaurants don't necessarily check or correct the content of their Yelp page means sometimes things don't work out like you expected. But Yelp does a good job of being accurate most of the time!

User Profile

Linda

Verified reviewer

Education Management, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2020

Yelp Reservations

Overall it's a great application and easy to use instead of waiting on the phone to make a reservation.

PROS

This is one of the easiest ways to look up business operation hours and services they offer. It also provides customers to opportunity to write a review about their experiences in real time.

CONS

I have not yet to experience any issues with this software. It's simple to use and offers detailed information.

User Profile

Omar

Verified reviewer

Marketing and Advertising, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2018

Do not use it for advertisement, it is great as free service only

Great as free service, and the worst platform for the worth of dollar for advertisment.

PROS

As a user Yelp is good and helpful, even though we have some reviews which are not reliable.

CONS

I did got an offer to do paid advertisment using the Yelp business platform. It was my worst experience ever. The sales person gave me very good statistics about my business and other business for the paid ads. They pushed me to sign a contract with them for 6 months with a minimum amount ( i cant remember exactly). When i started, i found that the avarage click payment is much higher than expected. Then when I requested to cancel the contract, they requested me to pay a penelty fees. This shocked me, and I found my self that I have to continue with them. I did continue but I was totally unhappay and I told them this is cheating. After 6 months of paid ads, I didnt recieve any valuable leads from yelp. I told them I dont want to deal with your company any more. And after that I am recieving sales calls once or twice every week!!! I told them I dont want to deal with you, and the calls are still going till today, more than two years.

User Profile

Jennifer

Verified reviewer

Financial Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed May 2020

Yelp Reservations!

I think its useful if you are not already used to open table, which has a much more user friendly interface. Yelp fell short for me there.

PROS

So, what I did like about this I suppose is that its relatively user friendly, they also offer some good tips for restaurant goers.

CONS

I felt like at times it was tough to see what times were actually available, so not as easy as open table. I would say I prefer open table